Private Tours England Reviews 

203
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including drivers and guides, for their professionalism, extensive knowledge, and engaging personalities, often going above and beyond expectations to ensure a memorable trip. People found the tours to be exceptionally well-organized, with seamless planning and flexible itineraries that catered to individual needs. Reviewers frequently highlighted the ease of the overall user experience, from initial planning to the execution of the trip, making their holidays stress-free and enjoyable. Many consumers appreciated the personalized touches and attention to detail, which contributed to an unforgettable journey and a strong desire to rebook with the company.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their drivers and guides for being... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and attentiveness of... See more

Location

Customers consistently note positive experiences with location, highlighting the ability to visit historical... See more

Holidays

Users describe positive interactions with holidays, often calling them a "trip of a lifetime" and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as enjoyable, memorable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our 10 day tour was well organized with guided attractions at each location. Guides were well prepared, and knew their histories thoroughly. Stonehenge, Bath, Windsor Castle, London, Greenwich, Cots... See more

Rated 5 out of 5 stars

Our Private Tours England journey was amazing! Simon, our driver, showed up at exactly the right time, told us fantastic stories/info/tales as we drove, and was extremely helpful and clear about timin... See more

Rated 5 out of 5 stars

We contacted Private Tours only about a week ahead of when we wanted the tour and they were able to accommodate us. Our driver, Antony, was excellent, safe, flexible to schedule changes, and courteou... See more

Rated 5 out of 5 stars

Absolutely amazing driver Kevin . He went above and beyond — not only was he professional, punctual, and made me feel completely safe, but he was also incredibly kind and thoughtful. He helped me film... See more


Company details

  1. Travel Agency

Written by the company

Experience England with your private tour guide as you discover the home of Shakespeare, the birthplace of the Beatles, the inspiration behind Jane Austin, and much more besides. For driver-guided tours across England and Britain, or specialist blue-badge guided experiences and day trips to our most famous monuments and locations like the Tower of London, Stonehenge, or Windsor Castle, simply contact our team and we will take care of every aspect of your vacation for you. We will design a complimentary itinerary tailored to your tastes, full of ideas, locations, and gorgeous scenic spots that we are sure you will love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(203)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

The absolute BEST!!!!

Our large group came to London from the US for my wife’s 50th birthday. Our day spent with Dean & Shane was nothing short of spectacular! Our 10 hour adventure began in London and took us to Woodhenge and Stonehenge, then to Windsor Castle, and then back to London. Every single step of the way was absolutely perfect. From the start, they made us all feel totally safe & comfortable in an unfamiliar country. They were kind, knowledgeable, flexible and so personable! They felt like part of our group! If we could give them more than 5 stars, we would without hesitation. We cannot thank them enough for a day of absolutely UNFORGETTABLE memories!! Thank you Dean & Shane!!!!

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Searching Reese's Roots

Everything about this trip was as promised. We were picked up at Heathrow by Calvin who made us feel welcome from the first sentence. Our hotel stays were lovely and without any issues. The food at all of them was delicious.

Our driver Mark quickly rose to the challenge after asking what we wanted from our tour. Our intention was to visit the towns and churches that some of Reese's ancestors were a part of and to access any information available regarding these people who lived in the late 1500's to 1640. Mark made it his business to locate the churches and offices which might provide us with such information.

We appreciated the ability to change some of the itinerary with Mark as needed and discovered additional places in Ipswich related to Reese's history and where he could access information from back in the States via the internet.

Mark also chose some delightful routes to travel and experience. We saw the real England away from London thanks to his choices. Flatford Mill was a pure delight to see and one of the highlights of the trip.

All of the tours were of interest to us and we learned much from having experienced them. In retrospect, we probably tried to do too much but I would not change a thing about the trip except to schedule mid-day meals a little better.

Our communication with Laura at Private Tours was plentiful and friendly. It was a big plus for us to not have to navigate directions, decide on hotels, or buy tickets. We were met every morning promptly and taken to our hotel when it was deemed by us that the day touring was complete. The only thing we had to decide was our evening plans. Wifi in the car was a very nice perk. The team of Laura, Sandie, Calvin and Mark made all the difference.

We would definitely use this tour company again and are recommending it to friends and family.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dean!

Dean was amazing! Customized the tour to what we wanted and showed us amazing villages. Would absolutely recommend and he made the day unforgettable.

