Plastics Hub 

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely awful company. Paid for goods that I never recieved. I had to use a VISA chargeback from my bank that I was eventually rewarded after the company refused to refund me. I now see they are b... See more

Rated 1 out of 5 stars

Avoid at all costs. I placed an order in May, was contacted to say there would be a slight delay due to stock issues. 3 months later I have no goods, their phone number does not work and my emails are... See more

Rated 1 out of 5 stars

Do not order from this company . It offers fast nationwide delivery . 3-5 working days . All FALSE Information . What it should read is pay your money and never receive goods. Their customer service i... See more

Rated 1 out of 5 stars

As everyone else that’s ordered from this company taken money no goods no phone number existing only emails Told money will be in my account but nothing since 8th of May Be warned this company i... See more

Company details

  1. Building Materials Store

Written by the company

Plastics Hub, your number one website for all online Plastic Building Products. Our online presence makes it easy and simple for public and trades people to buy a wide range of products from plastic guttering to fascia board and our newest edition of bathroom wall cladding. All of our products are sourced from British Standard manufacturers, so we can provide assurance and confidence to all our customers.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

FIRST TIME BUYER WITH PLASTICS HUB AND HAVE NO ISSUES WHAT SO EVER. SALES ASSISTED WITH QUESTIONS THAT I HAD BEFORE ORDERING. GOODS WERE DELIVERED ON TIME QUALITY OF THE GUTTERING AND FACIA BOARDS ARE 100%.
TWO ELEVATIONS OF THE HOUSE COMPLETED AND FOUND THE MATERIAL REALLY EASY TO WORK WITH. HIGHLY RECOMMENDED AND WILL DEFINITELY USE AGAIN FOR FUTURE PROJECTS.

July 29, 2024
Unprompted review
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Reply from Plastics Hub

Good Morning

Thank you for your great feedback on our service and products.

If there is anything else you require please don't hesitate to get in touch!

Kind Regards
Plastics Hub

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Rated 5 out of 5 stars

PLASTIC FANTASTIC!

I’d never dealt with Plastics Hub before, but my experience with the company last week was so good that I’ve already put in another order.
The prices quoted were as good, if not better, as any others I discovered online and, even better, the initial fascia boards I bought were delivered before the quoted date.
Quality-wise, too, I’ve nothing but praise for PH’s products. I just wish I’d heard of ‘em earlier…
A 10 out of 10 score all round, methinks.

July 25, 2024
Unprompted review
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Reply from Plastics Hub

Good Morning

Thank you for your review, this has definitely made a lovely start to our day!

If there is anything we can help with please just let us know.

Have a great day :)

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Really helpful staff and they have a…

Really helpful staff and they have a big range of products. Prices are really competitive and can help you save a lot of money.

July 25, 2024
Unprompted review
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Reply from Plastics Hub

Good Morning

Thank you for your review.... much appreciated

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Very professional and helpful when I…

Very professional and helpful when I called for information. Placed order with ease. Order shipped next day. Super Service 👍

July 24, 2024
Unprompted review
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Reply from Plastics Hub

Good Morning

Thank you for your review.... much appreciated

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Soffits / Shiplap Cladding

Have used Plastics Hub twice in the last month for cladding & soffits to refurbish double garage . I found they had very competitive pricing and each time delivery was very prompt ( by local firm in the North West ) , five stars fully merited.

July 16, 2024
Unprompted review
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Reply from Plastics Hub

Good Morning

Thank you for your review, we are glad you are happy with the service, quality and prices!

Kind Regards
Plastics Hub

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Rated 5 out of 5 stars

Glad we took a chance

We were half and half about ordering due to the reviews, so placed a small order to see what the company was like. Kept upto date on delivery, arrived very fast and delivery man was lovely. Will now b placing a larger order as we were satisfied with the service we received

July 19, 2024
Unprompted review
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Reply from Plastics Hub

Good Morning

Thank you for your review and glad you came back to shop with us!

Kind Regards
Plastics Hub

Rated 1 out of 5 stars

Delivery very delayed, no communication

Delivery policy states 3-5 working days. After 6 working days, with no delivery, I emailed them to find out where the product was. At this point I was told it won't be arriving until fully two weeks (10 working days) after I placed the order. Meanwhile I have a builder on-site waiting to finish a project. If the delivery is going to be significantly delayed they should let the customer know, not wait for the customer to contact them. It's not good enough.

July 16, 2024
Unprompted review
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Reply from Plastics Hub

Good Evening

Firstly please accept our apologies, you are correct as this is not good enough and we will be discussing this with higher management so it doesn't happen again.

Apologies once again for this.

Kind Regards
Plastics Hub Team

Rated 5 out of 5 stars

Ordered on a Thursday afternoon

Ordered on a Thursday afternoon, delivered to 20 miles west of Aberdeen the following Monday morning.
Communication from seller and the Fascia Board prices were first class.
I would highly recommend this Company.

July 15, 2024
Unprompted review
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Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Fantastic product that fits like a…

Fantastic product that fits like a dream! Great all round service from Plastics Hub - absolutely recommended 100%

July 8, 2024
Unprompted review
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Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

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Rated 5 out of 5 stars

Easy web site to use

Easy web site to use. Prices are very good. But best of all the speed of the delivery was outstanding. I placed my order on a Friday and received the complete order on the following Tuesday. The delivery driver was very help helpful, overall brilliant company to deal with. I would recommend the Plastics hub to everyone

July 9, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Thanks to plastics hub I’m able to…

Thanks to plastics hub I’m able to enjoy my holiday in peace!

