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See what reviewers are saying

Rated 5 out of 5 stars

I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... See more

Company replied

Rated 3 out of 5 stars

Switched over from VistaPrint recently as I was having ongoing quality issues with our business cards. We're ordering a couple thousands business cards per month. Pricing was competitive, they seeme... See more

Rated 5 out of 5 stars

The process of getting our trading cards done through you is an easy as well as enjoyable process. The site nav is accessible and not confusing. The process of uploading artwork and reviewing the artw... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with the assistance I received from Matthew in making sure my trading cards turned out perfectly. He was incredibly patient, even when we exchanged multiple emails where he ha... See more

Company replied

Company details

  1. Prints and Signs Store
  2. Art Supply Store
  3. Business to Business Service
  4. Custom Label Printer
  5. Graphic Designer

Written by the company

We specialize in print, design, technology, and outstanding US-based customer service. Primoprint was founded with one goal, to make the print-buying experience better. We strive to simplify the ordering process for our customers, improve the production workflow, and provide our team with the tools they need to ensure customer satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Pleasantly surprised!

User friendly website. Reasonable prices. Excellent quality products. We will definitely order more from here & we love supporting locally owned businesses.

November 8, 2024
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Reply from Primoprint

We appreciate the time you took to leave a review. We look forward to working with you again soon.

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Rated 5 out of 5 stars

Great job

As usual, great job!

October 26, 2024
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Reply from Primoprint

We appreciate your kind words and are happy to hear you have had a positive ongoing experience with Primoprint.

Rated 5 out of 5 stars

Primoprint is my goto for all things…

Primoprint is my goto for all things baseball cards. Easy to use once you get the hang of what templates they need you to use. Fast and professional. If you have issues, they are a phone call or chat away. Very satisfied repeat customer.

October 24, 2024
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Reply from Primoprint

Thank you, Ceasar! We appreciate you choosing Primoprint as your preferred trading card vendor.

Rated 4 out of 5 stars

Good Quality

They are very nice cards, and the color is within the margins. It's more purple than we would prefer, but still VERY nice quality.

October 24, 2024
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Reply from Primoprint

Thank you for your feedback. Depending on the color builds used, blue can veer into the land of "Blurple. "You can learn more about it on our blog by searching "Excuse Me… Did You Say “Blurple.”

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Rated 5 out of 5 stars

Excellent quality

Excellent quality and online order processing. We had a color issue on a business card and it was reprinted twice, no cost, to get it right. Business cards are consistently high quality.

October 10, 2024
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Reply from Primoprint

We appreciate your kind words and are thrilled to hear about your positive experience with our products and services. We strive to provide the highest quality products and exceptional customer service. We look forward to working with you again soon.

Rated 5 out of 5 stars

Hail Thee Matthew

I was really impressed with the assistance I received from Matthew in making sure my trading cards turned out perfectly. He was incredibly patient, even when we exchanged multiple emails where he had to explain the same thing more than once. A BIG PLUS!

The output was amazing, thank you!

October 9, 2024
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Reply from Primoprint

Matthew is awesome! He always goes above and beyond to ensure our print projects are great and to help our customers understand files. We appreciate your kind words about Matthew and will surely share them.

Rated 5 out of 5 stars

You were fast and the quality was…

You were fast and the quality was great! I will order more cards from Primo in the future!

October 4, 2024
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Reply from Primoprint

We appreciate your kind words and are thrilled to hear that you were happy with the speed and quality of your order. We look forward to serving you again in the future.

Rated 5 out of 5 stars

The service is OUTSTANDING!

The service is OUTSTANDING!! Truly -- it's evident you guys care, and that means a ton when you're outsourcing. To me :)

October 3, 2024
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Reply from Primoprint

We're so glad to hear you had such a positive experience! It means a lot to us that you felt our commitment to providing excellent service.

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Rated 5 out of 5 stars

I had an issue with the design file and…

I had an issue with the design file and Domie walked me though everything. She was so great, five stars.

