Printrunner.com Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like flyers, banners, and business cards are of excellent standard and sometimes even exceed expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the user-friendly website and the smooth upload of designs. Reviewers also commend the fast delivery and quick turnaround times, with orders often arriving earlier than anticipated. The service is consistently described as reliable and helpful, with many customers expressing their intent to continue using the company for their printing needs. However, some customers experienced issues with product quality, citing problems like thin glue on pads, unaligned prints, scuffed items, and colors not matching the original files or proofs. There were also instances where orders arrived damaged or with incorrect specifications, such as envelopes being printed green instead of using green paper. A few people also mentioned slow customer support response times and delays in receiving replacement orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the high... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast shipping... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive pricing, design tools good. Easy ordering. Good email follow up & tracking. Precision adjustments in design tool difficult, need more detailed instructions. Top glue on pads very thin... See more

Rated 4 out of 5 stars

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes fo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery & makes us look like a champ! I always trust PrintRunner to send me back great quality flyers for my clients. They are quick, professional and the final product AND pricing beats everyo... See more

Rated 5 out of 5 stars

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we want... See more

Company replied


Company details

  1. Commercial Printer
  2. Print Shop
  3. Printing Equipment and Supplies

Written by the company

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Not very happy with my order

Not very happy with my order. The cards are not centered. Is there no quality control? All someone has to do is LOOK at them and see there is an issue before you continue and cut all 500 cards. I will not order from them again.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Sent out a reprint after some speckling…

Sent out a reprint after some speckling issues, and they did extra QC to make sure it came out right - it did! Thank you!

May 15, 2026
Unprompted review
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Reply from Printrunner.com

We’re thrilled to hear that your reprint came out perfectly! Our team always strives for quality and appreciates your recognition of their extra efforts. Thank you for your kind words! -Customer Care

Rated 5 out of 5 stars

Fast and professional

Fast and professional. Cards looked exactly as they did online. Super happy with the quality.

May 7, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic review! We're thrilled to hear that you were pleased with the quality and speed of our service. Your satisfaction means a lot to us! -Customer Care

Rated 1 out of 5 stars

Second Attempt and order is NOT CORRECT

We received our remittance envelopes, but in the upper right corner this company added a postage PAID entry where it should have had a box that reads "place stamp here" like we asked them to do in the first place. I relooked at the proof and the box is so small, you can't read what it says and the proof does not give you the ability to zoom in on the item. We assumed it stated "place stamp here" like we asked for it to say. The lack of communication with this company is unbelievably TERRIBLE.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the quality of…

I am very pleased with the quality of print and the turnaround time, I tell my client two weeks and I got in time AND the PRICE IS GOOD

May 7, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Nazir! We're thrilled to hear that you were pleased with the print quality and turnaround time. It's great to know our pricing met your expectations. We appreciate your support and look forward to working with you again! -Customer Care

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Rated 5 out of 5 stars

Outstanding Quality and Fast Service for Our Takeout Menus!

We recently ordered large takeout menus from Print Runner, and we couldn’t be happier with the results! We’ve used Print Runner in the past for smaller print projects and were always pleased with the quality, but this order really exceeded our expectations.

The paper stock is perfect, and the print quality is crisp and vibrant. As a small family business, having professionally printed menus like these really elevates our brand and makes us look bigger and more polished.

The entire process was easy from start to finish. Uploading files online was simple, and the PDF proof was clearly marked to show fold lines and margins, which made reviewing everything stress-free. We needed to update a few images on our end, and resubmitting the revised file was quick and hassle-free.

To top it all off, the order arrived several days earlier than expected. We are extremely happy with both the product and the service, and our customers have already commented on how great the new menus look. We’ll definitely continue using Print Runner for future projects!

May 14, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with the quality and service. It's great to know our work is helping elevate your brand. We look forward to working with you on future projects! -Customer Care

Rated 5 out of 5 stars

All around great experience

The ordering process was simple, the followup was prompt, and we got our stickers within about a week. The stickers are great quality - the color is nice and vibrant and the stickers themselves are thicker than anticipated. We will use Printrunner again!

