Plenti Reviews 

2,345
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the streamlined user experience and the quick response times, often leading to same-day approvals and settlements. The customer service is frequently described as exceptional, with staff being helpful, knowledgeable, and supportive. However, some customers also noted issues with the application process, finding it difficult to understand specific requirements or experiencing delays in resolving complaints. A few other people also felt that the company's technology was clunky and inflexible, and some were dissatisfied with the lack of clear reasons for loan rejections.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency and ease of use. Customers... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Consumers find the user experience to be positive, with many reviewers describing the application process as... See more

Response time

Customers consistently note positive experiences with response times, praising the quick turnaround and fast... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful, efficient, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shirley, JUST WOW! You do as you say. At 56yo I have NEVER experience such professionalism & no manipulation! JUST WOW. WE ARE FOREVER YOURS! Give that beautiful lady a pay rise 🙏 Sooo easy. 1... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more

Rated 5 out of 5 stars

Plenti certainly offers an excellent service when you require a fast loan approval. The process was easy and met our lending criteria. We had our loan approved, beit a small one, within 2 hrs. Amazi... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,345)

272 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communicatin.

Great communicatin.
Was so easy to follow the instructions and the communication was instant, no fuss no complicated paper work or forms. a pleasure to do business with

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service, left no stone unturned to get the best rate for my loan. Easy application process

April 21, 2026
Unprompted review
Rated 2 out of 5 stars

Not interested in helping solve problems

They Knocked my loan application back and gave me no indication why. Not interested in helping me. Made a complaint, got my records from them, got my credit report, which was rated excellent. I spoke to someone from complaints, they finally indicated somewhat obtusely that the problem may be to do with a loan with a high credit limit,which btw was virtually paid off, I had the bank reduce the credit limit, I had my credit report updated to reflect this and reapplied, this time I, successfully got the loan. Very dissapointed that plenti made it so difficult for me and weren't
interested in listening to my case or assisting me in how I can be eligible for the loan.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Trust and see

It puts your mind in peaceful mode. The service was quick and efficient. I will recommend this to anyone who needs help with loan.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle Free

Hassle Free. A real person answered the phone within 1 minute. Answered my question professionally and made it happen quickly. Good Job.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Top up existing loan

Just so easy to apply for a top up of my loan no jumping thru hoops, no problems at all would fully recommend Plenti to borrow from

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and super friendly process

I found Caleb and the team at Plenti super responsive, efficient and very, very helpful. They made the lending process so easy and I'm genuinely surprised and delighted by their turnaround time! I highly recommed them.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great. This is my 2nd loan I have taken out with Plenti. The rates are very good, no hidden fees you know exactly what you are paying before you commit. The money was in my bank account the night I put in my application which was very useful because our heat pump needed to be replaced and coming into the colder weather we will have it sooner.

April 7, 2026
Unprompted review

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