September 19, 2024
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Reply from Primoprint

We appreciate you taking the time to share your feedback. We're glad Domie was able to assist you and provide such a helpful experience.

Rated 4 out of 5 stars

Efficiency, quality, and simplicity

Complete transparency of the entire process. Easy to track and know when to expect your order to arrive.
The business cards were exactly as described and we were very happy with them.

September 20, 2024
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Reply from Primoprint

We appreciate your kind words and are delighted to hear that you were pleased with the business cards and the overall experience. We strive to provide clear communication and transparency throughout the process, ensuring our customers have a positive and informed experience.

Rated 5 out of 5 stars

I had a wonderful experience with Primoprint

I had a wonderful experience with Primoprint and will definitely work with them again in the future! Their customer service chat was incredibly helpful, providing quick and clear answers to all my questions. This was especially crucial since I was working with a tight deadline, and they ensured everything stayed on track. The entire process was smooth, and the quality of the final product met my expectations.

September 12, 2024
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Reply from Primoprint

We're so glad to hear about your positive experience! It's wonderful to know that our customer service team was able to provide the support you needed to meet your deadline. We're proud to offer high-quality products and strive to make the entire process as smooth as possible. We appreciate your kind words and look forward to working with you again in the future.

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Rated 2 out of 5 stars

Subbing out the art work

It was obvious once we started with the art work that it was getting subbed out to someone out of the country that wasn't comfortable with English. We had numerous re-do s because they weren't understanding us.

September 13, 2024
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Reply from Primoprint

We appreciate your feedback. Please know that our entire staff are English speakers who live in the USA. Upon reviewing the email thread with our Design Team, it seemed to be standard back-and-forth that is common and normal when working with a client on a design. I am sorry you felt the process was not up to your standards, but we do not sub out artwork to anyone and employ a full-time in-house design team.

Rated 5 out of 5 stars

Highly Recommend

Great Customer Service and great final product!

September 12, 2024
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Reply from Primoprint

We're so glad to hear you had a positive experience with our customer service and the final product! Your feedback means a lot to us.

Rated 5 out of 5 stars

Solid and consistent.

I have used Primoprint extensively, and can always count on a great product, delivered quickly, and at a good price!

September 11, 2024
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Reply from Primoprint

We appreciate your kind words and are thrilled to hear you've had such positive experiences with our products and services. Thank you for your continued support.

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Rated 5 out of 5 stars

Outstanding assistance & delivery!

Contacted you to duplicate a previously designed business card purchased from your business by a previous employee under another business's name (but were for our business) who originally designed these for us but left us with no template or record & without us having much information to jump off of & you were able to create an exact replica match for a new employee for Wolf Group. Everyone was super helpful & delivered what I thought might not be possible so we're extremely grateful for the assistance & expertise we were provided with. Our rebranded business cards are beautiful!

September 6, 2024
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Reply from Primoprint

Thank you for your kind words!

Rated 5 out of 5 stars

Excellent product; upload portal could be better

As always, excellent product delivered on time. I DO wish something could be done about the inability to change the print quantity after files are uploaded and in the cart (or at ANY point in the process besides on the very first page where you set the overall specs) It's super frustrating to have to scrap EVERYTHING you've chosen/uploaded/approved just because you needed 1000 cards rather than 500. :(

September 5, 2024
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Reply from Primoprint

We appreciate your kind words about our product and timely delivery. We understand your frustration with the current print quantity limitations. We're always looking for ways to improve our service and will take your feedback into consideration as we develop future features.

Rated 5 out of 5 stars

Top Notch

I had a great experience working with Brent. He was attentive and great with my little changes and I couldn't be more happy with how he brought my vision to life.

September 9, 2024
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Reply from Primoprint

We're so happy to hear you had a positive experience working with Brent. We strive to provide excellent service and it's wonderful to know that Brent was able to help you bring your vision to life.

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