Primoregistrations Reviews 

392
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Order process was quick easy and simple also phoned up as thought id made a mistake quick answering the phone and dealt with the query straight away. However got an email on the 29th november to say... See more

Rated 1 out of 5 stars

Ordered a plate 5 weeks ago, Primo advise max 1-15 days for transfer. DVLA seemingly on strike during this time (not been notified about this at ANY point) Called to query delay, got a condescending... See more

Company replied

Rated 5 out of 5 stars

I was looking for number plates for the Wifeys birthday present 🎁 & found the 1 we where looking for .ordered the plates very easy process & was very straightforward the number plates where delivered... See more

Company replied

Rated 5 out of 5 stars

I have dealt with Primoregistrations for a number of years now, and I realized I've never left a review because the process has always been pretty easy and straight forwards to deal with Primo, even... See more

Company replied

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3.3

Average

TrustScore 3.5 out of 5

392 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(392)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend quick and simple…

Highly recommend quick and simple process and priced better than others. I was kept up to date start to finish. The new plates arrived quickly and they delt with dvla for a small fee, all I had to do was call my insurance once I received confirmation email. They made things so simple which was great for us technophobics.

April 10, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

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Rated 5 out of 5 stars

**OUTSTANDING**FIRST CLASS**EASY TO DO*&

I used PRIMO as had a bad experience with the bigger companies. I opted for the transfer package, the thing with this is you can pick any date you want (or so I thought). I was called immediately after picking same day transfer, the guy explained why that wasn't possible. He explained that was why the date auto selected and generated 14 days in the future. Even with my misunderstanding and the promise of a 14 day minimum transfer time, on the 5th working day I received an email saying 'transfer complete'!. 10 out of 10. Easy to do, no posting loads of documents either. Will use again. Thanks Team 😃

March 20, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

Rated 5 out of 5 stars

C33 FOX

Very good service sold my plate when others couldn't thanks all at primo registrations top job 👍🦊

March 20, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you sell your registration!

Rated 5 out of 5 stars

Cherished Number Sale

First class service from start to finish on selling my cherished number.Melanie kept me updated on the progress of the sale and was very professional and a pleasure to deal with.Highly recommended

March 20, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you sell your registration!

Rated 5 out of 5 stars

Very good service

Very good service, clear information, good communication until the end of the process , high quality product and I will buy it again and I recommend family and family

February 26, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

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Rated 5 out of 5 stars

Absolutely 'BRILLIANT!'

Absolutely 'BRILLIANT!' service from Primoregistrations.

Ordered on a Sunday and on the Thursday I had an email confirming I could fit the plates on my car.

The plates arrived within 48hrs and all through the process I was kept constantly informed by text and email of the progress.

For a little extra (£19.99) they took care of getting a new V5, getting M.O.T. sorted and even my road tax changed over.
Saved me so much hassle.

Well done guys keep up the good work 👍

February 19, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

Rated 5 out of 5 stars

Very easy to buy a new plate, simple process with no hassle.

I used Primo Registrations to buy a new plate for my car. It was a very straight forward and easy process from start to finish. I included the full service where Primo did all of the 'paperwork' on my behalf and all I had to do was upload a couple of documents direct to them, which was well explained on the paperwork sent with the plates I ordered. In no time at all I was infomed that I could fit the plates to my car and very smart they look. No hesitation in recommending.

February 3, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

Rated 5 out of 5 stars

Great service

Great service, simple purchase and completed transfer manually I would recommend Primo Registrations

January 5, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

Rated 1 out of 5 stars

Awful company and awful staff communication

Awful company I bought a number plate had the conformation of the plate sent of all my details a week later the money was transferred back into my account without any explanation no phone call no email no nothing not knowing this I had already orders the actual plates from a different company which im not able to get my money back I phone the reg company asking what happened they said the never had the reg available yet the took the money out of my account and i had conformation the staff where really rude and disrespectful on the phone it was awful customer service they said it wasn’t their problem as I had the money back for the reg they were very patronising plz avoid this company at all costs they don’t actually have the registrations to give you

January 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Private reg sold!

Highly recommend Primo Reg. So simple and easy. My private reg is going elsewhere. So happy.

January 8, 2023
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

Rated 1 out of 5 stars

I would rather have paid a few extra…

I would rather have paid a few extra pounds and gone else where. The customer services are rude and patronising. Will certainly be going elsewhere for my other childrens plates. I have been recommended plates4less by a number of people only wish I’d asked around sooner.
Charlie was extremely smug and unhelpful.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service delighted with our new number plate, thank you :-)

December 29, 2022
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

Rated 5 out of 5 stars

Simple process and professional…

Simple process and professional service. Money by bank transfer.

December 13, 2022
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review. It was a pleasure helping you with your registration!

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Rated 4 out of 5 stars

Overall a good service

Order process was quick easy and simple also phoned up as thought id made a mistake quick answering the phone and dealt with the query straight away. However got an email on the 29th november to say plates had been despatched but still havnt recieved them 2 weeks later also havnt recieved the certificate after an email a week ago stating it has been despatched. Hopefully its down to royal mail.
Hoping for them to arrive before christmas

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Thanks for your help. Took 8 days from start to finish, including a weekend and these stupid Royal Mail strikes. Very happy with my plate and great communication throughout, regards.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Fab Customer Service

Fab Customer Service, speedy delivery, value for money & got exactly what I wanted. Kept well informed of my order progress.

Overall a fantastic service.

November 20, 2022
Unprompted review
Rated 5 out of 5 stars

what a great experience

the feedback from other customers was spot on.. I didn't actually speak to anyone, as all info was clear and precise , what a great service

November 23, 2022
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review.
It was a pleasure assisting you!

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Rated 5 out of 5 stars

Great service

Fantastic service , took 5 days from start to finish and over a weekend too, and received a progress email everyday .
The best prices out there with easy to follow ordering guides
Am one very happy customer and couldn't recommend highly enough
Thanks so much

November 18, 2022
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review.
It was a pleasure assisting you!

Rated 5 out of 5 stars

Great and reliable

Great and reliable. I ordered my plate number within three days and I get it delivered.👍

November 16, 2022
Unprompted review
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Reply from Primoregistrations

Thank you for taking the time to leave us a review.
It was a pleasure assisting you!

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