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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially during setup and issue resolution. Reviewers are particularly impressed with the prompt and efficient responses to all inquiries, often receiving assistance almost immediately or within a couple of hours. Many also appreciate the ability to schedule calls for guided assistance, ensuring they get their systems up and running or issues resolved effectively.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting that support teams are reliable,... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the product and custom... See more

Response time

Reviewers highlight positive aspects of response time, with many customers consistently praising the quick,... See more

Service

Customers consistently note positive experiences with service, often describing it as top-notch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been developing websites for over 20 years and have worked with many plugins and developers. PluginHive has consistently shined as the best developer I have used. They have solved problems as c... See more

Rated 5 out of 5 stars

I use PluginHive WooCommerce Shipping Services on my e-commerce website. I had nothing but problems with shipping integrations before this plugin. There have been a few things to iron out, and the sup... See more

Rated 5 out of 5 stars

Pluginhive has been the best shipping plugin I have come across so far! I am not very computer savvy but the plugin is very easy to navigate and if you do have any trouble the customer service at plug... See more

Rated 5 out of 5 stars

I have a client that has been using the UPS Shipping Pluging for a few years and now have another client that wants to use the USPS Shipping plugin. I setup a conference call with PluginHive and they... See more


Company details

  1. e-Commerce Solution Provider

Written by the company

Get the best WooCommerce Plugins, Shopify Apps and Magento Extensions to suit your business needs. Secure, Stable, Feature-Rich and Intuitive solutions used by over 70,000 customers worldwide.


Contact info

  • Solvilor Technologies Private Limited, CIN No: U72900KA2018PTC115562, #214, 1st Floor, 1st AA Cross Road, 2nd Main Road, Kasturi Nagar, 560043, Bangalore, Karnataka, India

  • support@pluginhive.com
  • pluginhive.com

4.8

Excellent

TrustScore 5 out of 5

969 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Highly recommended!!

I just signed up for this plugin (haven't subscribed or paid anything yet) and they immediately reached out to see if they could help me onboard. A team member spent 45 minutes with me (unpaid!) guiding me through all the options, patiently answering all my questions, helping me set up the plugin. There are a lot of carriers available, powerful automations, and a fairly simple interface. I've tried several shipping plugins over the years and this one is great - highly recommend!!

May 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Great team, great plugin!

The team always does a great job to support our business and have been since we started using the shipping plugin in 2022. Saves so much time, thank you 🙏

May 28, 2024
Unprompted review
PluginHive logo

Reply from PluginHive

We're happy to continue helping you ship using TNT Australia Road Express for your John Deere parts business within Australia.

Rated 5 out of 5 stars

Great Product

Great Product, Great support. Very quick to respond, and very clear about the services and descriptions. Highly recommend.

May 23, 2024
Unprompted review
PluginHive logo

Reply from PluginHive

We're happy the app simplifies domestic & international shipping with UPS for your US clothing store and helps you display weight-based flat rates on checkout.

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Rated 5 out of 5 stars

Niranjan, Shivani and Pryanka were very attentive…

Great support and service, Niranjan, Shivani and Pryanka were very attentive pre and post sales. I had a problem with an Addon hired for the Woocommerce Appointment Reservation system, due to WP time zones here in Brazil and they forwarded it to Development and delivered it to me corrected on the proposed date.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

the support team is incredibly helpful

I had a lot of questions about their plugin and their customer support has been very helpful and responsive.

May 13, 2024
Unprompted review
PluginHive logo

Reply from PluginHive

Thanks for your review!
We're happy to simplify domestic (using USPS First Class & Priority Mail) and international shipping (using FedEx & UPS) for your US-based charm collection business.

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