November 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Tour with Peter

We had a great tour with Peter all over Wales for 8 days. He took us anywhere we wanted to go and was an excellent historian. He was always timely and driving was great. His passion for history made the tour both educational and enjoyable.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Private Tours…

I highly recommend Private Tours England! Emma helped me to create the itinerary which included various stops throughout the Cotswolds. Dean was a wonderful driver and tour guide! His offered creative suggestions to help make the afternoon with my daughter fun and enjoyable. He knew exactly where to take us for the perfect Instagram pictures, told hilarious stories while giving us a history lesson of England and kept us entertained throughout the trip. Thank you for a seamless afternoon! I will most definitely tell all my friends to book with PTE.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Beauty and history in a lovely package!

Fantastic time exploring the world outside of London. Our guide Dean was terrific. Knowledgeable, personable and quickly understood our interests. He recommended sites to see that added to our understanding of history and the areas we travelled to. The planning group at Private Tours England was very responsive and included everything we wanted to see. The one observation was that we did a bit a backtracking when travelling between towns which took up time and didn’t add to the experience. On the whole it was a wonderful trip and we are most appreciative.

October 17, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Making Great Memories

Private Tours England did a great job putting together a memorable itinerary and coordinated details including all ticket purchases and transport. Special note of commendation for our driver-guide who added tremendously to the enjoyment of our trip. He was professional, personable, proficient and knowledgeable. Should you choose to use the services of Private Tours of England (highly recommended) including transport, be sure to ask for Calvin.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

“Exceptional UK Tour Experience with PTE: Seamless, Memorable, and Perfectly Tailored”

Here’s the review:

We had an absolutely fantastic trip with PTE. From start to finish, the service was exceptional, and we couldn’t have asked for a better way to explore the UK. We were especially delighted to see Shane as our driver on the last day—it was the perfect way to end our journey.

Despite a few issues in Scotland, PTE went above and beyond in their response, offering generous compensation when we only expected reimbursement for a couple of small items. We truly appreciate their thoughtfulness. The group had a wonderful day with access to electric carts, great weather, and lots of memories. Meanwhile, Mary and I had an incredible time visiting Stirling Castle, seeing the Kelpies, and soaking in the beauty of the Highlands.

The accommodations in York and Stratford were luxurious, and the train ride back to London was a highlight in itself. Overall, we are so glad we chose PTE. Laura and the entire team provided us with the best tour possible, perfectly tailored to our schedule. We highly recommend them for anyone looking to have a seamless and memorable experience in the UK. Thank you, PTE!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

10 day trip to England.

What we loved was that we didn't have to think about anything. From the moment we landed in London until the day we left, Mason handled everything from driving us around, taking care of all the entry tickets and non-stop information about places that we were seeing, which allowed us to simply relax and enjoy our vacation. Highly recommend Mason and Mark.

October 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

A lovely drive to Highgrove! …

Such a lovely experience from booking to going to Highgrove with Mason McQueen to our return trip! If you want a luxury tour outside of London I highly recommend this company! They are fantastic. We went to Highgrove and we learned so much from our guide!

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

1000% recommend

Dean was the greatest! Two midwest girls were treated to an English VIP experience. He kept us safe and took us all around the country. We even got to spend his birthday travelling with him and it is one he will never forget (ask him about his lovely birthday).

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Dean was amazing!!

Dean was amazing!!! He was very knowledgeable of all the places we went to. He had a great understanding of the city and got us to where we needed to go in a timely fashion. He was also very bending of our schedule. The first day we fell asleep and he waited for us the whole time. I felt awful about that. I can’t say enough great things about our trip to London and Deans guidance. Thanks for everything.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

A UK Tourist's Dream Guide

My expert historian and driver, Peter was extraordinarily knowledgeable as well as commendably kind and patient. I am beyond delighted with his service. I'm very nerdy and keenly interested in UK history. I tossed questions all day long to Peter at 3 locations, The Tower of London, Westminster Abbey, and Hampton Court, and I swear there was nothing he didn't know. Additionally, I have some mobility issues and Peter was there by my side to assist each step of the way. I got to see ALL of the 'must sees' on my list, and a great deal more. Peter was also patient with my slow pace AND with my shopping. Highly Recommended! (He's a history professor!)
Linda Michaels, M.A., Psychology

October 11, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Canterbury and Dover

I booked a tour to Canterbury and to Dover for my husband and I. Unfortunately my husband couldn’t make it was he was sick.
Shane was the best and just created a wonderful day for myself. I know that is harder with one and I really appreciated the extra history and things he told me. I give him a 10 stars out of 5 star review.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Dean was superb

Dean was superb — not just a safe and thoughtful driver, but also a knowledgeable and amiable companion on our multiple excursions in and out of London. Would engage him again. An unequivocally positive review from us.
Steve and Sharmaine (Colorado and St. Kitts)

September 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look