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Pinpoint Payments Reviews 98

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Champions doing champion stuff over there! I have personally & professionally used & been boned by a few & professionally worked with tons of merchant services, and PinPoint Payments is AWESOME! they... See more

Rated 5 out of 5 stars

My contact person Amy Hess is super nice and prompt to my concern. She made the entire process with smooth experience although there was little hiccups by another rep. There were lots of confusion on... See more

Company replied

Rated 5 out of 5 stars

Accepting credit cards can be an asset but a headache for business owners. The whole process is confusing but not with this company. When I need help and I call Amy she's always thorough, patient and... See more

Rated 5 out of 5 stars

If you need credit card processing, Pinpoint Payments is the way to go. They have many options for just about any kind of business and will help you get the payment processing that works best for your... See more

Company details

  1. Card Processing Service
  2. Payment Service

About Pinpoint Payments

Written by the company

Not Just A Payment Processor. We're Your Payment Partner.

Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results. While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us.

✅ Real Support From Real Humans in the US

✅ Full Transparency with No Hidden Fees

✅ Friction-Free Setup To Avoid Disruptions

✅ Quick, Easy, and Simple Approval Process

Worried about switching providers? Don’t be.

We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.

Pinpoint Payments

Written by the company

Your Business. Your Payments. Your Success.
We provide more than just payment processing—we equip businesses with the tools they need to grow.
Merchant Services
Secure, seamless credit card processing for every business type.
Point of Sale (POS) Solutions
Smart, modern and easy to use POS systems built for efficiency.
Hardware & Equipment
Smart, reliable, credit card terminals for every business type
Need working capital?
Our Business Funding options help keep cash flow strong.
Struggling with disputes?
Our Chargeback Management platform helps prevent, reduce, and fight chargebacks—protecting your hard-earned revenue.
Everything you need. One trusted partner. Let’s build a smarter payment solution for your business.

Fast Approvals.

Start Accepting Credit Card Payments Today.

Pinpoint offers superior customer service serving thousands of businesses around the world.

Contact info

Promotion box for Pinpoint Payments

Payment Processing - Simplied

Reliable, secure and hassle-free payment solutions for all businesses.

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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Rated 5 out of 5 stars

Thank you!

Sharminy N. has been superb! Can't thank her enough! Always a pleasure to speak to as well, thank you Sharminy and Pinpoint!

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Sharminy at Pinpoint is absolutely…

Sharminy at Pinpoint is absolutely wonderful! She is bar none the best representative I could have asked for. Without Sharminy my business would not exist today. Trying to get merchant processing for a 'high risk' company is a monumental undertaking, with landmines and roadblocks that no layman could reason. Sharminy has navigated me through the procedure of opening and properly maintaining merchant accounts with poise and positivity that I did not expect. Sharminy has gone the extra mile in ways I couldn't fathom, masterfully providing me with strong processor relationships. She has enabled me to focus my energy where it is needed, on growing the business. I could not ask for anybody better to help integrate me into merchant processing. Sharminy is polite, timely, and knowledgeable in her field.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

I run a busy beauty spa

I run a busy beauty spa and switched from Square over to PeakPOS about 6 months ago. Not only did it save me money but more importantly it put my business in a position to really excel. My team has nothing but praise for this platform, highly recommend!!!

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

The absolute best

The absolute best. I can't tell you how much knowledge I've gained working with PPS. They understand what's needed to be a successful merchant. I highly recommend their services to anyone looking to reduce disputes and have johnny on the spot service.

December 24, 2021
Rated 5 out of 5 stars

Review

Pinpoint payments is hands down one of the business companies in the game of merchant support. My business issues I had for years on the processing side disappeared over night when I started working with them.

November 18, 2021
Rated 5 out of 5 stars

One of the best payment processors around

If you need credit card processing, Pinpoint Payments is the way to go. They have many options for just about any kind of business and will help you get the payment processing that works best for your business. They helped us get our business off the ground by setting us up with robust credit card processing that handled all of our transactions.

July 14, 2021
Rated 5 out of 5 stars

Pinpoint and my rep are winners!

I am a relatively new customer to Pinpoint Payments, and I find their attention to detail to be very helpful. My representative David Cates has been assisting my accounts for the last seven years and he has always been professional, courteous, and always made sure my companies needs were met. We are looking forward to a long working relationship with Pinpoint

June 21, 2021
Unprompted review
Rated 1 out of 5 stars

Scary Salesman!

I have a very small business. I was looking for lower merchant fees than I currently am paying. Spoke to David Cates who made an offer and sent an email with that offer. When I called him stating that I was interested in moving forward, he called with a completely different offer. When I asked him what the next step would be, he said he would send an application. After a couple of days, I left Mr. Cates a message stating that I thought about the offer and decided to decline at this time. He proceeded to call me. I then sent him a text with the same message. He continued to call throughout the day, send multiple emails and text messages, clearly angry asking why I "rescinded", then making statements such as "you agreed and then rescinded...". Even after again replying that I simply changed my mind, he sent a text message calling me irrational. I then asked him to please stop harassing me. Scary experience to have a salesman get so angry. I would not consider this company. Hoping he does not continue harassment following this review but others should be informed.

June 16, 2021
Unprompted review
Pinpoint Payments logo

Reply from Pinpoint Payments

This issues has been addressed with this agent. Harassment of any kind is not acceptable here at Pinpoint Payments. We apologize for the negative experience you had with David. Our agents are trained not to behave this way. The focus of our agents should only be to help your business grow. Their job is to be a trusted advisor and advocate, not to force anyone into working with us. For anyone who is reading this review, if a Pinpoint Agent acts this way please email us at support@pinpointpayments.com, these complaints are addressed directly by me the CEO and will not be tolerated.

In the future, leaving us information about yourself assists me in getting to the bottom of the situation in a timely manner.

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