Pisoria Reviews 132

I was struggling to find a place in London. But Nik was really helpful and got everything organised as soon as possible. Such a professional service. A huge thanks to Nik.

Nik was very professional, responsive, and helpful in my rental process. Moving from abroad is hard so it was great having someone help streamline the rental process for me. He was quick and diligent with moving things forward. Highly recommend and getting in touch with him!

I found one of their flats on SpareRoom and their agent Vivek helped me through the rental process. Everything went pretty smooth, but Pisoria could’ve been a bit more responsive regarding everything. Overall, a positive experience.

Like many of us I had an ok experiencing signing up. They were amazing when it came time to confirm me to sign. But like other people have mentioned once you sign you are on your own.

Pisoria has one of the worst customer service ethics I've ever come across.

As a company they are neglectful and they really don't care about anything but money.

My flatmate and I reached out to them via email since October and have been ignored to this day and we moved out last month (everything was broken before I moved in).
- They canceled the cleaner that barley came on every two weeks and continued to charge us. We only found out because my flatmate called the landlord and they said that this "Alex" person told them they would save money by cancelling but we were never notified when we confronted them about it that's when they started to ignore us. We were charged throught for a cleaner that never came. I put my notice in and they responded by continuing to ignore us but serving my flatmate with notice to leave the same time as me.
- I Would recommend that you only speak to these people via email to have what they say as proof in writing so that they don't lie on you.
- They will do whatever they want, scheduling "investigations" without giving you the reason but coming in whenever they please.
- When it came time for viewings that was even more ridiculous. They sent someone called Anthony who only gave us the legal 24 hours notice for one viewing. One time he confirmed a 6 o clock viewing and showed up at 7 with no notice at all. Again TERRIBLE customer service.

To this date they have not reached out to myself or my flatmate about the services in our MA that are contractually meant
To be there but they don't provide. Nothing about the money they owe us but will expect you to follow the rules.

I've put a full complaint through the property redress scheme everything mentioned here.

DO NOT SIGN WITH THEM

First time looking for a flatshare in London. Vivek made the process smooth and easy for me, was able to get everything sorted quick. Also very professional and responsive

Just moved to London for a job, Vivek helped set me up with a great room close to my workplace. Excited to move in!

Want to give a big thank you to Vivek and the team at Pisoria! Vivek was very proactive, knowledgeable and easy to get a hold of - all things you need in an estate agent when looking for a new property to rent.

Rosana Siddique was very kind and helpful . She performs excellent communication and gave me all information that I needed.
Highly recommended.

My experience with Pisoria is been probably the best experience I haver had towards letting agency’s very easy going and responsive
While I was away They got a room exactly where I wanted and a big thank you to Vivek very helpful respectful and he answered all my questions so a big thank you to him
Ed

Excellent service from Pisoria. Extremely pleased with the service I received from Rosana. What a professional and seamless experience! Rosana was super helpful, efficient and really wonderful to work with, communicating with me every step of the way. Thank you for helping me find a room. Would highly recommend Pisoria and Rosana to everyone!

Finding a room to rent in London never been so easy! Vivek followed me during all the process. He made it super smooth and trouble-free. Very responsive and professional. I would (and will) recommend Vivek to everyone.

Doing business with the agency was very convenient. Vivek Buxani, the agent who was in touch with me was quick and prompt with his responses, and was helpful and friendly.

Rosana has assisted me perfectly on my pursue to find a suitable room. She found solutions and made the process smoother. I recommended her for another friend, which she managed to help as well.

The experience was very good and professional. Vivek helped me with everything I asked. I would recommend the service for anyone looking for a flat.

Vivek was extremely professional, very friendly and on point.
Love the service, made the hassle of finding a new place much easier

Vivek was really helpful and made the process smooth and easy

Decent agency with good properties and a good property management team. If there were any issues with the flat they usually resolved them in a timely manner.

However they tend to repeatedly visit the flat without giving the 24 hrs notice as per their rental agreement, even after I pointed this out to them. Also on one instance an external contractor made his way into my room after Pisoria assured me he would not enter my room so not great to have strangers coming into your room without your knowledge. My advice for future tenants is to be careful with what you leave in your room, especially sensitive documents and such because you never know who will end up visiting your room.

Their adverts are a bit misleading (I guess that applies to every agency in London anyway). For instance a property advertised as having two toilets when in fact there's only one (not a big deal but why mislead with such a silly thing).

Overall good agency, I would recommend renting through them, but left me a bit disappointed by the end of my tenancy.

Had a helpful agent called Vivek who was flexible, patient, and helped me find decent place for good value.

Rosana has been of a huge help for me. Everything went fast and smoothly. I recommend this agence.

Thanks to Ruben who has been really helpful and supportive during all the process. I moved in 2 days ago and I'm already feeling at home.