PrizeRebel Reviews 769

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the platform's ease of use and the quickness of its interface, making it simple to navigate between surveys. People also find the payment process to be fast and reliable, with rewards often delivered within 24 hours. The variety of surveys and reward options are frequently highlighted as positive aspects, and many users report successfully cashing out their earnings. However, some people were dissatisfied with the customer service and response times, noting issues with account suspensions and verification requests. There are also mixed opinions regarding the website's performance and user experience, with some encountering technical problems like redirects or slow loading times. Additionally, some customers expressed frustration with being screened out of surveys frequently or completing lengthy surveys only to receive no compensation or very low points.

What people talk about most

Website

Consumers find the website experience to be ambiguous. Many reviewers express strong dissatisfaction,... See more

User experience

People report ambiguous experiences with user experience. Many customers praise the platform's ease of... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the platform for fast payouts, with some... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many consumers report being ignored... See more

Response time

Customers express significant dissatisfaction with response times. Many report waiting days for support, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

PrizeRebel is legitimate and rewards with actual cash through PayPal, Venmo, Amazon, or Google Play gift cards. It's a good option for occasional side money, but be careful with third-party surveys an... See more

Rated 4 out of 5 stars

I've earned some rewards and the survey platform is easy to use. Unfortunately, I am always screened out with some surveys and they are giving low points if ever you can finish one. Overall, it's good... See more

Rated 4 out of 5 stars

I love the look of the new design on the site. Seems to load faster now, too. Apart from the new design, it would have been nice to have seen a few more new survey providers added to the list... See more

Rated 4 out of 5 stars

It was hard to cash out at first but they reward loyalty over time so it gets easier with time however it usually takes 24 hours to redeem rewards but still a great survey site


Company details

Information provided by various external sources

Give your opinions on paid surveys and be rewarded with free money and gift cards. Trusted survey site since 2007, Signup for free!


Contact info

  • Wayne Mills Place 25379, 91355, Santa Clarita, United States

  • prizerebel.com

3.7

Average

TrustScore 3.5 out of 5

769 reviews

5-star
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1-star

Replied to 64% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Avoid.

Avoid, it is better than some sites (that is not saying much) but you still can get ripped off and not get paid after completing surveys.

October 6, 2025
Unprompted review
Rated 4 out of 5 stars

I love the look of the new design on the site

I love the look of the new design on the site. Seems to load faster now, too.

Apart from the new design, it would have been nice to have seen a few more new survey providers added to the list in this update so i/we can earn points at a faster rate at the higher levels.

It is a shame about the removal of one of the previous tier level bonuses in this update that i liked. For example, Gold/Platinum/Diamond level no longer receives the 1%/2%/3% discounts on all rewards, only 1% applies from Platinum and above now. However, i welcome some of the new level specific bonuses to each level; like higher survey bonuses at the higher tier levels which finally gives long-time members something extra.

Maybe there could be a 3%/5% discount on all rewards at Platinum/Diamond level and above, or am i being a little greedy?! :D

Something worth mentioning. Is it possible to increase the value of the rewards themselves? For example, a lot of the rewards are only $5 which takes time to accumulate at the current 3 reward redemption restriction. I think it makes more sense to have higher values of $50, $100, $200, $500 etc instead.

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

This survey site is a complete waste of time....

This survey site is a complete waste of time, I have only been able to fill out 1 survey a day if I'm lucky. I have sat down and completed a 20 minute survey just to be told I'm disqualified. Today alone I have been disqualified from over 20 surveys in a row. Find another site this one is a complete let down and waste of time.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

It's hard to reach customer support,no…

It's hard to reach customer support,no one is responding,if anyone is reading this comment, please delete my account,I have spent one month trying to reach support to delete my Account but no one is responding yet there is no close Account button, please delete the account associated with this email

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

No Response

I have been trying to deactivate and delete my account. I sent them 3 messages with no response but I still receive notifications about survey's and etc. It's really annoying how I get these notifications but no response on deleting and deactivating my account.

July 18, 2025
Unprompted review
PrizeRebel logo

Reply from PrizeRebel

Please reach out to our support team directly for assistance.

Rated 1 out of 5 stars

This thing doesn't give out any thing…

This thing doesn't give out any thing and it keeps giving me a closed pop up if I want to do a survey

August 12, 2025
Unprompted review
PrizeRebel logo

Reply from PrizeRebel

Hi Natasha,

Survey inventory may vary for each individual based on a number of factors including geographic location and demographics. If you are not finding success with surveys, we recommend checking out our offer's for more earning opportunity.

Rated 1 out of 5 stars

Maybe turning into a scam.

I used this item for a couple of years with no problems. I even made diamond status. I had to stop for quite a while because I just didn't have time to do it . When I came back, I expected to have lower paying surveys until I did quite a few to get back to better paying ones. I did manage to reach a 5 dollar payout after a little while.What I didn't expect was not getting paid. While it shows my payment was complete but I never received . All my emails went unanswered. I'm afraid it may be turning into a scam.

June 23, 2025
Unprompted review
PrizeRebel logo

Reply from PrizeRebel

We're sorry to hear that you have not received your reward. Can you please reach out to our support team by visiting here: https://www.prizerebel.com/supportcontact.php

As you mentioned not using PrizeRebel for a bit of time, PayPal redemption has changed. PayPal redemption now requires a manual redemption through a unique link on your reward history page. Please reach our article for PayPal redemption: https://support.prizerebel.com/support/solutions/articles/1000324690-have-not-received-paypal-redemption-

Rated 1 out of 5 stars

Had Nothing but Trouble Qualifiying for…

Had Nothing but Trouble Qualifiying for the moment i started There is No Way you Can ERAN Anything but an Headache on this site And Their Customer Service Sucks Dont Even Bother Whoever Give this site 5 stars Was An Idioit Do Not Waist your time on this Crappy site thats Just my Opinion .

July 30, 2024
Unprompted review
PrizeRebel logo

Reply from PrizeRebel

We’re truly sorry to hear about your experience and appreciate you sharing your honest feedback. We understand how frustrating it can be to face repeated disqualifications — especially when you're just getting started.

Surveys are provided by third-party partners who use qualification criteria set by researchers, which can unfortunately result in disqualifications if your profile doesn’t match. That said, we’re constantly working to improve the experience and match users with more relevant opportunities.

Rated 1 out of 5 stars

I think it is worst app ever because…

I think it is worst app ever because whenever I tried to access the survey they just let u back from the survey since the day I joined this site no survey is going till end after giving valued response and concern

July 28, 2025
Unprompted review
PrizeRebel logo

Reply from PrizeRebel

Thanks for reaching out. We understand how frustrating it can be to start a survey and not qualify.

Survey providers use pre-screening questions to determine if a user matches the specific criteria researchers are looking for. If your responses don’t meet those requirements, the survey will end early and no reward is issued — this is called a disqualification.

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