PowerToolSpares Reviews 

496
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the accurate product descriptions and extremely helpful online diagrams that make identifying and ordering the correct repair parts exceptionally simple and straightforward. Consumers also note that packages arrive quickly, often well ahead of scheduled dispatch dates, while offering wonderful value for money. However, some customers also noted recurring issues with incorrect items being delivered or experienced significant and frustrating shipping delays on their orders. A few reviewers mentioned exceptionally long wait times when necessary components turned out to be out of stock, leaving buyers waiting several months.

What people talk about most

Product

Consumers find product to be positive, highlighting that the exact items needed to repair their tools arrived... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally prompt... See more

Order

People report positive experiences with order, frequently highlighting swift delivery times, accurate item... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing great satisfaction, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We lost our beloved Papa in February this year, I was given a few of his tools, which he was meticulous about, on the first use of the SDS drill, it popped, smoked and blew the electrics! I had... See more

Rated 5 out of 5 stars

Had exactly what I wanted (and more). Accurately described, great value, easy ordering and swift delivery. I highly recommend, nothing more to say really. Well done!!

Rated 5 out of 5 stars

Great parts breakdown which lead to a simple order, parts turned up very quickly and exactly as ordered. Parts were a direct fit and turned a wonky circular saw in to a fully adjustable one that cut d... See more

Rated 5 out of 5 stars

Honestly thought I’d have to throw my reciprocating saw away but then found PowerToolSpares. They had the items I needed to repair the saw, which were easy to find and delivered quickly. Would defini... See more


Company details

  1. Tool Store

Information provided by various external sources

Spares,Power tools,Black & Decker,DeWalt,Bosch,Elu,Makita,Elektra Beckum,Parts,Sheppach,Carbon Brushes,Lawnmowers,Drive Belts,Mowers,Routers,Planers,Metabo,GW250,DW707,Hitachi,Garden Vacuum,Cordless Drill,Qualcast,Skill,Fein


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

496 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(496)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

I have only just found your fantastic…

I have only just found your fantastic online store, and ordered a couple of spares for one of my Makita tools. what a great selections of parts, excellent diagrams to identify parts and very good prices, delivered 1 day before the expected date..top marks!

October 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor service

Ordered in May.
1 email received to say a delay.
By November still no delivery.
No reply to my next email.
Refund requested and then processed.
No apology from the company.
Poor service.

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommended guys!

We lost our beloved Papa in February this year, I was given a few of his tools, which he was meticulous about, on the first use of the SDS drill, it popped, smoked and blew the electrics!
I had some advice, that it needed a new switch…I then rang Power tool spares, and spoke with Alex…he asked the model number, what had happened, and told me EXACTLY what I needed!
He was SO helpful, and by no means “upselling” to make money on something you don’t need. It was ordered Tuesday, received Thursday, & suffice to say, I got it working with the advice from these guys!
I can’t recommend these guys enough.
Thank you. ☺️

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Easy to find correct part and order it. Part arrived well packaged and on time.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Just what my old router needed.

35 year old Elu router now back to original working condition. Postage costs UK to New Zealand always a "suck it up" experience. That said, both orders I made arrived well packaged in good order.

October 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Wrong part

Wrong part, delivery took forever. Then replacement part, again wrong part. Now they basically stopped replying. No money back. Wasted two months of my life.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Wrong order situation by myself resolved… and then delivered promptly

I ordered what I thought was the right part on a Friday evening. On opening the van first thing Monday morning I had wrote down the drill model number wrong and hence ordered the wrong part. I telephoned on the Monday morning, spoke to someone who located my order promptly, found the correct part I required and changed the order at no extra cost and informed me part would be with me in a couple of days which it was. Will always be using these guys from now on. Very happy with service

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with service.

Item was exactly as described, brand new (and now difficult to find). Delivery was within timescale given by vendor. Price was competitive but postage was quite high for a small item - no fault of vendor but Royal Mail are not cheap for anything these days. Would recommend vendor.

September 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great way to find spares.

Honestly thought I’d have to throw my reciprocating saw away but then found PowerToolSpares. They had the items I needed to repair the saw, which were easy to find and delivered quickly.
Would definitely use them again in the future.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Comprehensive service

Website parts identification was easy to use and part supplied was delivered quickly at a fair price, so all good there too, very happy with everything.

August 4, 2026
Unprompted review

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