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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially during setup and issue resolution. Reviewers are particularly impressed with the prompt and efficient responses to all inquiries, often receiving assistance almost immediately or within a couple of hours. Many also appreciate the ability to schedule calls for guided assistance, ensuring they get their systems up and running or issues resolved effectively.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting that support teams are reliable,... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the product and custom... See more

Response time

Reviewers highlight positive aspects of response time, with many customers consistently praising the quick,... See more

Service

Customers consistently note positive experiences with service, often describing it as top-notch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been developing websites for over 20 years and have worked with many plugins and developers. PluginHive has consistently shined as the best developer I have used. They have solved problems as c... See more

Rated 5 out of 5 stars

I use PluginHive WooCommerce Shipping Services on my e-commerce website. I had nothing but problems with shipping integrations before this plugin. There have been a few things to iron out, and the sup... See more

Rated 5 out of 5 stars

Pluginhive has been the best shipping plugin I have come across so far! I am not very computer savvy but the plugin is very easy to navigate and if you do have any trouble the customer service at plug... See more

Rated 5 out of 5 stars

I have a client that has been using the UPS Shipping Pluging for a few years and now have another client that wants to use the USPS Shipping plugin. I setup a conference call with PluginHive and they... See more


Company details

  1. e-Commerce Solution Provider

Written by the company

Get the best WooCommerce Plugins, Shopify Apps and Magento Extensions to suit your business needs. Secure, Stable, Feature-Rich and Intuitive solutions used by over 70,000 customers worldwide.


Contact info

  • Solvilor Technologies Private Limited, CIN No: U72900KA2018PTC115562, #214, 1st Floor, 1st AA Cross Road, 2nd Main Road, Kasturi Nagar, 560043, Bangalore, Karnataka, India

  • support@pluginhive.com
  • pluginhive.com

4.8

Excellent

TrustScore 5 out of 5

969 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service and Support

Sibi provided excellent, thorough support in helping me resolve this issue for my client. Can't express how thankful I am and will look forward to recommending PluginHive products to the rest of my clients for ease of use and support. Thank you!

July 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Pluginhive is a real company

Pluginhive is a real company, with real people and real support.
I researched the net for a table rate shipping plugin, and found pluginhive to be the most relaible at this pricepoint. I found any cheap options just didn't work. Pluginhive is affordable, relaible, and has real support.
Thank you pluginhive team.
Steve

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Support Team!

July 18, 2024
Unprompted review
PluginHive logo

Reply from PluginHive

Glad to know our WooCommerce Shipping Services plugin simplifies domestic shipping for your Canadian ergonomic keyboard and mouse business with Canada Post Regular Parcel. Thanks for trusting PluginHive.

Rated 5 out of 5 stars

Very easy

Very easy! Thank you!

July 18, 2024
Unprompted review
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Reply from PluginHive

We're happy our WooCommerce Shipping Services plugin helps your US book business leverage Stamps USPS Library Mail for domestic shipping. Thanks for using PluginHive shipping solutions for WooCommerce.

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Rated 5 out of 5 stars

I am extremely impressed with this…

I am extremely impressed with this plugin! The free trial allowed me to experience its full functionality immediately, and it exceeded my expectations. The user interface is intuitive and user-friendly, making it easy to navigate and utilize all the features.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful with installation

Very helpful with installation! Finally found a plugin that does everything I want. Keerthi was very helpful and showed me everything I needed to do to get the plugin installed.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience!

Had some questions and technical support that helped out very quickly. Got everything up and running for me without issues. Great experience!

July 11, 2024
Unprompted review
PluginHive logo

Reply from PluginHive

We're glad to hear our WooCommerce Shipping Services plugin helps your US gaming business with domestic and international shipping with Stamps USPS and lets you display rates for a variety of Stamps USPS options, including First Class Mail International (great for lighter items) and Priority & Ground Advantage (faster and more secure choices for heavier items).

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Rated 5 out of 5 stars

Experience and app walkthru was…

Experience and app walkthru was thorough and accurate. The plug-in is a great add-on for my Woocommerce store and simplifies the whole purchasing process for the customer. Thanks PluginHive!

July 8, 2024
Unprompted review
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Reply from PluginHive

We're happy WooCommerce Shipping Services plugin helps your US music store with domestic Stamps USPS options by showing rates for both Priority Mail and Priority Mail Express to your customers.

Rated 5 out of 5 stars

Our experience with Plugin hive's UPS…

Our experience with Plugin hive's UPS integration has been great. When any issues arise they are quick to respond and fix them. When we needed to switch to the new UPS authorization system they got on a zoom and handled it. Great customer service. Great product.

July 3, 2024
Unprompted review
PluginHive logo

Reply from PluginHive

We're happy our team helped your US apparel store with UPS Ground by displaying real-time rates for UPS Ground for affordable shipping.

Rated 5 out of 5 stars

Manohar is awesome

Manohar is awesome! He helped me very quickly. You're email and phone support is superb! We was able to setup USPS very quickly. Our shopping cart was ready in 10 minutes. PluginHive is AWESOME product.

July 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Support was very good

Support was very good. One confusing thing is adding USPS: it is not obvious that you need a minimum number of packages to be approved for shipping.
UPS was easy to add.

June 17, 2024
Unprompted review

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