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Post Office Travel Money Card Reviews 

5,086
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,942 reviews, reviewers had a great experience with this company. Customers find the card incredibly convenient for managing holiday spending, noting how simple it is to top up balances and make seamless payments abroad. People appreciate the safety it offers compared to carrying physical cash, along with the intuitive functionality of the mobile application. However, some people mentioned experiencing frustrating mobile application errors when attempting to top up funds or having their cards unexpectedly declined during international trips. Some reviewers were not happy with delayed customer support responses and difficulties regarding locked accounts or transferring remaining money back.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the card is easy to set up and manage... See more

Payment

Reviewers mention ambiguous feedback about payment, highlighting both convenience and frustrating challenges.... See more

Application

Clients share ambiguous opinions on application experiences, with many highlighting significant technical... See more

Product

Users describe positive interactions with product, finding the travel card to be very useful, easy to set up,... See more

Holidays

Consumers find holidays to be a great experience with the travel card, noting that it worked perfectly during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more

Company replied

Rated 5 out of 5 stars

Used Post Office Travel Money Card on a global trip earlier this year. Very easy to use, easy to top up and easy to check balances. Better than carrying lots of cash. I felt safer with my money. Could... See more

Company replied

Rated 5 out of 5 stars

Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more

Company replied

Rated 5 out of 5 stars

Using a well respected brand & trusting that your money is safe is expected. The post office card is all of those & so easy to top up & check transactions within moments of that transaction being... See more

Company replied


Company details

  1. Currency Exchange Service

Written by the company

The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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4.1

All reviews

(5,086)

2,496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use and add money on at your…

Easy to use and add money on at your local post office

March 9, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Julie,

We really appreciate your review. It’s great to hear that loading your money was straightforward. Thank you for sharing your positive experience.

Post Office Travel Money Card

Rated 5 out of 5 stars

I have used the post office travel card…

I have used the post office travel card for many years. I simply top it up through the app when and as I have spare money. I use it as I would a normal bank card while on holiday.
No faffing with purses and handbags to pay cash.
It's very convenient.

August 5, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Maggie,

Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.

Post Office Travel Money Card

Rated 5 out of 5 stars

It was great to have currency for allThe right way to carry currency…

It was great to have currency for all the countries that I visited, no problems on my holiday at all

July 20, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear JCDizzy,

We appreciate your positive feedback and we're glad to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.

Post Office Travel Money Card

Rated 1 out of 5 stars

Information about rates.

Just so you know. Rates are 3 to 5% higher than most banks and finntech companies, so loading £1000 of a currency will generally cost you £30 to £50 more than most other banks!

August 13, 2026
Unprompted review
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Reply from Post Office Travel Money Card

Dear Petro,

We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.

If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.

Post Office Travel Money Card

Rated 3 out of 5 stars

Easy to use card

The card is very good and easy to use my only issue is when you go on the web page to look at the currency rate it doesn’t tell you there is one for top up , one for ordering online and one for going into the post office to top up so when. You see a rate on the web site it doesn’t mean you will get that rate which I think is misleading

August 11, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Mrs. S White,

Thanks for sharing your feedback. We understand that exchange rates are an important factor when travelling. Rates can vary due to market conditions, and we recommend checking the latest rates on the Post Office website before purchasing to ensure they meet your needs.

Post Office Travel Money Card

Rated 1 out of 5 stars

Put £300 of Hungarian currency on the…

Put £300 of Hungarian currency on the card to go to cashless Hungarian music festival. All vendors for food and drink at the festival refused to take it and wouldn't take cash so had to convert it back to ££ to put back in my bank account. Called Post Office Travel to ask them to at least convert the money back at the same rate I bought it at given the card was useless, but they refused and so I lost £33 on the conversion rate in 2 days on £300.

August 12, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Jim,

We’re sorry your experience wasn’t fully positive. We’d love the chance to help or answer any questions you may have, and we've reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.

Post Office Travel Money Card

Rated 4 out of 5 stars

Easy to use and understand as a new…

Easy to use and understand as a new client

August 10, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Gary,

We appreciate your positive feedback and we're glad the card is easy to use. Thank you for recommending it.

Post Office Travel Money Card

Rated 4 out of 5 stars

Handy little Card

Handy Little Card

August 4, 2026
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Reply from Post Office Travel Money Card

Dear James,

We appreciate your positive feedback and are so glad you found our product handy. It really helps us to hear this.


Post Office Travel Money Car

Rated 5 out of 5 stars

Easy to set up

Easy to set up, and the app is easy to use.

August 4, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Maurice,

Thank you for your feedback. We’re thrilled to hear the app is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.

Post Office Travel Money Card.

