Absolutely ZERO customer service. Forced to speak with an AI bot EVERY SINGLE TIME I have called, with promises of a callback and then … NOTHING, zilch, nada. I have been duplicate enrolled and sent d... See more
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See what reviewers are saying
I have been a Priority Med customer since 2-20-2026 and I couldn't be happier. 44 pounds lighter. My blood pressure went from 145-104 to 121-78. Just finished my annual physical and my doc couldn't... See more
My tirzepetide arrive HOT on 5/19. I immediately called and talked to an AI who told me that hot is definitely not acceptable as the meds would become inactive and that they would prioritize (I forge... See more
I have been a prioritymeds customer since Dec 2025. I am very happy with their service. My meds arrive timely and always protected against the heat. Their customer service has been responsive to all m... See more
Company details
Written by the company
PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
Contact info
United States
- prioritymeds.com
Breach of guidelines
Flawless transaction!
From first contact to delivery of med was everything promised. Will reorder if cost doesn’t increase.
My experience is way better than other…
My experience is way better than other companies. This has been seamless. It’s a pleasure to have staff that are listening to you before you even get started with the program.
Do not buy anything from this company
Do not buy anything from this company, they sent me the glp1 medication six days later when it was supposed to be two days , the medication came more than a 100 degree and I immediately sent a message on the 5th and yesterday they answered telling me that the medication was ok even though I was more than 100 degree when I received it, I just received a text telling me that they don’t replace the medication or are to do a refund. I am making a complaint to the FDA because company like this should not be playing with the health of the people. After a week of texting they sent me the replacement of the medication, everything came as it should.

Reply from Prioritymeds
I love how private
I love how private, simple, not a lot of extras and hands off priority meds is unless you need assistance. And when you need assistance it’s a quick turnaround on an answer. I love priority meds… I feel great and healthier than I have in a long time.
I’m approaching maintenance dose needs…
I’m approaching maintenance dose needs and I am a senior denied access to GLP1 because of it’s expense. I need a monthly bill that I can carry and ensure my success is continued. Priority meds is exactly the pricepoint I can manage on my budget. The onboarding was easy and quick. I’m expecting my first 3 months medication any day now. I actually appreciate the once yearly billing.
So far I’m pretty happy with this…
So far I’m pretty happy with this company. Easy experience, good price, meds arrived quickly with simple but thorough instructions, but was unhappy that the meds arrived warm; the ice packs didn't seem to work well. So far meds are working as expected. I was no happy when I signed up for the 3 month program & they charged my credit card the total amount at one time instead of splitting it up between the 3 months! I hope that the company will make the necessary changes to improve their customer service!
Price
I was disappointed that the price of the meds increased. I was under the understanding it would remain the same. Priority Meds offers $179 per month no matter what the dose all over my social media. Also the medication is a different company than the first time... that is concerning. I will most probably be shopping around for a better price on my next refill. I am losing weight and that's a good thing.

Reply from Prioritymeds
My experience has been great
My experience has been great! From the questionnaire to the delivery everything went as said. Thank you Priority Meds!! I will be referring you to other for sure. 😊
Very helpful
Yesterday I received a 3 month shipment…
Yesterday I received a 3 month shipment of Priority Meds Trizepatide. The medication is cloudy and the ice packs in the styrofoam cooler was warm. It was shipped on May 7th and I received it on the May 12th. It was supposed to be 2 day shipping. The medication is compromised. I have sent photos of the cloudy meds to Priority Meds.They have not responded. I want to return it. I am afraid to inject it because it is cloudy.

Reply from Prioritymeds
i THINK IT WILL BE GREAT WHEN I RECEIVE…
i THINK IT WILL BE GREAT WHEN I RECEIVE MY MEDICATION I WON'T GET IT UNTIL FRIDAY
What’s taking so long
It says my prescription should be filled in 24 hours it’s been 3 days, nothing. I’ve tried to message but it keeps asking me to sign in which I am. I’m getting nervous that I got ripped off.
Very unhappy!!
Update: I finally received my prescription about 7 days after it was being filled, which was suppose to be 24 hours.
Logging in
I've been trying to log into the portal I can't get in not only that I was charged $2220 I can't get a live person just the same Bot that keeps repeating the same thing I have yet to receive a call as promised its be 3 days and I'm at a lost I feel totally disrespected and ripped off

Reply from Prioritymeds
Response to questions is always so…
Response to questions is always so fast. I have best luck actually talking to a person on the phone. Have used their product for 9 months now and quality is always great.
The entire process was convenient
The entire process was convenient, professional, and ECONOMICAL. My order arrived in superb condition and on time. It was packaged well and came with clear instructions. A team member even reached out to see if I had any specific questions. Highly recommend!
I like it it's simple and I'm losing…
I like it it's simple and I'm losing weight.
I just received my prescription
I just received my prescription. Things are going well so far.
I enjoy working with these people
I enjoy working with these people, they're very nice very knowledgeable and the prices are very reasonable. Customer service is great communication is good delivery services fast.
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