While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My bed after only 1 year is falling apart. The nails were all sticking out until the velvet brake and the holes are getting bigger and bigger. I emailed and never received a reply regarding it.

Rated 1 out of 5 stars

I placed an order over a month ago and was told delivery takes 5 working days. I have contacted them on multiple occasions (via email) and have been ignored every time. I have tried the online ch... See more

Company replied

Rated 1 out of 5 stars

My son brought my granddaughter a bed of here and within a couple of days the bed was broken! It has nails sticking out ive been trying to get a refund but they are refusing! They sent a man to repair... See more

Rated 1 out of 5 stars

Ordered through market place in Facebook- told them i needed a gas lift bed , it arrived, but 1 man doing the delivery- me being 5”1- had to help him as bed was heavy - paid cash and off he went... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

ComfortSleep offers high sleeping and wellbeing products.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

C9 pack

I have used C9 before and it’s a great way to rejuvenate the system. I always feel great after managing to get through the first 2 days. Try it for yourself.

October 18, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very happy

Ok. I will give James his due. First time I tried to order there was a delay with next day delivery due to damaged box. Which meant because I move hotels with work...,I couldnt get my delivery. He fully refunded me straight away and gave me a voucher for free next day delivery to use if I ordered again. Which I did. Packaged arrived promptly and when it was supposed to. Excellent.
I've used this detox before several years ago. So I knew what to expect...I did notice a few small changes (I guess they have tweaked the brand slightly since a few years ago). Helpful and good changes though.
This detox is INTENSE but a great way to give you're body a reset. Even if you are not going to live an evergreen healthy lifestyle after. It's just good to get a refresh out of an unhealthy eating rut. Im half way through now and the tough bit is out the way. Staring to feel great again, brilliant stuff is this. Thanks James for fixing previous error with great customer service

October 14, 2017
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service. Kept me informed throughout from order to delivery. Would use again.

October 13, 2017
Unprompted review
Advertisement
Advertisement
Rated 3 out of 5 stars

It just took far too long to arrive

It just took far too long to arrive. Great product but slow delivery. Had almost changed my mind by the time it got here.

October 6, 2017
Unprompted review
ComfortSleep logo

Reply from ComfortSleep

Thank you for your feedback.

We are sorry to hear you didn't enjoy our free delivery and sincere apologies for the inconvenience caused. Please contact us next time for a free upgrade to premium next day delivery.

Advertisement
Rated 5 out of 5 stars

Great service

Great service there was a mix up with my PayPal address but that was sorted easily and delivery re arranged for the next day.

September 21, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look