May 1, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Stephanie! We're thrilled to hear that you had a smooth ordering experience and loved the quality of your stickers. Your satisfaction means the world to us, and we can't wait to serve you again! -Customer Care

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Called and they gave us free proofs before we even paid for our labels. Received them and they were even BETTER than we thought. Prices PHENOMENAL! Our go to.

Thank you print runner!!!

April 1, 2026
Unprompted review
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Reply from Printrunner.com

We’re thrilled to hear you had such an amazing experience, Nicole! It’s great to know our free proofs and pricing met your expectations. Thank you for choosing us as your go-to for labels. We look forward to serving you again! -Customer Care

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Rated 5 out of 5 stars

Printrunner is my go-to for signs and…

Printrunner is my go-to for signs and banners! Also great, always fast delivery

May 8, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Janell! We're thrilled to hear that PrintRunner is your go-to for signs and banners and that you appreciate our fast delivery. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

The sticker/decals were just what I…

The sticker/decals were just what I ordered and in great shape and color. Worked well for our organization. Will use them again.

May 6, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for the fantastic feedback! We're thrilled to hear the stickers and decals met your expectations and worked well for your organization. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Excellent Quality!

As always, the quality of the card stock is excellent, print quality is spot on, and delivery is on time or early. I have moved all my business printing here for good reason!

May 1, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback! We're thrilled to hear that you're satisfied with our card stock quality and timely delivery. Your continued support means the world to us, and we're here to help with all your printing needs. -Customer Care

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Rated 5 out of 5 stars

Love my stickers

Love my stickers! They came in fast! Also so easy to order and get help!

May 8, 2026
Unprompted review
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Reply from Printrunner.com

We're thrilled to hear you love your stickers, Shelley! It's great to know that our ordering process and support met your expectations. Thank you for your wonderful feedback! -Customer Care

Rated 1 out of 5 stars

Reaaall bad

Reaaall bad. Literally ordered the same amount/style of sticker. The oval stickers are not smooth on the edges. About 6 notches from the machine not working correctly. The cut lines are not deep enough so every sticker is a battle to get peeled. Had to spend 30 mins taking pictures and a video 👍 of the bad product they sent me over to claims which I haven't heard back from or even gotten a "we are processing this" email. Hopefully I can get a refund or new stickers but I'm not optimistic. Won't order from here again.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Was a very easy way to place an order…

Was a very easy way to place an order and feel comfortable that they actually made sure I got what I wanted. Once my order arrived the results are so nice and looks and feels great.

April 24, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback! We’re thrilled to hear that you had a smooth ordering experience and loved the final results. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

My product turned out amazing

My product turned out amazing! The packaged arrived earlier than expected, and I am so grateful as I need the business cards for the weekend. Thank you so much, I will definitely be ordering again!

May 4, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Grace! We're thrilled to hear that your business cards turned out amazing and arrived early. Your satisfaction means a lot to us, and we look forward to serving you again soon! -Customer Care

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Rated 5 out of 5 stars

great customer service

great customer service, fast delivery

May 4, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our customer service and fast delivery. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Our bookmarks turned out great

Our bookmarks turned out great, and for much cheaper than we could find anywhere else! The text was clear, and the images were perfect. I got a PDF proof soon after ordering, and it was easy to adjust/reupload to fix any errors. They arrived in good time, as well. Overall, a great experience

April 21, 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Leanna! We’re thrilled to hear you loved your bookmarks and found our service efficient and affordable. Your satisfaction is our priority, and we’re glad we could help you get the perfect product. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

I have ordered many banners from Print…

I have ordered many banners from Print Runner and the quality of the banners are excellent! My biggest banner I have on my canopy at my outdoor events and, after a year, it hasn't faded or shown any ware.

May 3, 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback, Tanya! We're thrilled to hear you love the quality of our banners and that they hold up so well over time. Your support means a lot to us! -Customer Care

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