Devitt insurance was able to meet my every need for this transition. Premium Credit were then able to put my premium payments into effect. The process was so simple !
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You provide an excellent service to help ensure monthly payments are made so we have the correct cover & assurance. Thank you.
Clicked on the link and everything worked perfectly. Congratulate your IT department please and thanks,Premium Credit for your timely contact.
Efficient and non-time consuming. Details as clear as possible, and accessible. Ample opportunities to consult or question details with Premium Credit. Transparent about services provided and... See more
Company details
Written by the company
Whether it's for personal or business use, insurance is essential for most of us. Since 1988, we have helped millions of businesses and individuals pay for their insurance by spreading the costs over regular instalments, instead of paying the whole premium up front. But that’s not all. We also provide the finance to pay annual costs such as professional fees, membership subscriptions, commercial service charges and school fees. Today, we have over 2.1 million customers using our service and technology to process 24 million Direct Debits and fund advances of £3.6 billion. That's why we're the number one insurance premium finance company in the UK and Ireland. Headquartered in Leatherhead and Dublin we employ over 350 colleagues, including field-based employees providing local coverage across the whole of the UK and Ireland
Contact info
Ermyn House, Ermyn Way, , Leatherhead, KT22 8UX, United Kingdom
- premiumcredit.com
4.5
Excellent
118K reviews
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Just soEasy
July 15, 2026
Great fast efficient friendly service…
Great fast efficient friendly service allways available to assist and quick friendly service
July 15, 2026
thank you for the great work
July 15, 2026
Quite painless and easy
July 15, 2026
Efficient and prompt
July 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
So difficult to navigate your system to…
So difficult to navigate your system to upload documents, would be so much easier and more convenient to attach with email!
July 12, 2026
Reply from Premium Credit
Good morning, we are very sorry to hear of your disappointment with our systems. Your feedback shall be shared with our technical teams to drive change and improvement. Our dedicated team can be contacted by Tel: 0344 7369820, however we are currently experiencing high call volumes. Alternatively, please contact us via our online portal https://www.premiumcredit.com/faq/frequently-asked-questions Kind regards.
Very happy customer 😀
I have moved house recently and took out home insurance with Premium Credit for building and contents. I was with them at my previous address and found them to be excellent on price. The app is easy to navigate and customer service is also excellent, would definitely recommend them .
July 3, 2026
Adrian Cowgill Everything taken care of with…
Everything taken care of with efficiency and courtesy
July 15, 2026
Zak at Premium Credit
Zak at Premium Credit helped me through the signing process. He was friendly and gave clear instructions.
July 15, 2026
Shady
Shady. I was a victim of hit and run and my car was written off Oct 2025. This company continued (they are not the breakdown cover company) to take direct debit for a car I no longer owned. They also added on an extra £10 each time the dd did not go through on time. I wasn’t even aware of who they are until I got an email from them regarding my travel insurance which I purchased from Staysure. They charged me £25 on top of the monthly cost because the dd did not go through on time. They also auto renewed the breakdown cover. Sigh. We shouldn’t have to protect ourselves against this.They ensure they are within their rights legally but show no humanity or understanding when things go wrong. Good customer service is offering courtesy during such times. Double check everything when paying monthly for any type of cover. I have now cancelled the breakdown and travel insurance. Silly me for trusting people to do the right thing.
July 15, 2026
Unprompted review
Reply from Premium Credit
Good Morning, we are sorry to hear that you are unhappy and would like to apologise that you have not received the high level of service we aim to deliver. Should you wish to raise your concerns further please contact us via telephone on 0344 7369820 or our online portal https://www.premiumcredit.com/faq/frequently-asked-questions so we can fully investigate and assist you further. Kind regards.
Howden Brokers good 👍
Howden Brokers good 👍
Your digital sign-form isn't!
No option to 👀 password as I type + once completed the system started over - plain English would help eg
Thank you for signing all is now complete!
July 15, 2026
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