Plantpico Reviews 

nice enough people. very cool concept and care to get it to me.

Easy to order, quick to be delivered, very nice product

Once again I had trouble ordering a new Tree of Wisdom for my sister’s birthday. I screwed up the order and ended up buying two. I contacted customer service and they resolved my problem within an hour. As stated, this is the second time I have done this. For me, this company is the best support I have ever experienced and I have many years under my belt.

Very pleased with this product it’s one of a kind that’s for sure adds a nice zen feeling to the rooms.

My plant came in time for a Christmas gift. It is very nice, however it seemed a little bare compared to all of the pictures online. I reached out to their wonderful customer service and asked for some more rocks or a plant to add to it. Instead of sending some additions, they are sending me an entire new plant. I never expected that and I am so grateful for what this company does. They definitely go above and beyond. I will most likely order from them again and spread the word how great they are. Fantastic company! Great products!

Prompt reply. Plant was missing/rotted upon unboxing. It was a gift so didn't have receipt etc. A few email exchanges resulted in a great outcome and a replacement plant shipped.

Thank you to the Support Team

The terariym arrived as promised. The packaging was so safe and secure and the item arrived in beautiful condition. The plants and all of the inside rockery was perfect. I ordered the care kit which sadly has not arrived but within minutes of emailing the company Jennifer has sorted everything out and resending a replacement for me. Excellent customer service. As long as the replacement care kit arrives i will certainly use them again. The product is amazing.

The Terrarium arrived in time for the holidays and was made of impeccable materials. It was also packed VERY well so as to avoid any kind of damage. I was quite impressed.

Nice site, great selection and an easy ordering process!

These are very nice! Pricey but if they last long it's worth it in my opinion. Pretty much look exactly as advertised. Plants can get a little smushed in shipping.

Ordered the plant for my wife for Christmas and it arrived on time and as intended. It looks great.

This is one of the most unique gifts I have ever received. It is absolutely beautiful. It is delicate but arrived packed in a way to guarantee it would not be damaged in transit. I highly recommend for any office

Unfortunately didn’t read the reviews prior to ordering. Wanted this as a Xmas present for my wife and paid for express shipping. Ordered on Dec 14 and the site gave the impression that express shipping would deliver the same week. On the 20th, sent an email and let them know that if it’s not going to ship and be here by Xmas, to please refund. They claimed item had already shipped and in transit. Here we are on the 24th and finally received a routing number for a created shipping label, but not shipped yet. They clearly lied to me about the status like they have everyone else.

Got the Zen garden for a holiday present. It's AWESOME. Team was super communicative and checked in every step of the way. Questions were answered, expectations were exceeded. Highly recommend

My gift for my son arrived in time for Christmas, and it looked beautiful. Communication from PlantPico was often and was kind and appreciated by me. I am grateful for the excellent service. Mary Gould

I was worried my order was not going to arrive by Christmas so I emailed support for status. I received a very quick response assuring me it would arrive on time. I was a bit skeptical because I didn’t have tracking but it arrived the same day. Jennifer from support really seemed to care and everything came as expected!

Such a beautiful item, i was worried that it wouldnt arrive in time for Christmas, but Jennifer was at the end of the emails to put my mind at rest.
I now have to hope i can do the Falling Water justice and look after it.
I would definitely purchase from the Company again, knowing they are always there for the customer.

Received without red plant as pictured. Very dull looking without it!

My wife just loves her Zen garden! Great customer service and communication. Do yourself a favor and order a month in advance of when you want it delivered. Being hand made, it takes a while but it is well, well, well worth the wait! Also, read the FAQ on their website. It has alot of great information that will explain the process in detail.

The terrarium arrived and looks just like it does online! The follow up is quick and very helpful. Would definitely recommend this product!