My Client Advocate, Peter K. Was extremely polite. He made me feel comfortable by speaking in simple lay language. He was patient and explained every question I asked, thoroughly, so that I understood... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Donnell was the Advisor I was lucky enough to get on the other end of the phone. He was kind, personable and professional. He clearly knows his field and was able to discuss financial and credit matte... See more
From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us... See more
Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to... See more
4.3
Excellent
257 reviews
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Andy Mireles
Andy has been very helpful. He has responded in a timely manner and has answered all of the questions I asked. I really appreciate having one point of contact and Andy is perfect in that role.
August 27, 2025
Unprompted review
Good costumer services
Good costumer services, professional and explained the process wit patience. He helped me with the process.
August 25, 2025
Unprompted review
Bait and Switch scheme.
I have been receiving letters from this organization for a year now since I built up some debt with court fees. I have looked into them and checked their reviews. Bait and Switch. I would like to be permanently removed from any future mail from your corrupt organization and left alone to get back on my own two feet without your "help"
August 15, 2025
Unprompted review
Reply from Priority Plus Financial
We categorically refute your characterization of our organization as “corrupt” or engaging in “bait and switch” tactics. Our company conducts all outreach strictly in accordance with the Fair Debt Collection Practices Act (FDCPA) and other applicable federal and state regulations. Any communication sent to you was lawful, compliant, and intended solely to provide legitimate financial solutions to consumers seeking assistance.
That said, we respect your request to be removed from our mailing list. Your information has been permanently removed from all future communications, and no further outreach will occur. If you receive any communication in error, please contact us directly at so we may address it promptly.
Multiple Options
My wife and I had been shopping around with several companies offering debt relief services, but none of them came close to the professionalism and expertise we found here with Priority Plus. Advisor Joshua Hickman demonstrated unparalleled knowledge of all financial strategies and commitment to helping us get back on track, the RIGHT WAY.
Joshua walked us through all our options and was able to restructure our debt and also secure us a low-interest rate loan that fits comfortably within our budget that goes hand in hand with the modification.
If you’re looking for real financial advice and personalized options, I can’t recommend them enough. Ask for Josh Hickman when you call in. Thanks brother!
August 11, 2025
Unprompted review
Scammers!!
We keep getting the stupid brown envelope letters these idiots send out but they are for a person who hasn’t lived in this house for years. The envelope has no return address so I got online and found the number to call. I asked if my address could be removed and the woman said “of course” and hung up on me! I called back and said “You don’t know my address, how could you remove me??” and she hung up on me again. I want to be removed from their mailing list and they lie to me and hang up on me?? So I went through all these 5 star reviews and these are all bots or paid comments I’m pretty sure. Really? NOBODY has had less than a 5 star experience except for people who have been completely scammed by this fraudulent business and given them a one star? There is NOTHING in between? Either pure excellence or scam? If you are legitimate why won’t you take me off your mailing list when asked to like you are legally obligated to? SCAMMERS.
August 9, 2025
Unprompted review
Reply from Priority Plus Financial
Hi Brooke,
We’re very sorry to hear about your frustrating experience and appreciate you bringing this to our attention. We understand how upsetting it can be to receive repeated mailings that are not intended for you, and even more so to feel dismissed when you try to resolve it.
Please know this is not the experience we want anyone to have when interacting with our team. We take your complaint seriously and would like to make this right. If you're receiving mail for someone who no longer resides at your address, we can remove your address from our records—however, we do need specific information to do so accurately.
We’d appreciate it if you could contact us again directly at pkelley@priorityplusfunding.com with the full name on the mailing and your mailing address (strictly for removal purposes). We assure you this information will only be used to process your request.
As for our reviews, we welcome all honest feedback and are always working to improve based on the concerns of people like you. Thank you again for making us aware.
Sincerely,
The Priority Plus Financial Team
Got a mailer from them talking about…
Got a mailer from them talking about the state of my finances, and how a loan could consolidate my debts into a manageable payment. So I applied online. Within a minute, the phone rang, and I was talking to a very cheerful Carlos Peraza.
Within 5 minutes, I was being told I didn't qualify for a loan, but they could help me. They had a payment plan for me and they would handle my creditors. I said, "Oh, like National Debt Relief or so." He said nothing like that, but it was EXACTLY like that. I said I wasn't interested, and he launched into a hard sell. Complete with insulting me and telling me if I got a loan, I would just irresponsibly run up my cards again. Very patronizing and infantilizing. Yes, I am elderly, but I still have my wits about me. I had a financial emergency that landed me in trouble, and I don't appreciate being talked down to and talked over.
