Printpigeon Reviews 33

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Three times it has taken several days to a week to deliver a 1st class letter. It is expensive and has no data protection. I feel extremely stupid for using this company 3 times. Never again.

Company replied

Rated 5 out of 5 stars

Placed an order and we had a query and it was answered very professionally and promptly (within minutes). You do pay a slight premium but having PP doing it for you means you aren’t stuck with boxes o... See more

Company replied

Rated 5 out of 5 stars

As someone with limited mobility, I’ve often found myself staring down the barrel of a Royal Mail queue like it’s a military operation. Enter PrintPigeon—a genuine lifesaver. I can now send importan... See more

Company replied

Rated 5 out of 5 stars

I am genuinely thrilled with my experience using PrintPigeon.co.uk! Everything was impressively simple, quick, and stress-free. My order was processed incredibly fast – printed, packed, and shipped... See more

Company details

  1. Post Office
  2. Digital Printing Service

Written by the company

PrintPigeon is revolutionizing the way people send physical mail in the digital age. We believe that sending letters, documents, and special correspondence should be as easy as sending an email, while maintaining the personal touch that only physical mail can provide.


Contact info

4.1

Great

TrustScore 4 out of 5

33 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Three times it has taken several days…

Three times it has taken several days to a week to deliver a 1st class letter. It is expensive and has no data protection. I feel extremely stupid for using this company 3 times. Never again.

March 18, 2026
Unprompted review
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Reply from Printpigeon

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience.

Delivery times can occasionally vary depending on Royal Mail, especially with 1st Class services, but we completely understand how frustrating delays can be.

Regarding data protection, we take this extremely seriously and all documents are handled securely throughout the process.

We’d really like to look into this further and make things right for you. Please contact us directly with your order details so we can investigate and assist you properly.

Kind regards,
PrintPigeon Team

Rated 5 out of 5 stars

Excellent service

Excellent service! They delivered my documents in just a few days. Very happy

November 2, 2025
Unprompted review
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Reply from Printpigeon

Hi Jim,

Thank you so much for your kind feedback, we really appreciate it!

We’re glad to hear your documents arrived quickly and that you had a smooth experience with PrintPigeon.

If you ever need to send letters again, we’ll be here to help.

Kind regards,
PrintPigeon Team

Rated 1 out of 5 stars

PROCEED WITH CAUTION

I wanted to use PrintPigeon, as I would like to use a service like this to send documents but after doing due diligence I decided not to proceed.

The service involves uploading letters containing personal and potentially sensitive information, so I contacted the company directly on 27 October 2025 with reasonable questions about data protection, including ICO registration, data retention, and security measures. I did not receive any acknowledgement or response.

I was also unable to find PrintPigeon Ltd listed on the ICO Register of fee payers at the time of writing, despite the site continuing to invite users to upload personal correspondence.

Separately, the website makes prominent claims such as “Trusted by 50,000+ customers”, now changed to “10,000" and “4.9/5 (2,847 reviews)”, which I found confusing given the company’s recent incorporation and the small number of publicly verifiable reviews. I raised this with the Advertising Standards Authority, who confirmed they had provided guidance to the advertiser.

This may be resolved in future, but until there is clearer transparency and communication, I would personally be cautious about using the service for sensitive information.

December 13, 2025
Unprompted review
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Reply from Printpigeon

Hi Jonathan,

Thank you for taking the time to share your feedback.

We take data protection and security extremely seriously and are continuously improving our processes to ensure all customer information is handled securely and in line with UK regulations. We appreciate you raising these concerns.

We apologise if you did not receive a response to your enquiry at the time — this is not the level of service we aim to provide. We are currently improving our support systems to ensure all queries are handled promptly.

Regarding the information on our website, we are actively reviewing and updating content to ensure full clarity and transparency for all users.

If you would like to discuss this further, please feel free to contact us directly and we will be happy to assist.

Kind regards,
PrintPigeon Team

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Rated 1 out of 5 stars

Terrible

Terrible. Paid £6.55 for tracked delivery.

Letter never arrived. Tracking ( which I had to beg for as there wouldn’t provide me ) never updated. Scam of a company and customer service is boarding on the line of just pure rudeness. Do not use.

October 2, 2025
Unprompted review
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Reply from Printpigeon

Hi,

First of all if we were a scam, you wouldn't have received a refund.

Your order is "stuck" with the Post Office, as you can see from the tracking details we have provided you - but that's not our fault - it's with Royal Mail. We suggested to you a free re-send or a refund, you kindly accepted the refund.

What would be a better way to handle your issue in your opinion?

Rated 5 out of 5 stars

The service support is definitely 5 star

The service support is definitely 5 star out of 5. Not just about saving time , it is also very reliable service and confidential to use. I have been using the 2nd time and def. will use again. Thanks a lot for all the support and effort you guys putting in , I really appreciate.

