Prisma Lighting Reviews 

174
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more

Rated 4 out of 5 stars

Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more

Rated 5 out of 5 stars

Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more

Rated 5 out of 5 stars

Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more

Company details

  1. Home & Garden

Information provided by various external sources

Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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No recent history of asking for reviews

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4.8

All reviews

(174)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

No refund

I bought 2 lights which were in stock paid for them then received an email telling me they weren’t in stock due to an oversight and the supplier had discontinued them and how would I like to proceed I initially asked if they had an alternative no reply so I sent an email requesting a refund not received an acknowledgment email nor a refund

September 8, 2022
Rated 5 out of 5 stars

Highly recommend Prisma Lighting

Highly recommend Prisma Lighting. I asked a question on their online chat really late at night and they replied! Great service and my purchase arrived really quick. Will definitely use them again.

August 8, 2022
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Rated 5 out of 5 stars

Just great….

Great service, great products, great prices. Really helpful staff with a great can do attitude with advice throughout the purchase and after sales service. Will definitely shop here again and recommend to all my friends.

July 8, 2022
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Rated 5 out of 5 stars

Excellent product

Excellent product, never new you could buy a product that changed a spotlight to a pendant just moved to a new apartment, with far to many spotlights, so a pendant over island is great , great ,

April 2, 2022
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Rated 5 out of 5 stars

Will use again

Their website was easy to use,I received my order within a couple of days,I will use Prisma in future excellent service.....thank you

March 4, 2022

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