If I want to deal with debt relief programs, I'll go directly to one of them, who advertise as what they are. I don't need this bait and switch, which ironically can be shortened to BS.
July 22, 2025
Unprompted review
Reply from Priority Plus Financial
We are truly sorry to hear about your experience, and we sincerely apologize for the frustration and offense this situation caused you.
What you’ve described is not the experience we aim to provide, nor does it reflect the standards we hold for our team. You deserved to be treated with clarity, respect, and professionalism at every step—especially when discussing something as personal and important as your financial situation. We are particularly concerned to hear that you felt talked down to or pressured, as that is completely unacceptable and not how we conduct our business.
We also regret any confusion regarding the nature of the services discussed. Transparency is extremely important to us, and you should have been given clear, accurate information without feeling misled in any way.
Please know that your feedback is being taken very seriously. We are taking immediate action internally, including a thorough review of the recorded call by our quality assurance team, to ensure this matter is fully addressed and that appropriate corrective steps are taken.
We appreciate you taking the time to share your experience, even under frustrating circumstances. If you are open to it, we would welcome the opportunity to speak with you directly to address your concerns and make this right.
Again, we sincerely apologize for your experience and the way you were made to feel.
Carlos was highly informative
Carlos was highly informative, knowledgeable, patient, and kind with a solid understanding of all aspects of your financial product.
He was reliable in every way and a pleasure to work with. My husband Jim & I would not hesitate to recommend him!
July 22, 2025
Unprompted review
This company sends deceptive unsolicited mail
This company sends unsolicited mail, which is extremely misleading. It is a form of false advertising claiming that one has been "exclusively selected for an Economic Relief Loan." When you call it is "bait and switch" time. I might work with a company that was up front and honest. Why would anyone work with one that is deceptive from the first contact?
July 14, 2025
Unprompted review
Reply from Priority Plus Financial
We take concerns regarding our marketing practices seriously and appreciate the opportunity to address this feedback.
First, we want to be clear that our mailers are intended to introduce available financial programs that may be suitable based on general criteria, not to guarantee approval or create the impression of a pre-approved or exclusive offer. Any language used is meant to encourage recipients to inquire further—not to mislead or misrepresent eligibility.
When a consumer contacts us, a qualification process is conducted to determine what options—if any—may be appropriate for their specific financial situation. This may include alternatives to traditional loan products. This is not a “bait and switch,” but rather a standard evaluation process used across the financial services industry to ensure individuals are matched with solutions that are actually viable for them.
We do not benefit from confusion or miscommunication, and we do not operate with the intent to deceive. If any part of the interaction created a different impression, that is something we take seriously and will review internally, including how our messaging is presented and how calls are handled.
We also recognize that trust is critical in this space. Our goal is to provide transparent information so consumers can make informed decisions—whether they choose to move forward with us or not.
That said, the characterization of our practices as deceptive or intentionally misleading is not supported by how our process is structured or executed. We remain committed to clear communication and will continue refining our approach to ensure that standard is consistently met.
Economic relief....I don't think so
I received a pre-approved offer from Priority Plus Financial offer a consolidation loan with 5.89% interest. The offer did not say "as low as 5.89% interest". I was skeptical, so wanted to look at other reviews.
I was surprised to see their response to a negative review in December 2024. They said, "We will take your feedback into consideration for future mailings". They apparently did not take anything into consideration because my mailing was exactly like the person from Hawaii - but mine said "Economic Relief for Affected Louisiana Families".
I'm not interested in this high pressure sales tactic. My offer is getting shredded.
July 1, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for your feedback, and we're sorry to hear about your experience with our mailed offer.
We understand how important transparency is, especially when it comes to financial services. Our mailers are designed to present potential options for those seeking debt relief, but we recognize that the format may not have met your expectations — and we take that seriously.
Your comments are noted, and we will continue to review how we communicate offers to ensure clarity and trust. We appreciate you bringing this to our attention and wish you the best in finding the right financial solution for your needs.
This is a bait and switch, record all calls what is told over the phone is contractory to what is actually done..
I was lured into this propaganda by attempting to consolidate debt into one monthly payment. At first with the initial contract Priority Plus asks for you sign the wording seems to be understanding. Then they begin to make verbal promises over the phone that contradict what happens in the next step.
The next company takes over and digitally copies your same signature into their contract. Then Priority Plus Financial comes back and gives an email on what the next steps are.
