PRIMA Shop Reviews 

250
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Took a while to arrive, much longer than advertised. The leaflet and instructions bear no comparison to the advertising. The magic fat burning, no diet required sales pitch is total nonsensense, th... See more

Rated 1 out of 5 stars

Absolute con! Please avoid all all costs! After trying a packet, absolutely nothing happened I didn’t gain weight nor did I loose any. After complaining I then returned what I purchased (tracked Royal... See more

Company replied

Rated 1 out of 5 stars

Bought one month supply thinking if working will buy more as if endorsed by dragons den must bring good. Disappointed so far not lost anything despite being on lots of fruits veg and salad! Complete... See more

Company replied

Rated 1 out of 5 stars

Totally dishonest scammers. Fraudulent advertising claiming that Dawn French used them. Pretending that they have funding from Dragon’s Den. Don’t waste your money, totally useless product. Shocking c... See more

1.3

Bad

TrustScore 1.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(250)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely Rubbish

Absolutely Rubbish. I mean these are just plain old scam merchants and I really think BBC Panorama should do a piece on them.
I do weights and every 8 weeks stop and do light cardio for 10 days. I thought I’d try these to see (even though I knew) how much weight I could drop. Let’s just say I loss no weight after 9 days, and nothing like the numbers they give you on their website.
JUST LEAVE WELL ALONE, as they don’t work and the people in their promo stuff are either talking drivel.
I sent mine back at a horrid cost (posted to Netherlands) but did get refunded back the full amount via Klarna as I was never going to pay for the whole 3 months by debit card.

October 1, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Simon,

Thank you for your message.

We regret that we did not meet your expectations.
If there are any open issues please contact us directly at:
mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 5 out of 5 stars

Fast delivery and great customer…

Fast delivery and great customer service.

October 24, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Thanks for your comment!

If you have any questions please contact us directly at:
mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Prima is a scam

Prima is a scam. This product doesn't work whatsoever. it does not affect hunger suppression. Ingredients in this product do nothing, better effects you will get when you will go everyday on 40 min walk. Seriously £60 for this is a horrendous amount of money. Fake, fake, fake. Please give me back my cash Prima!

October 17, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Taka Trishia,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Prima useless

Want a negative star on these.
Waste of money.
Emailed them for a refund. Email was never acknowledged.
I tried these, took them religiously while on a calorie controlled healthy eating as I had plateaued, already losing 16lb weight at that point, I thought these would kick start my metabolism and boost my progress. I actually gained weight. Do not waste your money here. Not sure of date or where I ordered from. Was online ad on Facebook. At least a year ago.

November 26, 2021
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Jackie Nimmock,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

An absolute waste of money

An absolute waste of money. 14 day money back guarantee includes the 10 days it took to be delivered. Have taken as recommended and cut down on carbs, fats etc. Actually put on 1kg from the starting weight of taking the tablets.
Wish I had read trust pilot reviews instead of being taken in by false advertising.

October 21, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Ron,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

These are a complete fake

These are a complete fake. The site and dragons den (allegedly) say they are miracle fat burners. The only Lbs they burn are currency (£) absolutely no effect what so ever. You are better off joining the New You Plan and losing weight that way, at least you'll see results.
Complete fraud, save your money!

October 20, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Eveline Felipes,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Do not waster your money!!!

Firstly, my delivery took 10 days. The product does not work for me and its been a costly mistake. I would NOT recommend to anyone. After reading some content and reviews i was very excited to start taking these capsules, but have been very disappopinted. A scam to say the least and the statement about getting money back apprently is only within the first 14 days of ordering and 10 days was the delivery part. USELESS WASTE OF TIME.

October 18, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Heather,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Terrible product

Terrible product, terrible customer service, huge scam, does not work and customer services are not interested, do not waste your money on this product.

October 13, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Mark Pearson,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

I bought the product tried it for 8…

I bought the product tried it fir 8 weeks no difference at all.not even half a pound definitely did not work for me .An honest reviwer.

September 30, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Kim Sherriffa,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

SCAM! DO NOT BUY!! WASTE OF MONEY!

If I could give zero stars I would.
Been taking the supplement for 60 days with absolute no effect on my weight, not lost a pound despite following a good diet and exercising.

The leaflet and instructions bear no comparison to the advertising. The magic fat burning, no diet required sales pitch is total nonsense.

I contacted the company and they have no interest what so ever in its customers. I asked for my money back but they wont refund any money back to me. Their website offers a money back guarantee ! 
Complete waste of money.

Avoid buying Prima, complete waste of money ! They do not work.

October 7, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Kumar,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

I have just received Prima capsules…

I have just received Prima capsules having read the reviews how do I email the company to get my money back please help.

October 6, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello zinoida earnshaw,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Avoid buying Prima

Avoid buying Prima, complete waste of money ! They do not work. I Bought Prima after reading their website. But they made absolutely no difference to me as an appetite suppressant or weight loss.
I contacted the company and they have no interest what so ever in its customers. I asked for my money back but they wont refund any money back to me. Their website offers a money back guarantee !
Complete waste of money.

