Posten.no Reviews 

These people are not serious!!!! I get a package, it’s 30min away from the destination on Friday by car. Monday it’s 20 minutes away. Today is Tuesday and I’m still not receiving it! So we probably going on Wednesday. It’s just so so so ridiculous, I contacted support 5 times they didn’t do anything but tel me to wait! My past week was ruined by them! Super frustrated and I don’t understand how other cdeicering company didn’t take over the delivery in such a big city like Oslo , and even the entire Norway .

For en elendelig byråkratisk tull. Underfraktert faktura når sendingen virkelig var inni målene. Skal du fakturere for 0,1 cm? Kanskje 0,005cm? Nok er nok. Man skal ikke betale dobbelt for sendingen som koster 70.-. Sender ikke med posten igjen.

P.s. Dear posten, when you send a letter and refer to links that are nowhere in the letter , you confirm how unprofessional you are.

Waiting for my passport for 3 weeks already!! And still don’t have it
The only one answer I got- wait
What is wrong with you???

lazy workers. couldnt deliver packages before easter that should have been delivered days ago

Posten.no, together with PostNord, are likely the worst postal services in developed nations. Terribly late, terribly unreliable and complete lack of customer service. Onlineshopping in Norway is so bad because of the terrible postal service. You need to wait on average 10 to 15 days for a parcel shipped within Norway. This is just helpless.

Embarrassing, pathetic, useless. These are words that I would use to describe a used condom. I wouldn't want to give this joke of a company any undue praise by drawing the comparison though.

Lazy drivers who collect money for taking packages to any arbitrary location within the same municipality as the delivery address? You know what? It happens!

Fail time and again, knowing that you can just rely on subsidies to artificially keep your sham business running? Hey, that's what capitalism is all about!

But seriously? You're gonna lie to my face about it when I ask you to actually give me the stuff I paid for? That's where I draw the line. You wanna bring Norwegian industry to a grinding halt by monopolizing its infrastructure and then refusing to use it, then that's on your dime. But keep your filthy money-grubbing hands out of my pocket!

PSA: You can and absolutely should get a full refund whenever these clowns fail to render the service you paid for! If you don't demand a refund, then Posten is no longer the problem: you are!

Foreigner here, had to renew my passport and turn in my old one to the embassy when ordering the new one. Now the new one arrived, Posten will not give it to me because all I have is a driver's license (well and bank cards, insurance cards etc.) to prove that I'm me. Called customer service who said nothing they can do, told me it will get sent back and maybe they can send it again?! or I can go get it there (in my home country, that I cannot travel to without my passport). A 10-year old can see how stupid these "solutions" are.
Thanks for nothing! Avoid this company at all cost if there is any alternative at all.

Im not sure what the recruiting process is for the vacancy but the dealing I have had with customer service seams to be 'rudeness & ignorance ' are a required to get the job.
The sorting department also require a special quality, ignorance & an inability to measure. You'd think how to use a ruler is quite important especially when the entire basis of the company is based on sending parcels & letters that have to be a required size & weight.
4 times I have had to complain about parcels I have which 'Posten' claims are over size.
Each time I have had to call 'customer service', each time waiting on the phone for ages then to be answered by some rude , ignorent old lady that would argue that Black is White.
Each time I send a parcel I take a photo next to a tape measure to make sure th parcel falls into the correct catorgary to avoid having to go through the complaints process but no, thats not good enough, I receive a request for extra payment?? What a waste of time & money. Im sure there are many people that do not check this & just pay? WARNING check the size & document this to avoid contacting these 'rude , ignorant people that enjoy confrontation. After a conversation with them , it puts you in a shitty mood all day. AVOID THEM

This is the second time that I sent the same product. First time wasn't any update in the system and when I called first lady says was on the way and will arrive in 2 days to destination, but in 2 days after arrived back to my city. So I sent again and now again any updates, so I chat again and told me that the product has 10 kilos more than 35 which is very strange, cause the legal specifications of the product says 32,6 kilos, so how can be so big difference? The bubble plastic and the cover it doesn't weigh so much. I asked what that's mean, and told me that they have to "sortere" manual and can take long time. Seriously?..I have the feeling that they will send back again, to much job for them make a manual procedure. 😡

The most horrible and incompetent customer service i have ever seen in my life. I mean the worst postal service (posten.no) in the world i would say. I have sent my original passport through their service to sweden and their they handed to another world's worst courier service postnord and that was the mistake of my life and now no one knows where my passport is. It's been a long tine and nothing helps with all the complaints and all. They both don't care. They made my life miserable because i need my passport and now i am stuck because of them. I sincerely request everyone to please don't ever select them for sending something. I don't want trouble for othere which i am facing right now.

#*$?? No one home! I paid and stayed home for the delivery. Their lives is on constant repeat. This stops. I will never use a company that deliver with Posten/Bring. Everyone can do this except the company tell everyone we know Norway. No, they don't.

Employed Thieves that keep picking items from packages.

Worst post office services ever if you have important package and want it delivered on time don't ever use their services. I had a package delivered to shop a bit further away from my house , so I ordered home delivery. Ordered for specific time and day on may day off, wasn't delivered that day and been rescheduled for next day. Next day I got email about arranged time of delivery. It wasn't delivered at all because they couldn't find the address location.. and delivered to the shop again.

Posted my art equipment in a plastic box that's quite solid and wrapped with sellotape. Received the box completely destroyed, luckily just the box but not paints. I found a refund letter attached to it.. Applied for a refund, got refused because 'all object were supposed to be bubblewrapped'. Well if I did wrap every single paint and 'object' that was inside my box I might have been done by the end of 2023, thanks for advising and 'great' customer service. The richest 'f*word' company in the country cannot refund a box price of 169 nok, that's ridiculous. I won't get bankrupt buying a new box but the idea was to get a fair refund for damage, that's all.

Pathetic customer service. Firstly they lost my package which had my original documents. Now the customer service keeps repeating same conversation again and agin. Only way to get them to respond is over email and its impossible.

Simply the worst post services around the globe. If you ever have to use their services be ready for tons of mistakes by their lazy & messy employees , for witch you won’t get compensation or answer.
This is what an angry women from Posten customer service told me on the phone :)
“Its like thats” - she said
2022 December Posten is still doesn't provide option for online VAT payment. So your option is to cross the town and go pay at REMA.
Disgrace!

Just plain worthless. You pay for something that is not delivered, nor refunded. Postens Norgespakke sucks !

«Attempted delivery. Couldn’t find the address» Excuses. Even others have sent packages to our place without a problem. Posten didn’t even try to call or message us that they’re on their way. This is not funny. Will never use their services again. Paid extra for this comedy show to happen.

Very bad service. All the times I had to deal with this delivery company, all are bad experiences. when delivery guy needed to pick up return from me, he just said that the drivers don’t care about packages at all and didn’t come to pick it up :D