They give tips on how to ignore your creditors, but what they don't tell you is that the next company won't reach out to them, but Priority Plus Financial promises over and over they are going to be handled no need to talk to creditors because that will harm negotiations.
I screwed up, and Priority Plus Financial took advantage of me, I am looking into legal resources because thankfully things are timestamped and the chain of events have proven the Bait and Switch tactics are working in my favor.
Whatever positive reviews are here are probably not legitimate, after seeing how their practices are and the third party they use.
I've filed with Better Business Bureau's (bbb.org) website and they are not responding to my statements contradicting their terms, and also with Consumer Financial Protection Bureau (CFPB.gov) and now they are are on their watchlist I guess since my case was taken.
Edited due to Priority Plus Financial replying on another platform (Google reviews)
I have been open to negotiate as you have replied on a couple occasions via the BBB and other services (which some are waiting for your reply after the evidence was presented to them and wait your rebuke).
Your reply, as formal as it sounds, sounds as simple as copy and paste as any AI program can generate. I've been here and open and gather that the evidence you have gone over and the phone calls records is proving true to the point that you're avoiding me without a public audience. Reach out if you truly believe you did nothing wrong and I will update this review if I am proven wrong. As for the off boarding process -
* Per the BBB response "this person is no longer a client" should be public soon.
And it is on the complaint for all to see. Providing more proof that this company is just a scam the works with Guardian Litigation Group and both with the ability to do and say anything to save face.
November 19, 2024
Unprompted review
Reply from Priority Plus Financial
We take allegations of this nature seriously and have conducted a thorough review of the claims presented.
We categorically deny any assertion that our company engaged in “bait and switch” tactics, misrepresentation, or deceptive conduct. These allegations are directly contradicted by our records, including executed agreements, onboarding disclosures, and recorded communications.
Our enrollment process is structured to ensure full transparency and informed consent. All clients are provided with clear, written agreements outlining the scope of services, the involvement of any third-party partners, and all material terms prior to enrollment. Any claim that a signature was “digitally copied” or transferred without authorization is false and inconsistent with our documented procedures and compliance safeguards.
We further dispute the allegation that verbal representations contradicted written terms. All client-facing communications are recorded and subject to internal quality assurance review. Based on our review, there is no evidence supporting the claim that misleading or contradictory statements were made. We are nevertheless conducting an additional audit of the file to reaffirm compliance.
Regarding creditor communications, clients receive general, industry-standard guidance. At no time are clients instructed to engage in conduct that is misleading or detrimental. We do not guarantee outcomes, nor do we represent that all creditors will participate in negotiations. These limitations are expressly disclosed in our agreements and communications.
The repeated characterization of our company and any affiliated entities as a “scam” is unfounded and constitutes a misrepresentation of material facts. We operate in compliance with applicable laws and regulatory standards, have responded to all inquiries from the Better Business Bureau, the Consumer Financial Protection Bureau, and any other appropriate authority, and will continue to respond to all inquiries. The claim that we are “avoiding” communication is demonstrably false and contradicted by documented responses across multiple channels.
As acknowledged, the complainant is no longer a client. Notwithstanding that status, we remain willing to review any specific, verifiable evidence the complainant believes has not been addressed. To date, no such evidence has been presented to substantiate the claims.
We also address the assertion that our prior response was “AI-generated.” This statement is incorrect. Our responses are prepared by our compliance team following a review of the client file, supporting documentation, and recorded communications. Characterizing a fact-based response as “generic” does not diminish or rebut the underlying evidence.
We stand firmly behind the integrity of our processes, documentation, and communications.
Any continued publication or escalation of knowingly false, misleading, or defamatory statements will be addressed through all appropriate channels. We reserve all rights to take further action as necessary to protect the company’s reputation and interests.
Grazie is excellent and kept me updated…
Grazie is excellent and kept me updated and informed.
June 23, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for the kind words! We're happy to hear Grazie kept you informed throughout the process—he’s truly excellent at what he does!
Recommendation of Service
Andy Mireles was so helpful and professional in outlining the products available. I would definitely recommend this service to others. Andy is a true asset to you our company!
June 18, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for your wonderful feedback! We're so glad Andy was able to assist you with professionalism and clarity. He truly is an asset to our team, and we appreciate your recommendation!
Reviews all look phoney
I got a post card and this seems too perfect so I checked the reviews and see one review that negative, but what got me was all the positive reviews, pretty much 1 each and every day.
Too me this looks like a baiting trick to get you to use them, so I will go ahead and pass on this.
