Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(299)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emergency call out

Excellent service.
Went above and beyond to help.
Very approachable with lots of knowledge.
.
Chris was Excellent came out promptly.
Would highly recommend

November 8, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review!

Advertisement
Rated 5 out of 5 stars

Great Gas Company

George came to service our boiler today and did a fab job. He was super pleasant too . I would have 100% recommend Plumb Gas

November 11, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review! We will pass this to George!

Rated 5 out of 5 stars

Used Plumbgas in the past always first…

Used Plumbgas in the past always first call. Excellent service as always. This years boiler service carried out by George Hughes very thorough and took the time to explain what work he had carried out.

November 11, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review! We will pass this to George!

Rated 5 out of 5 stars

The engineer arrived on time

The engineer arrived on time. He kept me informed the whole time. He showed me pictures of the job that had been completed.
This company is excellent in all ways from the ladies in the office who are cheerful and knowledgeable to the engineer who does the work.

November 10, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review! We will pass this to the Team!

Advertisement
Rated 5 out of 5 stars

Leaking water pipe in ceiling of garage

4 November 2025. Ryan Holmes from Plumbgas fixed our leaking hot water pipe in the garage ceiling and flushed out two radiators in the living room. He was very professional and informative and did a very good job. I would definitely recommend this company.

November 4, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review! We will pass this to Ryan!

Rated 5 out of 5 stars

Excellent and Professional Company.

Niall came out to fit our New Shower and remove our old Electric Shower.
What a "Top Bloke".
Could not of been more friendly and professional.
He is a Major Credit to the company.
He made sure dust coverings were everywhere and used protected covers over his boots/shoes.
I can only say what a "Perfectionist".

October 31, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for such a great review!

Rated 5 out of 5 stars

Great Service

George came to service our boiler, very helpful and professional service. tested all our Carbon Monoxide meters and provided advice about another plumbing issue. Will definitely use this company again.

October 28, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

We are pleased to read you were happy with our service. We look forward to working with you again!

Advertisement
Rated 5 out of 5 stars

Gas boiler and cylinder service

We booked a gas boiler and cylinder service. The engineer turned up early, and wore shoe covers without asking. The service was completed in a friendly and professional manner, with the engineer advising us what work had been completed and there were no issues.
The paperwork and invoice were immediately received by email, which was all in order.
Would fully recommend Plumbgas.

October 17, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thanks for the 5 stars!

Rated 5 out of 5 stars

PlumbGas are exceptional

PlumbGas are proving to be one of the best trades I’ve used for a long time. Initially commissioned for work on my commercial property, they impressed with their skill, courtesy, timekeeping and affordability to such an extent that I’ve since used them at home and on another family property. Have now built up a good rapport with engineers Chris, Ryan, Lewis and George as well as Libby and Suzie in the office, and am happy to thank and recommend each and every one of them.

October 16, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

What a lovely review, we really appreciate the feedback.

Rated 5 out of 5 stars

Boiler Annual Service

First time we have used Plumbgas to service our gas boiler. George was pleasant, he was efficient and explained all that he had done. The invoice and report arrived promptly with different ways to pay and the report was comprehensive. Luckily nothing was wrong. I would definitely recommend Plumbgas, the young lady who booked the appointment and the engineer who did the job were first class.

October 14, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the kind feedback and 5 stars!

Rated 5 out of 5 stars

Great experience with Plumbgas for boiler service

Had a boiler service carried out by George. All went well and he was great, the work was carried out quickly and there was good communication about what had been done. Thank you :)

October 9, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review! We will pass this to George!

Advertisement
Rated 5 out of 5 stars

Reliable and professional

Very accommodating to our needs. We live in a barn conversion so they wanted to keep it in keeping with the property. On the end of the phone if needed a reasonable price. Would recommend.

September 8, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

from start to finish they are very professional

from start to finish they are very professional, communications are great and appointment times are kept really well. Both plumbers that came did a good job, cleaned up really well and were very friendly and polite. Great company to deal with

September 17, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

Matt and Dave attended to our yearly…

Matt and Dave attended to our yearly boiler service this morning . They respected our property and undertook the service and all checks with efficiency. Very pleased with Plumbgas

September 8, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to Dave & Matt.

Rated 5 out of 5 stars

Radiators Installed

Fantastic company, highly recommend them.
Installed two radiators in our new kitchen dining extension.

August 21, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thanks for the 5 star review!

Advertisement
Rated 5 out of 5 stars

First Class Service!

Chris came out to provide the original quote, and Libby handled the enquiry smoothly from the office. Ethan was brilliant during the boiler installation—extremely friendly and very trustworthy. I would definitely recommend.
Thanks,
Tom

June 12, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to Chris.

Rated 5 out of 5 stars

Very happy with their service

Very happy with a professional installation of a new 150l unvented cylinder. Neat and tidy and fast! They also procured and installed a new shower system in my bathroom very quickly. All the Plumbgas technicians were great and the admin and quotation systems excellent. Thoroughly recommended.

July 11, 2025
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 Star review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look