Plumbgas Services Limited Reviews 

292
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the excellent service provided, noting the efficiency and professionalism of the work carried out. Customers frequently praise the staff for their friendly, respectful, and knowledgeable approach, often mentioning their tidiness and clear explanations. Many appreciate the prompt communication, timely arrivals, and the overall reliability of the company. Customers find the pricing fair and transparent, with costs clearly explained before work commences. People consistently recommend the company, often noting their willingness to go above and beyond to assist.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, politeness, and... See more

Price

Consumers find price to be positive, with many reviewers noting that costs were competitive, sensible, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Chris arrived on time and carried out a triple appliance service. He was friendly and worked in a clean and tidy manner. He explained that a couple of things on the boiler needed checking under the wa... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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4.9

All reviews

(292)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and Professional Company.

Niall came out to fit our New Shower and remove our old Electric Shower.
What a "Top Bloke".
Could not of been more friendly and professional.
He is a Major Credit to the company.
He made sure dust coverings were everywhere and used protected covers over his boots/shoes.
I can only say what a "Perfectionist".

October 31, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for such a great review!

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Rated 5 out of 5 stars

Great Service

George came to service our boiler, very helpful and professional service. tested all our Carbon Monoxide meters and provided advice about another plumbing issue. Will definitely use this company again.

October 28, 2025
Unprompted review
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Reply from Plumbgas Services Limited

We are pleased to read you were happy with our service. We look forward to working with you again!

Rated 5 out of 5 stars

Gas boiler and cylinder service

We booked a gas boiler and cylinder service. The engineer turned up early, and wore shoe covers without asking. The service was completed in a friendly and professional manner, with the engineer advising us what work had been completed and there were no issues.
The paperwork and invoice were immediately received by email, which was all in order.
Would fully recommend Plumbgas.

October 17, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for the 5 stars!

Rated 5 out of 5 stars

PlumbGas are exceptional

PlumbGas are proving to be one of the best trades I’ve used for a long time. Initially commissioned for work on my commercial property, they impressed with their skill, courtesy, timekeeping and affordability to such an extent that I’ve since used them at home and on another family property. Have now built up a good rapport with engineers Chris, Ryan, Lewis and George as well as Libby and Suzie in the office, and am happy to thank and recommend each and every one of them.

October 16, 2025
Unprompted review
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Reply from Plumbgas Services Limited

What a lovely review, we really appreciate the feedback.

Rated 5 out of 5 stars

Boiler Annual Service

First time we have used Plumbgas to service our gas boiler. George was pleasant, he was efficient and explained all that he had done. The invoice and report arrived promptly with different ways to pay and the report was comprehensive. Luckily nothing was wrong. I would definitely recommend Plumbgas, the young lady who booked the appointment and the engineer who did the job were first class.

October 14, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the kind feedback and 5 stars!

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Rated 5 out of 5 stars

Great experience with Plumbgas for boiler service

Had a boiler service carried out by George. All went well and he was great, the work was carried out quickly and there was good communication about what had been done. Thank you :)

October 9, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review! We will pass this to George!

Rated 5 out of 5 stars

Reliable and professional

Very accommodating to our needs. We live in a barn conversion so they wanted to keep it in keeping with the property. On the end of the phone if needed a reasonable price. Would recommend.

September 8, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

from start to finish they are very professional

from start to finish they are very professional, communications are great and appointment times are kept really well. Both plumbers that came did a good job, cleaned up really well and were very friendly and polite. Great company to deal with

September 17, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

Matt and Dave attended to our yearly…

Matt and Dave attended to our yearly boiler service this morning . They respected our property and undertook the service and all checks with efficiency. Very pleased with Plumbgas

September 8, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to Dave & Matt.

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Rated 5 out of 5 stars

Radiators Installed

Fantastic company, highly recommend them.
Installed two radiators in our new kitchen dining extension.

August 21, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for the 5 star review!

Rated 5 out of 5 stars

First Class Service!

Chris came out to provide the original quote, and Libby handled the enquiry smoothly from the office. Ethan was brilliant during the boiler installation—extremely friendly and very trustworthy. I would definitely recommend.
Thanks,
Tom

June 12, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to Chris.

Rated 5 out of 5 stars

Very happy with their service

Very happy with a professional installation of a new 150l unvented cylinder. Neat and tidy and fast! They also procured and installed a new shower system in my bathroom very quickly. All the Plumbgas technicians were great and the admin and quotation systems excellent. Thoroughly recommended.

July 11, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 Star review!

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Rated 5 out of 5 stars

Fit new bathroom radiator.

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and checked everything was working fine.Everywhere was left clean and tidy.We have used Plumbgas over many years and would certainly recommend them.

July 3, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to NIall.

Rated 5 out of 5 stars

Excellent service

It was so hard to find a plumber so I was very happy to use Plumbgas Services and I have used them a few times now. They are well organised, turn up when they say they will and then do a really good job for a fair price. I’ve had a new expansion tank fitted, an inline water conditioner and a leak sorted. They are definitely my go-to plumbing service now.

March 26, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

Heat Geek Air Source Heat Pump Install

I was matched up with Jon and PlumbGas by Heat Geek to install our Air Source Heat Pump.
Jon's Heat Geek training shows through. Jon came to do the heat loss survey and talk me through all the work needed to upgrade our home heating. He was very helpful through the whole process, answering loads of questions, in the weeks and months leading up to the installation.
The week of the install the PlumbGas team were fantastic, clean, tidy, very efficient and worked well together. It was a pleasure having them in the house!
They come highly recommended!

May 16, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

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Rated 5 out of 5 stars

Great trustworthy and honest company

The engineer arrived at the agreed time. He was very courteous and professional and explained what he was doing during the boiler service.
He did the work with no mess.
I would certainly recommend Plumbgas Services. I have used this company twice now and cannot fault them for service, professionalism and price.

May 8, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 Star review!

Rated 5 out of 5 stars

Would 100% recommend

We have used Plumbgas for three bits of work over the past 6 months and have now booked to use them again for a larger project. They have been great to work with and the admin staff and each engineer have been incredibly diligent and professional. Would certainly recommend them.

April 28, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you very much for the review & 5 stars :)

Rated 5 out of 5 stars

Professional & Courteous

Good company - I find them professional and courteous. Coming out for a routine service, they found the gas meter (installed by a major gas supplier) was not supplying enough gas, to adequately provide my boiler and gas hob, so adjusted it within the price of the boiler service - an important safety issue, kindly taken care of and for no additional charge. That's what I call service! Keep up the good work. Thank you!

March 31, 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for your 5* review. This will be passed on to the team.

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