This is the second time we've used Prepaidsims in Japan. Our phones are not compatible with eSims so we use a physical sim card. They are excellent value and started working as soon as we switched our... See more
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PrepaidSIMs provides the best international eSIMs & SIM Cards for Aussie travellers. Trusted by 150,000+ customers. With coverage in over 150 countries across nearly every continent, from Europe to Asia and the Americas, we're here to help you avoid roaming fees and connect like a local on your adventures abroad!
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Australia
- prepaidsims.com.au
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Travel sim hiccup
We are travelling in Europe, both with multiple 30-day travel sims we swap out as required. At the change over date, month 3, my wifes new sim would not connect. Anna, with Alvins support, maintained a prolonged email conversation with us, despite the time difference, to get her up and running. She can once again head off exploring without fear of getting lost.
Thanks again.
Prepaid SIMS wins again
this is the second consecutive SIM offer used. The offer was the best value I found (again).
It followed from an eSIM with the same terms of use ( 30 Days UK based) and it would have been useful to have been able to extend the first one and not change phone numbers, but the process was simple and effective
Highly recommended.
These SIMs are fantastic
These SIMs are fantastic. We’ve used them on several overseas trips and would highly recommend them. The customer service is excellent, with fast response times and helpful support whenever needed.
When the SIMs were installed
When the SIMs were installed, after finally arriving at the travel country, my connection to internet was nearly instant, thanks prepaidsims!!
Great eSIM .. No issue as all
Very simple process and worked very well during our time in Turkey and Greece
Lovely customer service
The customer service was phenomenal, the service member Anna and Alvin were super efficient in responding to my concerns, and the response was very helpful in fixing my issue.
Simple to set up and appears to work…
Simple to set up and appears to work well
It really works unlike some others
Wasn't expecting the results.
No need to Panick!
Fantastic product & service. I panicked when I realised that my phone was not ESim compatible. 2 days to go when I ordered my sim expecting it not to arrive in time. It did! Simply fitted on arrival to China, restarted phone and had no issues for the whole trip.
Top Notch.
Everything to do with Prepaidsims has been great. I did have a minor issue in the beginning, so reached out for assistance. Alvin responded rapidly, and helped me sort out an error in my configuration VERY quickly and easily.
Absolutely recommend.
First Time e-Sim user
I've never used an e-Sim before, and was definitely nervous about it.
The emails that came through after purchasing were clear about what to do to activate it etc., which was my main worry (besides the obvious one of being scammed).
I visited three countries in Europe (from Australia) and didn't notice any drop out of coverage etc.
I have no hesitation about getting another e-Sim through PrepaidSims for my next overseas holiday!
Great help and CS Support from Alvin
Alvin was/is great to deal with. Had good troubleshooting options/instructions. Helped resolve my issue with an eSIM in Sth Korea.
Thanks for your help Alvin.
Great Coverage
Haven't had any issues at all. Works like I was at home accessing my usual data. I always use these guys when I travel & would highly recommend the esim packages.
Avin was very helping with my situation…
Avin was very helping with my situation and resolved my problem without any hesitation.
Easy to deal with.
Thankyou.
5-star service
Had some troubles with my phone downloading an eSIM. Sent an email to customers support.
Anna was great! Helped me to solve my problems with prompt replies and actions.
Really appreciate her professionalism.
I will continue using Prepaidsims.
Worked well wherever we were in Japan.
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