Shockingly bad. Slow. Hard to log in. Going round in roundabouts. Too many prompts to change password and then you’re met with ‘access denied’. Such a backwards website. Looks like it’s from the 90s.... See more
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See what reviewers are saying
Had my appointment booked to become an Italian Citizen on the 29/11/2022, by marriage. Excellent communication from the department of Cittadinanza all the way through. Guiding me onto the next stage,... See more
I highly recommend Prenota Online. I spent several frustrating months trying to get an appointment so I looked on the net and came across this company and read their Trustpilot reviews. It seemed too... See more
Trying to book an appointment with the prenot@mi system is an absolute joke. There are never any appointments available for citizenship by descent. All you get told is that you must try each day at... See more
Company details
Written by the company
The most trusted company for booking appointments at the Italian Consulate
Contact info
United Kingdom
- info@prenotaexpert.com
- prenotaexpert.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were very efficient!
Amazing
Amazing! I have been trying for months. They sent an email that it would take them 2 to 4 weeks to get an appointment but we got one 2 days later. Not sure how they did it but thank you!
amazing genuine service
I tried for 18 months twice a week to get an appointment myself. I enquired about this service and was explained why they have success and that I could have a refund if I managed to get the appointment myself.
I paid my money and within a week I had an appointment for 3 months later. Worth every penny to get this sorted. I am so impressed and wish I had done it sooner.
Thank you for getting me an…
Thank you for getting me an appointment! I had been trying for almost a year using the prenota site with no luck
I've had a good experience with this…
I've had a good experience with this service. Highly recommend.
A good reliable service
Very happy with the service provided , highly recommended.
After a long struggle to book an appointment.
Efficient honest service
Efficient honeest service saving time and stress, and possibly the only way to get an appointment
I struggled for more than 18 months to…
I struggled for more than 18 months to book an appointment and with the help of this company I managed to get one!!
SO happy with the service provided , highly recommended
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