PickYoMix Reviews 142

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Scumbags amassed a huge customer base and then sold the data to You Pick We Mix. Founder of Pick Yo Mix vanished overnight. Incredible.

Rated 4 out of 5 stars

At least 3rd time we have ordered. Always fresh,and been happy with for most part. But last time we received them the jelly beans were a big disappointment-they had no discernible flavour differenc... See more

Company replied

Rated 1 out of 5 stars

Constantly inundated with e-mails; several times a day, about some new discount code that knocks a whooping £5 off heavily priced sweets. I've ordered in the past two times and the service was okay bu... See more

Rated 5 out of 5 stars

Amazing company, can’t fault them at all. Been using them for about a year maybe, had 5+ deliveries and never had an issue. Great quality and very tasty sweets, quite a large selection to choose from,... See more

Company details

  1. Confectionery

Written by the company

We sell the finest pick 'n' mix in the land. No more pointless trips to the newsagent. Proper sweets. Delivered direct to your door.


Contact info

2.9

Average

TrustScore 3 out of 5

142 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

The best of the best.

If there was one pick 'n' mix brand that would keep the memories of my childhood alive, it would definitely be this one. Pick yo Mix literally thrives on satisfying their customers and that's one of the many things, besides the great candy, that keep me coming back.

April 20, 2021
Unprompted review
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Reply from PickYoMix

Ri, you're too kind, thank you! Reviews like yours make my day & you're absolutely right, making our Pick Yo Mix squad happy is our no.1 priority. Hope to see you again soon xx

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Rated 5 out of 5 stars

Really good

Ordered from PickYoMix last summer after seeing ads on Facebook. Lots of choices and with a promotion I received another 1kg bag of sweets. They often do other great promotions like this and let you know via email.
Website was easy to use and the sweets were well packaged and really nice.
Would use again.

April 20, 2021
Unprompted review
PickYoMix logo

Reply from PickYoMix

Thanks so much Dale. Total legend xx

Rated 1 out of 5 stars

Dishonest.

I've been seeing adverts for PYM on Facebook for a while so checked out their products - they seemed overpriced by comparison to other companies in the market (of which there are MANY!).

When I asked them why their products were pricier they didn't give any useful feedback at all - they just posted a stupid GIF in reply. So I looked a little closer at their page and saw the reviews kept using the word "fresh".... way more than anyone should be. They're using it as a SEO trick by the looks of it. Then I saw that they regularly have reviews posted in *batches* - twenty or thirty reviewers will suddenly feel the need to review at exactly the same time. So, it looks like they buy reviewers too.

When I tried to have them explain the pricing at least, they blocked me from commenting on their page altogether. I am left with the impression they might not be entirely above board.

April 12, 2021
Unprompted review
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Reply from PickYoMix

Hi Aaron. As a small business owner, it's really disappointing to read reviews of this nature. Any suggestion that we are 'dishonest' or 'buying reviewers', as you have suggested, is entirely false. We have no choice but to flag your review to Trustpilot for defamation. It's a shame to see platforms such as this being misused in this way. Thanks, Jess

Rated 5 out of 5 stars

Pick Yo Mix - choose your fun!

Pick Yo Mix provide a great variety of good quality pick and mix sweets. Delivery is reasonably priced and very quick. I recommend them to friends all the time, we often give the bags as gifts!

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Delicious sweets

Delicious sweets, very fresh and flavourful. Lovely packaging. Arrived on time. Would highly recommend.

April 9, 2021
Unprompted review
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Rated 5 out of 5 stars

Pick Yo Mix Superb

Great selection, excellent service & wonderful customer care. Jess & Bubblegum have made my 1st experience a memorable one. Looking forward to many more orders

April 5, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible! What a disappointment

It was a bag of star mix ! I chose a filled 1kg mega mix . I like pretty much any sweet so was happy for them to fill it for me . It would have taken me ages to choose if doing it my self so thought this would be a better option. There were 9 variation of sweets in it and 4 are in a bag of star mix and the other 5 were all read gummies ! CS advised I should have made a customised bag but when ordered the filled bag from another site it had a great mix in it ! Never again very disappointing.

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Big thumbs up 👍

Very impressed with PickYoMix. Fast delivery, great packaging. Tasty sweets, a fab selection. First time ordering but will definitely be ordering again. Thank you 😊

March 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Best sweets I’ve ever eaten

Best sweets I’ve ever eaten. Easily the freshest and nicest tasting pick and mix I’ve ever had. Amazing customer service as well just makes it the perfect company.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

I’ve recently found this company…

I’ve recently found this company through recommendation on TikTok. I looked into it and I’ve got to say I’m so impressed by the price and the range of options to choose from. The website is really easy to navigate too. I look forward to ordering from here again soon 🙂🙂

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fab little company

Absolutely fab little company, dispatch from them was so quick! Great choice of sweets, and taste brill. Would love to see different packaging to just the plastic alternatives but that’s my only tiny little critique. Love, highly recommend🤍🤍

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Well this is second time as a family we…

Well this is second time as a family we have taken delivery of these fabulous Pick & Mix. It was our daughter Alice that initially tried you first, as we are now hooked. The quality of sweets are lovely & the speed of the order delivery was fantastic. So I would recommend them to anyone with a family that enjoys sweets as a marvellous treat.
Many thanks Janice

February 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Have placed a few orders now and had…

Have placed a few orders now and had nothing but amazing service . Even the most recent order when a genuine error occurred they were so quick at finding a solution ! I was so impressed. They are really great with communication, quick to respond. Sweets are packaged well and taste delicious !!!! Thankyou Pick yo mix ! You have got and continue to get a busy pharmacy team through lockdown xx

February 18, 2021
Unprompted review
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Rated 5 out of 5 stars

Amazing service!

I never normally write reviews but felt the service I received warranted one. I ordered a delivery for my partner for valentines. Unfortunately due to snow the postal service had been delayed and I couldn’t get any information on the tracking. I spoke to the pick yo mix via there new what’s app account and they responded straight away to say they will speak to Royal Mail and find out where it is. 2 hours after they explained to me Royal Mail couldn’t confirm if it would get here before valentines so they sent a special delivery to make sure I would receive. This is amazing service and well defiantly he a return customer! Thanks so much

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Best tasting sweets by a mile!

The sweets from Pick Yo Mix are probably the best sweets I have tasted, they are really good quality and not like what you can pick up at pick n mix stands in shops. I’ve ordered a few times for myself and for a friend. Customer service is also really friendly and helpful!

February 11, 2021
Unprompted review
Rated 1 out of 5 stars

Still waiting for my order nearly 3 weeks after ordering

Only part of my was received and had to chase on email and their Facebook page to find out when I will be receiving the rest . It is now nearly three weeks since placing my order and I’m still waiting for the rest of it to arrive.

I appreciate mistakes happen, but it’s how they are rectified that matters. Communication is poor, and I finally heard that it was ‘due to being busy dispatching backlogged orders’

It’s quite galling to see, during this time, people posting that they received their orders within 2-3 days but I’m still waiting nearly 3 weeks later

Remains to be seen whether I’ll ever receive it

Very disappointed children and the missing part of the order was meant to be a birthday gift

February 11, 2021
Unprompted review

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