Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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4.9

All reviews

(299)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Outstanding Performance

5 years of using plumb gas now. As always, Great service on my boiler a day early! Honest and clear about what the engineer was doing. See you next year!

August 15, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for continuing to use our services :)

Rated 5 out of 5 stars

Plumbgas boiler service

Plumbgas kept me up to date with arrival time, and the service was very professional. All work completed in a timely manner and very tidy work when finished.

August 14, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, glad to hear you are happy with the service provided :)

Rated 5 out of 5 stars

Great team

Great team - polite, punctual and professional, would highly recommend.

August 1, 2024
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Reply from Plumbgas Services Limited

Thank you for the lovely review, I will share with the team.

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Rated 5 out of 5 stars

Boiler Srvice

Great service, polite and friendly, on time. Very helpful and gave good advice .

July 29, 2024
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Reply from Plumbgas Services Limited

Thank you for the lovely feedback, I will pass onto your engineer

Rated 5 out of 5 stars

I have used plumbgas for the last 3…

I have used plumbgas for the last 3 years for boiler service and a radiator replacement always ariive as arranged and the work is excellent I would recomend, great

August 5, 2024
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Reply from Plumbgas Services Limited

Thank you for being a loyal customer and for leaving such great feedback

Rated 5 out of 5 stars

Friendly and Professional

All work completed as expected and with a friendly and professional team

August 2, 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 stars and feedback :)

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Rated 5 out of 5 stars

Chris Ingles came with an assistant…

Chris Ingles came with an assistant and serviced my boiler and the Cylinder
Very professional and kept me informed all the time of each stage.
Very Happy with the service

August 5, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 stars and lovely feedback, I will pass on to the engineers

Rated 5 out of 5 stars

Plumbgas are a plum draw.

Been using Plumbgas for a few years now. Easy to pre-book service, set prices and regular notifications to update etc. Engineers are always neat and professional. All in all a great company to work with.

August 7, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you very much for such great feedback and continuously using our services :)

Rated 5 out of 5 stars

Fairly priced and reliable.

Reliable local firm which places quality customer service at the heart of what it does. Friendly, polite and courteous qualified staff chosen for the jobs required well supported by the office admin team. Tracking engineer very useful so that everything can be ready for when he/she arrives and that saves customers and engineers valuable time.

July 24, 2024
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Reply from Plumbgas Services Limited

Thank you so much for a great review, I will pass this onto the whole team.

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Rated 4 out of 5 stars

There Got there!! were a couple of cancelled…

There were a couple of cancelled appointments. However I appreciated being kept I formed and good follow on documentation.
Clearer billing would be helpful but otherwise am satisfied with the service

July 15, 2024
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Reply from Plumbgas Services Limited

Thank you for your review & feedback.

Moving appointments is something we do try to avoid as much as possible. We really appreciate you being so understanding about yours being moved a couple of times.

We will also look into ways we could be clearer about our billing and payment taking.

Thank you again for continuing to use our services and taking the time to give us feedback.

Rated 5 out of 5 stars

Combi boiler installation

From initial enquiry to finished job, Plumbgas has been fantastic. Friendly and helpful on the phone and the gas engineer who fitted my new combi boiler went that extra mile and deserves a medal for the amount of work he got through. I would strongly recommend them for any plumbing or heating work.

July 26, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for really great feedback, we are glad you are happy with your new boiler and I will be sure to pass your feedback onto Dave :)

Rated 5 out of 5 stars

Professional job

Professional, friendly and reliable company that I recommend to use.

July 23, 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for your review and 5 stars :)

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Rated 5 out of 5 stars

guy turned up on time and carried out…

guy turned up on time and carried out the job perfectly-left the site clean and tidy-they did what it said on the can...!!

July 12, 2024
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Reply from Plumbgas Services Limited

Thank you for the review, we will be with you again soon! The PlumbGas Team

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