Good product, good price, fast shipping, transparent "issues" with the product. Only thing they could have done different is use transparent tape and not brown tape.... Other then that really happy.
Company replied
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Good product, good price, fast shipping, transparent "issues" with the product. Only thing they could have done different is use transparent tape and not brown tape.... Other then that really happy.
Company replied
Product was delivered fast and in good condition. I had a question about the Bluetooth performance which seemed not stable and they offered me direct return/refund if I would want that.
Recently in purchased a refurbished honor 200 model phone from productpine, it was as described, they said was in a very good condition, but was so surprised finding this phone in an excellent or min... See more
Company replied
Received the product quickly but did not serviced my needs. The return has been handled very quickly as well, as promised. Very nice and reliable shopping experience.
Company replied
Productpine is dé plek voor retour- en refurbished elektronica. Shoppen met een beter gevoel begint hier. Tweede kans, eerste keus: zorgvuldig gecontroleerd door specialisten en altijd met garantie. Minder verspilling, meer voordeel voor je portemonnee én de planeet.🌱
Shipping within 1 business day.
Muntplein 10 B, 1012 WR, Amsterdam, Netherlands
Replied to 79% of negative reviews
Typically replies within 1 week
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A large and diverse selection, many with competitive prices. The fact that they think green is another reason to shop here.
The website is well-organized and payment is easy. The after-sales service is also very customer-friendly.

Reply from Productpine
I bought an airfryer. The delivery was very quickly. The product was indicated on the website "as good as new" and indeed it was. Only the ouside box had been taped again. The price I paid was substantially lower than at other websites. I would order here again.

Reply from Productpine
I could have an high quality product for 30% reduced price.
I solve to recuperate an slightly damaged return product.

Reply from Productpine
Zeer tevreden over mijn aankoop en de service van Productpine
De website van Productpine is overzichtelijk en gebruiksvriendelijk. Productinformatie is duidelijk en goed gestructureerd, waardoor het kiezen en bestellen eenvoudig was. De prijzen zijn scherp, zeker gezien de kwaliteit van de producten.
Ik heb een refurbished tablet besteld. Deze werd binnen 7 werkdagen geleverd, wat ik netjes vind gezien het feit dat de zending uit het buitenland kwam (ik woon in Nederland). Het product kwam in goede staat aan. Hoewel de verzenddoos enige transportschade had opgelopen, was de binnenverpakking uitstekend en het product zelf volledig onbeschadigd.
Ik nam contact op met de klantenservice om de beschadiging te melden. Binnen enkele uren kreeg ik een vriendelijke reactie met de vraag of het product zelf nog in orde was. Die snelle en zorgvuldige opvolging waardeer ik enorm.
Wat mij aanspreekt aan Productpine is hun duidelijke focus op duurzaamheid. De milieubewuste benadering zie je terug in de verpakkingen en het feit dat ze hoogwaardige refurbished producten aanbieden. Dat maakt het een verantwoorde keuze voor wie duurzaamheid belangrijk vindt.
Ik kende deze webshop van tevoren nog niet, maar ben positief verrast. Goede producten, uitstekende service en een duurzaam concept dat klopt. Zeker een aanrader voor wie refurbished overweegt.
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English :
Very satisfied with my purchase and the service at Productpine
Productpine's website is clear, well-structured, and easy to navigate. Product information is presented in a concise and transparent way, which made the selection and ordering process smooth. Prices are competitive, especially considering the quality of the products.
I ordered a refurbished tablet, which was delivered within 7 working days. Considering it was shipped from abroad (I'm based in the Netherlands), the delivery time was more than acceptable. The tablet arrived in perfect condition. Although the outer box was slightly damaged during shipping, the inner packaging was well done, and the product itself was untouched.
I reached out to customer service to report the damaged packaging. I received a friendly response within a few hours, asking if the item itself was still okay. I really appreciated the quick and thoughtful follow-up.
What I particularly like about Productpine is their strong commitment to sustainability. This is clearly reflected in both their packaging choices and their business model. Offering high-quality refurbished products is a great way to promote conscious consumption.
I hadn’t heard of this webshop before, so I was initially a bit cautious. But my concerns turned out to be unnecessary — everything went smoothly.
Overall, Productpine offers great products, excellent customer service, and a clear sustainable mission. I definitely recommend them to anyone considering refurbished electronics.

Reply from Productpine
Unbeatable prices and very good products! I will return as soon as I need something else. No hesitation necessary.

Reply from Productpine
After a super fast delivery unfortunately the product did not function at all. However ... a quick reaction to send it back and refunding within 5 days made my experience wit Procuctpine positive at the end. I will be back when I need something from your product list.

Reply from Productpine
Great product, delivered quickly and it arrived safely.

Reply from Productpine
The product was in very good condition, as mentioned on the website. Delivery during the agreed timeslot. Great experience!

Reply from Productpine
great! information was to the point, delivery quick and product and product-price perfect.

Reply from Productpine
Great to see in what ways this company attributes to a better world. Also their support was quick and helpful.
The day after the printer was here, he really looked like new. Was hesitant, but then ordered the ink, and yes it works fine !
Positive feedback
Delivered in good order as described
Thanks a lot !!
Clear and honest description of goods. Received goods fast and in good order. No hesitations for a next buy with this company. Perfect.
I got a cheap product for free shipping and it arrived really quickly love it

Reply from Productpine
I bought a Delsey hand luggage. Not only that the price was about 30 Eur cheaper but it was delivered in 1 day to Belgium. I must say I had a great experience with this seller.
Received a damaged producted, it can happen, but now productpine and the shipper are not reacting to any of my return requests and emails leaving me with a damaged product and no money…

Reply from Productpine
The smartwatch I bought is absolutely like new. The only thing which was missing, was the cable. Like in the description.
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