Posten.no Reviews 

Very very much and I will say it again, that very much the Norwegian post office should take e.g. from other foreign countries, because now it is their job, it is very bad like we lived in the middle ages and they would deliver parcels with horses, not with auto vehicles.They charge a lot of money for fast delivery, but unfortunately they don't deliver as written.Their work and presentation should be more efficient, like in other countries.Because in other countries, deliveries parcels are very fast, and here there is some kind of madness. What they do during the day is unclear. And if there is a shortage of employees, then you have to start look, because there are a lot of people who want to work.

Absolute garbage, you pay for them to deliver packages to the address and they don't do it.

They always make something up and drop parcels in collection points.

Why do companies pay these clowns?

Ordered something from the Netherlands via Etsy. It was returned after a couple days at customs for being "undeliverable." When contacted via phone they had no explanation. A follow-up email to customer service was completely ignored.

Despite the item being back in the Netherlands they tried to collect VAT on it. I received a letter saying I needed to pay the VAT now or the delivery would be further delayed.

I had already paid VAT to Etsy at checkout. Also, they couldn't have delivered it because they had returned it already so they were making a false promise of delivery in exchange for (double) VAT.

Was already frustrated due to constantly being charged double VAT on Etsy items and a number of other instances in the past where they attempted to charge VAT on packages that were exempt.

Not to be dramatic but if there isn't some crime syndicate operating within Posten I'd be surprised.

Received this in an email from a German store a few years ago. (Not the only store that won't ship here anymore.)

hilsen til norge… and that ‘s where my Norwegian vocabulary ends. As you can tell, we always want to offer you the best experience and share the superfood love with as many people as possible. Which is why it’s breaking my heart to tell you that we will pause shipping to Norway for now. Why? Sadly 40% of all orders to Norway do not arrive. Plus: oftentimes, our customers have to pay additional customs fees. If you have an active subscription we will automatically cancel that as well for you.

Most probably the worst Post Servis in Europe :(
The same excuses again and again, year after year… Now once again I’m waiting for Godot - one of letters from abroad… By the tracking number was delivered to main transit station in Oslo two weeks back and I’m still waiting for the delivery in Bergen??!! No comment!!!

My package has been send back to sender. No notification letter, no notification by sms that package is in local branch. And POSTEN says that I have to contact with sender that hi should send me this package once again. Pathetic.

Anyone ? The same with my situation? My fiancé send packages for my birthday last January 29 ,2024 bound to Philippines but up until now the latest update on the system is still the same February 01 custom cleared 😞we already opened a case but seems like there’s no update up until now we kept on calling customer service but they couldn’t help us they always advise to wait for an update through email 😞😞unbelievable ! Anyone the same with my situation ?if yes What did you guys did ? Did they refunded you ? Or did you received your package? I need help

Absolutely rubbish system here in Norway. My parents posted birthday cards from UK to me 2weeks ago. My girlfriend posted a card 3 weeks ago from Denmark. They have still not arrived. Absolutte useless, another company should be used.
A B bible envelope was sent to my house a couple of weeks ago, 17cm x 10cm x 1.5cm. I received a message that there was not sufficient room in my empty post box and therefore I had a 40min round trip because the postman was too lazy to deliver it.
Sack them all.

Posten.no is a joke! Absolute shocking how bad the post in Norway is. Sent a letter from London a month ago and it's still sitting in the main sorting office in Oslo.