July 26, 2025
Unprompted review
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Reply from Printpigeon

Thank you very much for the kind words! It's an honor and blessing to have customers like you!

Rated 5 out of 5 stars

I’m really impressed with Print Pigeon

I’m really impressed with Print Pigeon. Not only was the service quick and easy to use, but someone from the team personally went to post my letter after the daily cut-off time, just to make sure it would be received on time. You don’t get that kind of dedication often these days! Excellent customer service and a company that genuinely cares. Highly recommended – I’ll definitely be using them again!

July 8, 2025
Unprompted review
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Reply from Printpigeon

Thank you so much for your nice words Rosemarie!

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Rated 5 out of 5 stars

Super solid service

Super solid service. I now use it regularly to send my letters online. Can absolutely recommend.

July 5, 2025
Unprompted review
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Reply from Printpigeon

Thank you for your trust Mihnea!

Rated 5 out of 5 stars

Service worth your buck

I used the service for some custom prints and was really pleased with the results. My question about formatting was answered within minutes. Quick and easy!

July 4, 2025
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Reply from Printpigeon

Thank you so much for using our service and your kind words Panos! Happy to serve customers like you!

Rated 5 out of 5 stars

Excellent service

Excellent service ! i needed to send a document to a friend in the UK from Greece as soon as possible with low cost.
They do exactly that! Thank you

June 26, 2025
Unprompted review
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Reply from Printpigeon

Mr Konstantinos, thank you for trusting us for sending your letters online with PrintPigeon!

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Rated 5 out of 5 stars

Would recommend!

Placed an order and we had a query and it was answered very professionally and promptly (within minutes). You do pay a slight premium but having PP doing it for you means you aren’t stuck with boxes of paper, ink or toner and books of stamps. Thats why we sought out their service. Would highly recommend for straightforward mailings, letters etc and we will definitely be using them again! R-WS

June 12, 2025
Unprompted review
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Reply from Printpigeon

Thank you for trusting our service Rob! Comments like yours fuel us to keep going!

Rated 5 out of 5 stars

great service

great service, super easy. Helpful staff, will definitely use again now that I have found them

June 6, 2025
Unprompted review
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Reply from Printpigeon

Thank you for trusting us with your letters!

Rated 5 out of 5 stars

Great service

Great service. Fast and uncomplicated.

June 11, 2025
Unprompted review
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Reply from Printpigeon

Thank you very much for your nice words!

Rated 4 out of 5 stars

Does the job!

Relatively expensive way to send a letter, but worth the money when you consider the time and hassle this service saves you. Customer service replies very promptly to enquiries.

May 26, 2025
Unprompted review
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Reply from Printpigeon

Thank you for trusting us for sending your letters!

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Rated 5 out of 5 stars

No More Post Office Queues – My Hero Wears Feathers!

As someone with limited mobility, I’ve often found myself staring down the barrel of a Royal Mail queue like it’s a military operation. Enter PrintPigeon—a genuine lifesaver. I can now send important letters, fully tracked, without ever having to hobble to a post office or mutter “where’s the tracking number?” to myself in despair.
Not only do these pigeons fly fast—they’re surprisingly clever too. Upload your letter, hit send, and boom—it’s printed and posted anywhere in the world while you sip tea at home. The service is smooth, reliable, and frankly, better than most humans I’ve met.
There are competitors, but PrintPigeon leaves them flapping in the dust. Their prices are better, their response time is quicker, and you get the sense they actually care. I only wish I’d found them years ago—but I’m thrilled I have now. A proper brilliant company. Long may they soar.

May 19, 2025
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Reply from Printpigeon

Thank you so much for your kind words Peter! We 're proud to serve customers like you!

Rated 5 out of 5 stars

You won’t be disappointed

Expensive but worth it.
I needed to write somebody a letter and as postage stamps are hardly used now, I looked for a service that would send a letter for me and found PrintPigeon. I had heard of them before but never used the service.
I like that they track your letter and that you’re able to see once it has arrived. I wish that it was cheaper for the tracking service though as it was a very expensive letter. I cannot fault the service.

Thanks ⭐️⭐️⭐️⭐️⭐️

May 6, 2025
Unprompted review
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Reply from Printpigeon

Thank you for your nice and kind words Mrs Bobbie-Jo :)

Rated 4 out of 5 stars

Would be 5* but CHARGES CONFUSING

My ADHD means it’s too much for me to A) Write, B) Type and print, C) take things to the post office. I had 10 letters to send. It was great that all you need to do is type a document. They will do the rest. Ahem I find it highly expensive though. Which wouldn’t be a problem but I am not giving 5*s as the CHARGES ARE NOT CLEAR.

April 18, 2025
Unprompted review

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