September 4, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Christine Parker,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 5 out of 5 stars

Good customer service…

I ordered 2 packs of these yesterday and then after reading these reviews, in a panic I e-mailed the company to say I had changed my mind and wanted to cancel the order. Within an hour I had a reply back informing ordered had been cancelled and card refunded. Looking at some of these reviews I think it depends on what site ordered from.

October 3, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello customer,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Bought 2 pks cause was only 20 euro in…

Bought 2 pks cause was only 20 euro in difference for second pk I'm on it 2 weeks and not an ounce gone I emailed them to tell em I wanted a refund I got a reply saying I'd have to pay for the return of it this company is a joke I said I only bought it cause dragons den backed ye she said they never mentioned dragons den backed em and cant be responsible for 3rd parties on the Internet . I said why don't you shut this lie down then or put up on yer website not backed by dragons den I said I'll tell you why ye are making a fortune out of this and ye won't shut down the rumour bout dragons den still waiting for another reply . I am middle age woman who going through cancer so evey time I look in mirror I hate myself so I thought this would be a quick fix I was so wrong it's a holy disgrace how this company fleece people I should have read up on trust pilot before I purchased this please don't be fooled it's a scam

September 16, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Mrs Jenny Fitzgerald,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Absolute scam

Absolute scam, paid a fortune with a 90 day money back guarantee.
I have sent emails and had no reply, who do I contact ?
I’ve used this product for 1 month and not lost a pound despite following a good diet and excercising.

October 3, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Diane Jill Hickmott,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Absolute rip off

I placed my order with the genuine Prima website in Germany, not via Amazon or other companies advertising fake products.
I only wish I had researched the ingredients before parting with almost £80 for 2 packs of these capsules. Following extensive research I found that the Prima active ingredients are around 1/20th of the actual ingredients required for any fat burning or possible weight loss to happen.
Check this out for yourself before ordering.
Prima's daily dosage is: Actual amount required
L-Carnatin. 100mg. 500-2000mg daily
L-Arginin. 100mg. 500-1000mg. ""
Garcinia Cambodia /.
HCA. 50mg. 1500mg. daily
It is also recommended that regular exercise and healthy diet is combined with the correct amounts of the active ingredients whereas Prima suggested that you don't need to exercise or change your diet, just take one capsule per day for amazing results!!!
All of the active ingredients are available in the higher doses required from various health food shops and online retailers. I definitely won't be buying the Prima product ever again. I have written to them with my findings and asked for a full refund but I can't imagine I will receive one. This company should be stopped from making inaccurate claims regarding the dosage required to see results as their recommended dosage is totally insufficient to produce any results.
I hope this review will help you make an informed decision. I only wish I had read one like it before buying my Prima capsules.
Just another gullible idiot!!!!

October 2, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Lyn,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 2 out of 5 stars

Waste of money..avoid at all costs

Update:
The company returned my money in full after I contacted them again following their reply to this review. That's why I added a star to my experience.

Waste of money... a scam for sure. I am very frustrated that I fell for such a scam..tbf I saw a review written by a well known diet blogger in a reputable newspaper ... strange days !
So they claim that you can get a full refund in case of unsatisfactory results but when I asked for a refund (in 30 days- the limit listed before on their website and on all other health and diet webpages), they said this is not possible as refund can be obtained within 14 days (for damage and for unopened and for unopened packs but not for unsatisfactory results as "results change between one person and another" ... avoid at all costs.. I wish I saw trustpilot before I purchased prima product but trustpilot reviews just appeared in my search now ..

October 2, 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Nassim El Achi,

Thank you for your message.

We regret that we did not meet your expectations.

We would be happy to assist you with your complaint.

Please contact us directly at:

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Complete conn.

Took a while to arrive, much longer than advertised. The leaflet and instructions bear no comparison to the advertising. The magic fat burning, no diet required sales pitch is total nonsensense, the dragons den were either conned the same as the people who bought it or just saw the chance of making money from it. Took the capsules as directed and no weight loss whatsoever. No appetite suppression either. Total rip off DONT buy.

September 29, 2022
Unprompted review
Rated 1 out of 5 stars

Been conned

Had one packet of 30 tablets taken 21 tablets haven't even lost a pound...like a idiot I ordered some more then I read reviews, gutted not received the other oakets, which is over two weeks ago..most probably won't get my money back, as its over the two weeks.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

More wasted money.

I have been taking these pills for 9 days so far and all I can say is that for me,,,, they are not working. I have not lost any weight. I have not noticed my appetite reducing. They may be an appetite suppressant, but not on me. Basically I've wasted more money on a product that doesn't work. I'd ask for a refund but wouldn't hold my breath coz these places always have a "get out clause" .

September 28, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look