Prominence Support Reviews 

117
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Experiencing difficulties reaching customer services can be frustrating, especially when you need assistance with a payment issue. Left waiting for too long, kept being told I was number one in the wa... See more

Company replied

Rated 1 out of 5 stars

We enquired some time ago about covering certain household items, last week they have been calling several times a day even after explaining we no longer wanted the cover, I have emailed them, no resp... See more

Company replied

Rated 1 out of 5 stars

This company is completely awful, wont reply to emails and cant answer simple questions. like what product are you trying to replace my broken item with. no picture no model number after repeated... See more

Company replied

Rated 1 out of 5 stars

Terrible Company. Took forever just to issue their Policy, I should have realized then that this was going to be trouble. Made 1 domestic appliance claim in the year, but don't expect any kind of... See more

Company replied

Company details

  1. Home Insurance Agency

Written by the company

Prominence Support offers a range of insurance products such as insurance policy for Kitchen appliances, brown and white goods, boiler and home emergency.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

117 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.6

All reviews

(117)

1 review in the last 12 months

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Rated 1 out of 5 stars

This insurance is expensive

This insurance is expensive, considering the cost of replacment after the expirey of manufacturers guarentees. More often than not it is cheeper to leave the money in the bank and buy "brand new".
Even after the termination of a contract Prominence Support will continue to sell it's contracts on the basis of fear.
They use cold sales techniques do not be fooled.

November 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Smooth process

I dealt with Brook, she was fab she sorted all my queries and helped us insure 6 of our appliances, Brook answered every question I had and explained everything fully and understandably this meant a quick and easy process, would not have any problems recommending the service

November 10, 2020
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Rated 5 out of 5 stars

Very good

Arranged cover for my kitchen appliances good price and Lloyd was excellent made it so easy thank you.

November 7, 2020
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Rated 5 out of 5 stars

The guy I spoke to was very polite and…

The guy I spoke to was very polite and went through everything with me apologised for keeping me waiting which was a couple of seconds and the service is very well priced saving me £10 per month which is what I used to pay. Very satisfied with this company and great staff.

November 5, 2020

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