I have had hosted domains since the early 2000s, and the support is often between mixed and marginal. We moved our platforms to PlanetHoster around four years ago, and the support we received has be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their hosting services are beyond par, especially given their very reasonable pricing. But the support, oh my god the support, they answer super quickly. Any time. Any day. And to top it all, they're... See more
Company replied
I received from wordpress a "fatal error" message and couldn't work or open my website anymore ! I asked what to do to the support and 15 minutes later the problem was solved :-) PlanetHoster offer... See more
Company replied
I'm using plpanethoster since 5 years now, for multiple websites. I'm very happy with the customer service, they've answered very fast each time I write/called thedm, it's almost instant, and they're... See more
Company details
About PlanetHoster
Written by the company
Offre The World - Trustpilot - Rabais de 25%
Written by the company
- Obtenez 25 % de remise pour votre nouvelle commande PlanetHoster
- Code promo : Trustpilot-25
- The World Offer - Trustpilot - 25% Discount
- Get a 25% discount on your new PlanetHoster order - Promo Code: Trustpilot-25
Garantie | Warranty
Satisfait ou remboursé | Money-back guarantee
Satisfait ou remboursé
Après une commande d'hébergement web, vous pouvez bénéficier du service pendant 60 jours. Si vous n'êtes pas satisfait, il est possible de demander le remboursement. À noter que les noms de domaine ne sont pas remboursables. Par la suite, vous aurez le droit à un crédit au prorata pour les 180 premiers jours.
Money-back guarantee
After ordering web hosting, you can enjoy the service for 60 days. If you are not satisfied, it is possible to ask for a refund. Please note that domain names are not refundable. Thereafter, you will be entitled to a pro rata credit for the first 180 days.
Contact info
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
10/10 I would recommend. These guys are great
I've been using Planethoster for a few years and I love it. They provide the domains and hosting packages I need and have always been incredibly quick to help me troubleshooting my problems. 100% recommend.
April 9, 2025
Unprompted review
I had broken my website / assistance
I had broken my website. With a call at 9PM to the assistance and its assistance, step by step, i resolved this in Ten minutes. Bravo. Thx. T.
April 8, 2026
Unprompted review
Reliable service and great customer support!
PlanetHoster's domain management services have been reliable since day 1. The few times I needed to contact customer support for admin work they were extremely fast and helpful. Highly recommend them.
April 2, 2026
Unprompted review
Real people , real service
Real people, doing a proper assistance, top quality servers.
March 30, 2026
Unprompted review
Excellent support
Excellent.
The support team is on the ball, dealing with each ticket very quickly, even at night or over the weekend.
Issues that don't get solved quickly get escalated to second level support and usually manage there in a very competent way.
March 27, 2026
Unprompted review
I am truly impressed with the rapid…
I am truly impressed with the rapid turnaround. A resolution was reached in no time. I appreciate your professionalism.
March 27, 2026
Unprompted review
I have been with them for more than 3…
I have been with them for more than 3 years and the support has always been great
March 2, 2026
Unprompted review
I highly recommend PlanetHoster
I highly recommend PlanetHoster, it was nice to deal with helpful humans at your customer service.
March 3, 2026
Unprompted review
Excellent customer experience
Excellent customer experience. The Planet Hoster team answered all my numerous questions and resolved my issue, which was caused by poor web design on our part. I highly recommend Planet Hoster to everyone.
February 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have had a great experience with…
I have had a great experience with Planethoster, their service is excellent and everything is handled professionally and efficiently
February 13, 2026
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Efficiency, responsiveness
Following a malfunction (error 503) on my website, very quick troubleshooting with a list of tips.
February 18, 2026
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Bon support
February 5, 2026
Unprompted review
Reply from PlanetHoster
Bonjour,
Nous sommes ravis de connaître votre expérience positive avec notre équipe de service !
Votre recommandation est très importante pour nous.
Découvrez plus sur nos services en vous abonnant à notre page Linkedin https://www.linkedin.com/company/planethoster/
Avec nos salutations distinguées,
L'équipe de PlanetHoster
Fast answer
February 4, 2026
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Stands clear value with transparent
Stands clear value with transparent, all inclusive pricing, many plans come with essential features like SSL backups and security tools bundled in
January 23, 2026
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
They are so quick to answer and bring…
They are so quick to answer and bring solutions to you problem.
January 12, 2026
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Intervention très rapide et efficace
December 21, 2025
Unprompted review
Reply from PlanetHoster
Bonjour,
Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions.
C’est un plaisir de savoir nos clients satisfaits.
Restez informé de nos dernières offres en visitant notre site web https://www.planethoster.com/fr/ et suivez-nous sur Twitter https://twitter.com/PlanetHoster !
Avec nos salutations distinguées,
L'équipe de PlanetHoster
Professional and responsive
Professional and responsive, with a high standard of customer service
December 18, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Thank for ultrafast help from team to…
Thank for ultrafast help from team to solve ticket!
December 16, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Quality : service and hosting
For over 20 years, I've worked with numerous hosting providers (OVH, o2switch most recently). Planethoster is truly the right solution: support, service quality, security, and price. Thank you.
December 12, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
it s always perfect and reactive
it s always perfect and reactive; Thanks a lot PlanetHoster!
December 1, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
The Trustpilot Experience
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