Finding a flat for the summer was very helpful and the service was quick. Special thanks to Laura, my housing agent, who was very kind and responsive when answering questions. I will miss the property... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Pisoria offers flats and flatsharing accommodation across London. Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee. - All bills are included; - All properties come with fast-speed wifi broadband; - All properties have a cleaning service; - Additional furniture will be added at your request; - Most flats come with a wall-mounted flat screen TV; - No need to use an estate agent, so no need to pay a finders fee.
Contact info
101 Roman Road, E2 0QN, London, United Kingdom
- 02087098120
- info@pisoria.com
- pisoria.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prime locations
I had to find a new accomodations soon. Despite my efforts in finding the best property I did not manage to find one until I saw a coupe from Pisoria. Their properties are quite similar and have all bills included so I moved in to the one that was most suitable in terms of location.
Very nice property and responsive…
Very nice property and responsive maintenance. Happy start to finish.
Brilliant service
Luis has been really helpful to rent my property very kindly and professionally
Thank you so very much
Professional company
Great onboarding process. Very professional and clear.
Great start
Nicole was very informative and helped persuade me to sign.
Hopefully all stays good throughout the time I'm with them.
Great
Nicole was super fast to get a viewing and really helpful with the questions I had. She promptly get back with pending information and solutions. All the process was quick and diligent, I appreciate it!
Good agency that communicates effectively
Thanks for looking out for your tenants!
Top Quality
Pisoria helped me with refurbishing my flat. Top class communication, service and price. Thanks!
Great team
Great team, very knowledgable, helped me find my perfect home within my budget. Thanks guys!
I had a very disappointing experience…
I had a very disappointing experience with Pisoria. Poor communication, unexpected charges, and unprofessional handling of property access. Cleaning standards were low, yet tenants were asked to pay excessive amounts without proper notice. I would not recommend this agency based on my experience.
Pisora are always super efficient
Pisora are always super efficient, friendly and professional to deal with, and I would not hesitate to recommend them to others
Do not rent from Pisoria
I am currently renting a room that was advertised on Pisoria’s own website as having an “ensuite/private bathroom.” After moving in, I discovered that the bathroom shared with other tenants. This was never made clear before signing, and I only realised after arriving from overseas.
The room itself was not clean when I moved in (cobwebs, hair, fake eyelashes, mould, and damaged furniture), and despite raising these issues multiple times — and copying their maintenance team and staff directly — I have had no proper resolution or follow-up. I have since repeatedly asked for an amendment to my contract to insert a six month break clause which they refuse to do. They even tried to convince me that me that at the early surrender clause in the written contract is a (traditional mutual) break clause.
This all very disappointing as I approached the tenancy in good faith but clearly Pisoria's ad was the very least intentionally misleading and they lack integrity.

Reply from Pisoria
Didn't buy but still a great experience
Had a great house-searching experience with Bernardo. It was myself and my friend looking for a 2/3 bed. As well as that, we were looking in a very specific area and with a very unique tenancy length. With all these criteria, Bernardo was still able to find many places that were within the area and for the tenancy length that we were looking for. Although we weren't able to rent with them due to personal reasons that came up, we still had a great time with them.
All-in-all, a solid experience.
Would highly recommend.
Very helpful
After a long, dreadful search for the place, I came across this agency and finally managed to secure a place :) Bernardo was super helpful, answered all my questions and helped me through the whole process.
Bernardo was really helpful and sweet…
Bernardo was really helpful and sweet in the whole process, he made the process very smooth, answered all my questions and explained them to me in utmost detail. Definitely Recommend him and Pisoria.
Really a life saver
Really a life saver! Especially considering it’s August. My agent Bernardo was always available, professional and helpful - made finding a new place a lot easier!
Quick and helpful in finding a flat-…
Quick and helpful in finding a flat- Bernardo was helpful, clear and quick to respond to any questions
Flat for the summer
Finding a flat for the summer was very helpful and the service was quick. Special thanks to Laura, my housing agent, who was very kind and responsive when answering questions. I will miss the property as it was an excellent accommodation.
I had a great experience with Zaky!!
I had a great experience with Zaky!!
He helped me a lot with his exceptional service and professionalism
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