Rated 5 out of 5 stars

Started with one card to use in…

Started with one card to use in Australia and now I have 2. A Euro card. I dint have to worry about carrying large amounts of money now and it's easy to use.

March 1, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Mrs. Holliman,

Thank you for your feedback. We’re glad you found the card useful and happy to hear that our card offered you a convenient way to manage your finances while abroad.

We appreciate your comments, which help us keep improving for our customers.

Post Office Travel Money Card

Rated 4 out of 5 stars

Easy to use ,can be used in many…

Easy to use ,can be used in many different places when on holiday

August 9, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear John,

We're happy to hear that your experience went well, and It’s great to hear that the card was easy to use, making international spending smooth is exactly what we hope to provide.

Post Office Travel Money Card

Rated 3 out of 5 stars

Great to use in shops and restaurants…

Great to use in shops and restaurants but had to pay twice for cash withdrawals. $6.5 Canadian equals about £4 so not to bad and wouldn’t put me off using it again

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Sylvia,

We appreciate your feedback and we're glad the card is easy to use when abroad.

We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.

Post Office Travel Money Card

Rated 5 out of 5 stars

Excellent and safe for holiday money.

This travel card was recommended to us by friends who had used it and we found it very easy to use. Top up was incredibly simple.
The only downside I found is that any remaining money after our holiday could not be transferred back to my bank account.

July 15, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Lynn,

Thanks so much for your lovely review, it really means a lot to us.

Regarding the remaining money on your card, we’d love the chance to help or answer any questions you may have. You can reach us on 0344 335 0109 or +44 20 79 37 02 80 from abroad lines or by email at info@postoffice.travelmoneycard.co.uk.

Post Office Travel Money Card

Rated 5 out of 5 stars

Brilliant works perfect

Brilliant works perfect

August 5, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Jason,

Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.

Post Office Travel Money Card

Rated 5 out of 5 stars

Great for using abroad & feel safer as…

Great for using abroad & feel safer as you can just put a fixed amount of money in the account, in case it gets lost or stolen

August 8, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Good morning Yvonne,

We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.

Post Office Travel Money Card

Rated 5 out of 5 stars

Easy to use very good purchase for…

Easy to use very good purchase for travel money

August 7, 2026
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Trevor,

We appreciate your positive feedback and that you find the card easy to use and load. It's great to know you're enjoying the Travel Money Card.

Post Office Travel Money Card

Rated 5 out of 5 stars

I was not sure at first if I wanted to take out another card as I felt I had enough cards with my bank but my post office travel card is the way forward for me

I was not sure at first if I wanted to take out a post office travel card as I already had my bank cards. However, my post office in Eltham staffs are really lovely and professional and they introduced me to the card. I used it while away in Central America to purchased goods and to draw money. I love how you can top up in the currency of your choice and how easy to access without fuss and felt just as comfortable using the post office card as I do not bank and I felt it had all the security features like my bank cards. I travel a lot to Central America, Belize, Mexico, Guatemala and other countries.
I have introduced one of my daughters too and she used it in Eastern Europe and loved it.I have also used it in England too. Will recommend to other friends and family. In some ways I prefer it over my bank cards. I purchased a lot and travel a lot, but I do not do reviews nor right them. However, I felt that my post office travel card earned and deserved one. Many Thanks happy 😃

December 21, 2025
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Sandra,

Thanks so much for your fantastic review. We’re thrilled you had a great experience, and we’re so glad to hear topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.

If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.

Post Office Travel Money Card

Rated 5 out of 5 stars

Ease of use..top up,view spending ,app…

Ease of use..top up,view spending ,app etc

July 26, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Chris,

We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.

Post Office Travel Money Card

Rated 5 out of 5 stars

Had no issues using the travel money…

Had no issues using the travel money card. Found it simplistic and easy to use.
Keeps it away form your general accounts, gives you that extra layer of security when in a foreign country.
One card / one app payments and top up as and when you like 👍

July 29, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Dave,

Thanks for sharing your experience. We're glad you found it simple to manage, and that the app is making things easier for you. Feedback like this helps us keep improving and making it even better.

Post Office Travel Money Card

Rated 5 out of 5 stars

Excellent!

Just returned from Portugal and used my PO Travel Money card for the first time. I added it to Google Wallet and it was really simple to use. Any spend on the card updates immediately in the app so you can see your remaining balance quickly. I am really impressed with it and will use it again for my upcoming trip to the UAE - my remaining Euros can be converted to Dirham on the app. Definitely recommend this card.

August 7, 2026
Unprompted review
Post Office Travel Money Card logo

Reply from Post Office Travel Money Card

Dear Donna,

We're happy to hear that your experience went well and that you were able to easily swap your currency after your holiday.

Post Office Travel Money Card

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