And the card said 50k and the site says 100k
The 5.89 for 5 years on a 100k loan would have been perfect for me too since I am killing all my CC's by consolidating them.
I just got tired of hearing that my Loan to debt is bad even though I am paying them all off monthly with no problems.
So thanx to Eric Guillen I will keep looking.
June 1, 2025
Unprompted review
Reply from Priority Plus Financial
We appreciate you taking the time to share your thoughts. While we understand your concerns, we want to clarify that our offers are based on a range of factors including credit profile, income, and existing debt—so the terms in the mailer are pre-qualified and may differ once more details are reviewed.
As for our reviews, we’re proud of the consistent positive feedback we receive from real clients who’ve had genuine success using our services. We never engage in review “baiting” or misleading practices.
That said, we completely understand that financial decisions are personal, and we respect your choice to keep looking. Should you decide to revisit your options, we’d be happy to help.
– The Priority Plus Financial Team
Extremely misleading - You will not receive 5.89 APR
Extremely misleading - advertise a 5.89 APR rate with mailing postcard but will not offer that deal over the phone. The sales team is extremely pushy, ask very detailed questions to “offer you a deal” but to pocket the difference. When I didn’t want to answer any of the pushy questions, sales rep got extremely defensive.
May 26, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and appreciate the opportunity to address your concerns.
At Priority Plus Financial, transparency and respectful communication are core values we strive to uphold in every interaction. We regret that your experience with our team did not reflect these standards. The promotional APR of 5.89% is a rate we do offer to qualifying applicants, but specific rates and terms depend on individual financial profiles and creditworthiness. We understand how frustrating it can be if the terms you were expecting didn't align with what was ultimately offered.
Additionally, our intention in asking detailed financial questions is to assess your eligibility and ensure we are offering the best possible solution tailored to your needs—not to apply pressure or cause discomfort. We sincerely apologize if our process felt invasive or if any member of our team came across as defensive. That is not the experience we want for our clients.
We are actively addressing your feedback internally to improve our service and ensure a more respectful, transparent approach. If you're open to it, we’d greatly appreciate the chance to speak with you directly and make things right. Please feel free to contact me directly via email, pkelley@priorityplusfunding.com.
Thank you again for your input—it helps us do better.
Great knowledge
Great knowledge, communicator skills with his account knowledge, how you can save wich was my most important part of the conversation
May 19, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for your kind words! We're glad to hear you valued the account knowledge and communication. We'll make sure to keep note of the most important parts of your experience for future support.
Andy
Andy, was very detailed about the information I needed,and extremely helpful
May 19, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for sharing your positive experience!
Very professional
had the pleasure of speaking with Austin today regarding the Priority Plus Financial debt modification program, and I can’t express enough how grateful I am for their help. From the moment the call began, Austin was professional, patient, and incredibly knowledgeable.
They took the time to clearly explain the steps of the program, answered every one of my questions with confidence, and truly made me feel at ease during what has been a stressful financial time. It was clear they genuinely cared about my situation and wanted the best outcome for me.
Thanks to their support, I now have a clear path forward and feel much more hopeful about my financial future. This level of customer service is rare and deserves recognition—absolutely five stars!
May 15, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you so much for your kind words! We're thrilled to hear Austin provided the clarity and support you needed. It's our goal to make a real difference during challenging times, and we're so glad you're feeling hopeful about your financial future!
I was drowning in my minimum payments…
I was drowning in my minimum payments going nowhere. My agent Brandi was knowledgeable about credit and how the creditors work. I can safely say that I am saving hundreds of dollars each month and will be debt free in 3yrs. Thank you Priority Plus for helping me out of this credit card madness!!
May 13, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for sharing your experience! We're so glad Brandi was able to guide you toward a brighter financial future. It's rewarding to hear you're saving money and on track to be debt-free—congratulations on taking that big step!
Brandi wirh Priorty Plus was so kind…
Brandi wirh Priorty Plus was so kind and helpful. Made me feel comfortable through the process and made it easy to understand what was happening.
May 6, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you for your feedback! We're so glad Brandi was able to make you feel comfortable and guide you through the process with clarity. We truly appreciate you sharing your experience!
Good experience
To be honest, I want to thank Chris Lazalde for the help he's given me and for the attention he gives his clients, leaving them satisfied in every conversation.
Thankyou
April 29, 2025
Unprompted review
Reply from Priority Plus Financial
Thank you so much for sharing! We're proud to have Chris Lazalde on our team and glad to hear he’s made a positive impact. Your satisfaction means everything to us!
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