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Planmyluxe Reviews 

253
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, polite, and thorough when organizing travel arrangements. Travelers feel well supported throughout the planning phase, receiving prompt assistance with any questions or special requests. People deeply appreciate the smooth booking process, transparent information, and clear communication regarding flight details and payment plans. Consumers also note that company representatives provide helpful courtesy calls prior to departure to ensure all details are correct. Satisfied individuals emphasize the dedication shown in resolving issues promptly and securing great prices for memorable trips. Many reviewers state they would eagerly book future vacations here due to this consistent reliability.

What people talk about most

Staff

People report high satisfaction and appreciation for the staff, describing them as extremely helpful,... See more

Service

Customers had positive experiences with service, expressing strong satisfaction and appreciation for the... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing satisfaction with great prices, helpful staff,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Booking process

Users describe positive interactions with booking_process, highlighting helpful staff members who made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more

Company replied

Rated 5 out of 5 stars

Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more

Company replied

Rated 5 out of 5 stars

Elon was very helpful and re assured me as I needed to change my payment date. Very co operative would definately use this company again to book a holiday. This is my first time and although there w... See more

Rated 5 out of 5 stars

Sometimes I had doubts. I asked and got the right answers in a short time!!👍 For the reservation made, I received the details of the vacation (flight, hotel, meal plan, transfer) very well presente... See more

Company replied

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(253)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam has been very helpful as was Ryan

Sam has been very helpful as was Ryan

July 24, 2026
Unprompted review
Planmyluxe logo

Reply from Planmyluxe

Dear Nicola,

Thank you very much for taking the time to share your feedback regarding our team members Sam and Ryan will be very glad to read your feedback ..

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Danny and Rayaan were incredibly…

Danny and Rayaan were incredibly helpful . They went above and beyond to make sure we had everything we needed. Highly recommend."

July 9, 2026
Unprompted review
Planmyluxe logo

Reply from Planmyluxe

Dear Riyas,

Thank you very much for taking the time to share your feedback regarding our team members Danny and Ryan will be very glad to read your feedback ..

We do hope you have a wonderful time away and that you book with us again in the future.

All the best,
Plan My Luxe

Rated 5 out of 5 stars

Danny was helpful regarding the payment

July 23, 2026
Unprompted review
Planmyluxe logo

Reply from Planmyluxe

Dear Margie,

Thank you very much for your feedback.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Best Wishes
Plan My Luxe

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