They delivered with no delays the shower panels and they were super my builders cracked on the work and the job is complete!

Highly recommend them to all for any job they have really produced the results

June 24, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Fantastic results by plastics hub…

Fantastic results by plastics hub…. Like prior to this they never fail to order easily and deliver promptly on any size order

I had a massive order of shower panels which was for a. Project but I forgot to add the trims, they very quickly arranged to get delivered which didn’t hold the job and was amazing. Thank you chaps 😎

June 26, 2024
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Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

Rated 1 out of 5 stars

Terrible company

Terrible company. Made an order, emailed to cancel order and all was fine and cancelled but no refund, say it takes 10 days. I’ve waited 2 weeks and nothing. Scammers. Do not order from here.

June 14, 2024
Unprompted review
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Reply from Plastics Hub

Good Evening

As per your email out of hours on Friday this was have checked (also out of working hours) that it was issued to card ending xxxx4822

We recommend and advise 10 working days and following this our payment gateway Stripe allow us to raise a ticket. We can also email a ARN number for your reference.

Apologies for this and we are looking into this now.

Kind regards

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Rated 5 out of 5 stars

Extreme novice great help

Extreme novice great help
Well myself anyway am very new to this and my husband organised for a builder to come and fit new fascia and soffit. We were given a price and thought it did seem on the slightly expensive side… a little naive I jumped online and found plastics hub. Out of hours they sent the quote for the material and bloody hell was it cheap by around 25%! We processed the quote and a lovely person called to run through it ensuring we had all the right things and arranged delivery. All arrived packaged well and builder could crack on with it

Thank you for saving me money and just means I can grab a few more takeaways 😉😉

June 18, 2024
Unprompted review
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Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

ABSOLUTELY AWESOME THE GUYS WERE…

ABSOLUTELY AWESOME THE GUYS WERE GREAT... I POPPED INTO THE TRADE COUNTER TO PURCHASE SHOWER PANELS, NOT ONLY DID I GET A GREAT AND CHEAP DEAL THEY ALSO ASSISTED WITH LOADING AND EXPLAINING INSTALLATION PROCEEDURE

MUCH APPRECIATE :)

June 24, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Good Evening

Thank you for your review!

Much Appreciated.

Kind Regards
Plastics Hub

Rated 1 out of 5 stars

No order delivered no refund made

They messed up my order as they keept telling me I have picked up the order that's what it shows in their system. After 3 weeks of waiting and costumer fuming on me, I decided to cancel the order and ask for 1000£ refund, all good got the email confirming the refund, 5-10 working days to show, 3 weeks layer and still not turn up, they now said I have to ask my back, as they send the money...🤢🤢🤮

I WOULD SAY TO BE VERY CAREFULL WITH THOSE GUYS !!!! THEY MIGHT NE 2£ CHEAPER BUT I DONT THINK IS WORTH IT, TOO MUCH HEADACHE AND NOT RELIABILITY AT ALL

May 23, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Hi

Apologies for this, can you please clarify your name and order number as "There you go" doesn't help sadly, unless it is a false review.

Secondly your location is showing as RO? Please can you clarify the above as we don't ship outside the UK.

Kind Regards
Plastics Hub

Rated 5 out of 5 stars

Excellent value

Ordered 3 packs of black marble wall boards they were excellent value, look great up, easy to work with, look great up, delivery driver was polite and and helpful delivered on time. Definitely use them again.

June 24, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Hi John

Thank you for your great review! Look forward to servicing your requirements in the future also.

Kind Regards
Plastics Hub

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Rated 1 out of 5 stars

A very bad experience both with product…

A very bad experience both with product and ‘service’
Ordered via installer and when they were in place found the were a blue / lavender colour no match for anything white including the white shower tray and already fitted white coving - even the mastic showed panels not white!!
RUBBISH AVOID they do not accept it is a problem

June 21, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Good Morning

We are sorry to hear you have this issues! We have replied via email accordingly with answers to your queries. Please note from product to product (e.g panels to shower fittings to sealant) each are different shades of white and finishes hence why they won’t match.

Have a nice day.

Kind regards
Plastics Hub

Rated 5 out of 5 stars

Thanks

Ordered some white shimmer wall panels a couple of months ago. There was a fault with a couple of the panels.
Contacted customer support, and new panels were sent out very quickly.

Many thanks for all your help!

June 1, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Thank you Chris for your great review... glad everything got sorted.

Kind Regards
Plastics Hub

Rated 1 out of 5 stars

White gloss wall panels

I bought 1X2.4m white gloss panel from plastic hubs. Good price, fast delivery, good quality wall panels BUT it was the wrong colour! It wasn’t pure white but more like a lavender colour and because we got a plumber to install the panels for the day, we had to just go through with it and install the panels

April 1, 2024
Unprompted review
Plastics Hub logo

Reply from Plastics Hub

Good Afternoon

Apologies for this the photo in the light is exactly how the white high gloss panels are. They are never a brilliant/pure a white but slightly off white (as per Google review).

We have sent this to the manufacturer to see why in the darker photo they are showing like this.

Apologies once again.

Kind Regards

Plastics Hub

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