Package from China appears as delivered, but nothing has been delivered, and i have around 3 packages that they should have been delivered but Posten lost them or i don't know what is happening with Posten, they became so bad in delivering packages!
I did call Posten and they assured me that the package didn't fit in the mail box and i should receive a mail to pick it up from a pick up point, but that never happened. It's bad if their employees start stealing packages :(

As a Brit now living in Norway I’ve only experienced problems and issues.
First it took a sim card four weeks to arrive… a sim card!! Tracked from the UK it arrived in Oslo within two days then vanished for 26 days!!!
Ordered a small envelope size bicycle part from France, this took 6 weeks to arrive, tracked once again and arrived in Oslo within four days….. the excuse was it was stuck in customs!!!
Arrived the next day after me calling and complaining.
Renewing my passport, spent a fortune on tracking and five days latter my passport has vanished also, tracking simply says ‘registered but not collected’
As someone who has lived in Australia and have sent many things to the UK and has arrived within FOUR-FIVE days I find it unreal that a service loses packages straight from drop off when you get charged over the odds for a service they cant provide.
Extremely poor, the worst postal service I’ve used worldwide.
I have zero confidence in what they provide.

This is absolutely a joke of a service. I have sent a parcel from UK to Norway, on the 19/12/23. At first they couldn’t locate it, it took them 30 days to locate it, it’s 25/01/2024. After numerous enquiries I have received a message stating it is illegal as it contains tobacco. I clearly had stated it contains 200grams of tobacco. I have also been told, I am allowed to bring tobacco with me but not send it via post ?

What’s the difference between bringing it with me and sending it via post, it does not change the outcome of the product.

Gifts sent from outside Norway was shipped two a family of 2 adults and 1 baby. The value of the gifts including shipping was below NOK 2000 and they still charged VAT and a handling fee! For a toy for a child! The declaration form on the outside of the parcel clearly stated the gift was addressed to the family but Posten explained that the addressee was only on of the adults. This is ridiculous and fraudulent.

For the third time in a row, the delivery folks messed up my orders. First, they dropped off someone else's TV at my place. Then, just two days ago, even though I picked Sunday for delivery, they showed up on Saturday, giving me only a 5-minute heads-up. I just can't wrap my head around how their system keeps goofing up. And don't even get me started on their customer service—it's just plain bad. I've lived in four different countries, and hands down, Norway's postal service is the worst!

Whenever I order with Posten, it arrives quickly, without any problems. I am extremely pleased. Before I ordered with Helthjem and my things arrived after 1 or 2 months later or not at all. I can only recommend Posten and I would choose Posten again in the future.

Hello everyone i just want to tell everyone never ever send something from posten they are thief my girlfriend send me gift from Norway from last 3 month and they said it will be deliver in 12 days so i get parcel today after three month and they open front off me my parcel my girlfriend send me one chain and one love later when they open parcel there was only one love later and some chocolates they put chocolates for the weight and the chain was missing I’m so disappointed i have all raised if someone want i send but I request they are thief never send anything from posten This is my parcel number CD743238131NO

To complicated system and super strict regarding soft packages if they are not in the shape they are requesting. Other companies are way before this company of taking care of their customers. No service minded people here at all, use helthjem instead.

Bought an item in Norway provided by a Spanish company. I understand i have probably to pay additional taxes, but expect delivery was supposed to be a week ago and the parcel is stuck in customs for "processing". Does it really need to be that much time? Worse is when you call to get some info, or maybe know if something can be done to speed the process, the only response you have is that you HAVE to wait. No explanation why, no apology for delay in the process, nothing. Typical Norwegian way of dealing with their own failures. And that is shunt you down and never admit a mistake. Ridiculous.

Makes so many requirements for people to receive mail with names and addresses on the mail box and still decides not to deliver mail just becouse. And sent forward my mail to completly different city and completly different address than what it says on the package, makes no sense.

I’m writing this in English so websites worlwide can be aware. Please DON’T choose Posten when sending orders to Norway. Posten ends up not respecting time estimates written on your website and you will end up compensating for them. They can keep our packages in our city for several days and don’t care about delivering the package in time. I have two packages that have been in the country for several days and they still haven’t been delivered.

VERSTE servicen jeg har vært borti. Forsøkt og ringt og kundeservice later som de ikke kjenner til problemet.

Bad customer service, 0 flexibility, hard to contact.