Mark rang today to confirm our holiday arrangements and check that we were happy with everything. He couldn’t make contact with us initially but he was persistent in phoning until we were available to... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Mark Gibson was very helpful in submitting the claim form for Wizz Air flight which was delayed by over 5 hours. Thank you Mark. I have booked several holidays with Plan My Tour and have been very hap... See more
Company replied
Elon was very helpful and re assured me as I needed to change my payment date. Very co operative would definately use this company again to book a holiday. This is my first time and although there w... See more
Sometimes I had doubts. I asked and got the right answers in a short time!!👍 For the reservation made, I received the details of the vacation (flight, hotel, meal plan, transfer) very well presente... See more
Company replied
Company details
Written by the company
Whether you're after an affordable luxury beach holiday, an ultra luxury holiday, or something in between, PlanMyLuxe – and our fantastic range of holidays to suit all budgets for the discerning traveller – has got you covered. Is your perfect holiday a city break exploration or even a trip to the Italian lakes? We've got great deals that are sure to catch your eye. Our holidays cover more than 60 destinations across Europe and beyond, making it easy to discover new places or explore old favourites. Plan My Luxe collection of more than 9,000 hotels covers all bases, too. We've got everything from luxurious, all inclusive resorts to family-focused hotels and adults-only escapes, not to mention our exclusive flash-sale deals. Tempted? Each great value package includes your flights, accommodation, and a 23kg bag, plus we throw in free transfers on our beach and lake holidays. We pride ourselves on our ultimate flexibility which means you can book a holiday with total confidence. And did we mention that all our holidays are ATOL protected, too? We've got a fantastic programme of flying from airports all over the UK – often with multiple departures a day – so you can tailor those travel plans to suit you.
Contact info
United Kingdom
- planmyluxe.co.uk
4.9
Excellent
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Planmyluxe
Hi Dylan,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Very good service from Sam.
July 23, 2026
Unprompted review
Reply from Planmyluxe
Hello David,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Elton Richy and Jordan always happy to…
Elton Richy and Jordan always happy to go above and beyond
July 22, 2026
Unprompted review
Reply from Planmyluxe
Dear Nisha,
Thank you very much for taking the time to share your feedback regarding our team members Richy and Jordan will be very glad to read your feedback ..
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
Danny was so understanding of my…
Danny was so understanding of my situation and he was really helpful. He made things so much easier for me and he made me feel very comfortable! I would really recommend
Thank you Danny
July 21, 2026
Unprompted review
Reply from Planmyluxe
Hello Ibukun-olu,
Thank you very much for your amazing feedback for Danny.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Tour
Reply from Planmyluxe
Hello Lee,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Danny was most helpful with the online…
Danny was most helpful with the online check in and I'm very happy with his services
(This above was written before we went on our holiday ⬆️)
However we was not in fored that the hotel didn't have Andy air conditioning and we was left with a fan one one of the hottest weeks thank god we went before the extreme heat
And the biggest shock was that we wasn't told about the 200 euro deposit
I have never been to a hotel in my life and had to pay a deposit for a risk of damages
Just to add there was just me and the wife
Extremely unhappy
July 19, 2026
Unprompted review
Reply from Planmyluxe
Dear Philip,
Thank you so much for your positive comments.Which will be passed on to Danny.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Reply from Planmyluxe
Hello Lisa,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny was very helpful with the payment…
Danny was very helpful with the payment schedule.
July 18, 2026
Unprompted review
Reply from Planmyluxe
Dear Neil,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Excellent device from Mark
July 18, 2026
Unprompted review
Reply from Planmyluxe
Hello Dominique,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Reply from Planmyluxe
Hello Keeley,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Danny is very helpful
Danny is very helpful regarding the payment. I am pleased and happy the way he helped me. May he will be valued by his company. Thumbs up for you, Danny.
July 17, 2026
Unprompted review
Reply from Planmyluxe
Dear Sylvia,
Thank you so much for your positive comments.Which will be passed on to Danny.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
What a great holiday organised by Mark
What a great holiday organised by Mark. I gave him a brief, he delivered to the detail. The holiday was a surprise for my partner and Mark delivered.
If you need it sorting, Mark’ll fix it. Definitely recommended.
July 12, 2026
Unprompted review
Reply from Planmyluxe
Dear customer,
Thank you very much for your amazing feedback for Mark.We are thrilled that you were so impressed with his level of service.
Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Sam Mr Kann
Sam was very helpful with doing my booking. He explained everything clearly. I would definitely recommend this company. Everything was done promptly there was nothing that seemed to much trouble will definitely book with this company again. 👍
July 17, 2026
Unprompted review
Reply from Planmyluxe
Dear Alec,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
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Professional helpfully and value for…
Professional helpfully and value for money
July 17, 2026
Unprompted review
Reply from Planmyluxe
Hello Neil,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Dear Joanne,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Reply from Planmyluxe
Hello Alan,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
Thank you Sam for your help
July 17, 2026
Unprompted review
Reply from Planmyluxe
Dear Raymond,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
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Mark was very helpful
Mark was very helpful with all the booking process. Rang to check as was a very short notice booking to fly within 5 days.
Left a number to call if needed.
July 16, 2026
Unprompted review
Reply from Planmyluxe
Dear Cheryl,
Thank you so much for your positive comments.Which will be passed on to Mark.
We do hope you have a wonderful time away and that you book with us again in the future.
Best Regards
Plan My Luxe
Reply from Planmyluxe
Dear Wesley,
Thank you very much for your feedback.
We greatly appreciate your custom with us and look forward to serving you again in the future.
Best Wishes
Plan My Luxe
A review to be proud of. Nice one Mark
Mark was very polite, very professional, a good listener coupled with being very knowledgeable. Mark is a true Ambassador and I would highly recommend what he has to offer, to friends, family. Including 5,000 people on Facebook, Instagram, X, Snapchat and the 50,000 people I have on my database, for my Internationally recognised charity Event. Great North Dog Walk, the World's Largest Dog Walk as recognised by Guinness World 🌎 Records. Mark is head and shoulders above his peers. They would do well to pick up on his skills and act accordingly
July 15, 2026
Unprompted review
Reply from Planmyluxe
Dear customer,
Thank you for taking the time to leave us a review.
I'm very glad to read your feedback .We do aim to offer our customers the best value for money holidays available and to deliver the very best level of service.
We do hope you have a wonderful time away and that you book with us again in the future.
All the best,
Plan My Luxe
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