PTS Compliance Reviews 

896
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for being extremely friendly, polite, and professional during their safety and compliance visits. People note that the testing and servicing processes are carried out very quickly, thoroughly, and efficiently across various locations. Some people also felt that the reliable service makes them eager to recommend the team or return for future work. Reviewers highlight that staff members consistently go out of their way to ensure every single item is properly checked. Consumers truly appreciate the helpful communication and smooth overall process from start to finish.

What people talk about most

Staff

Customers report widespread satisfaction and appreciation regarding the staff. Reviewers consistently... See more

Service

People report positive experiences with service, highlighting quick, efficient, and affordable solutions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PAT Testing Review Nathan visited again this year to carry out our annual PAT testing. As always, he was friendly, cheerful, polite, and extremely helpful. The service was completed efficiently and w... See more

Rated 5 out of 5 stars

r annual PAT test visit this week with PTS for the first time and was highly satisfied with Mark who carried out the testing. Phoned ahead of his visit as arranged and arrived on time. Very thorough a... See more

Rated 5 out of 5 stars

Well another positive for PTS Compliance very smooth process from the Office based Team to the outbound technician. Nathan Abram is a credit to PTS Compliance polite worked with us in terms of applia... See more

Rated 5 out of 5 stars

Use PTS for years and always great service. Brad came into our new premises today to complete PAT testing. He was great, friendly and very professional. Hannah in the office went out of her way to pr... See more


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Electrician
  4. Fire Alarm Supplier
  5. Fire Protection Consultant

Written by the company

We provide the following services to businesses across the UK whatever size of organisation PAT Testing EICR - Periodic Inspections All Electrical installation, maintenance and reactive work Fire Alarms Installation & Servicing Fire Extinguishers Supply & Servicing Emergency Lighting Health & Safety Course


Contact info

5.0

Excellent

TrustScore 5 out of 5

896 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(896)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Richard James

New landlord so trying to comply with all of the checks.
Thank you so much Richard James for your advice and professionalism.
I would highly recommend this company 👌

October 15, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Advertisement
Rated 5 out of 5 stars

Andy Jakeman came to my clinic Elle Jay…

Andy Jakeman came to my clinic Elle Jay Aesthetics, in Stourport on Severn. He was very professional and efficient. He completed the job and explained the costing. We will have him back next year!

October 8, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Nathan was great

Nathan was great!

He was very friendly and did a tough job very quickly.

Thank you very much!

October 1, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Excellent quick service!

Rob came and did our PAT testing today, excellent service and very quick job. Thank you!

September 25, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Steve was brilliant

Steve was brilliant, minimal disruption to our work and he was happy to work around us.
Also, gave me a lovely pen!
Thanks Steve!

September 12, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Enjoy your new pen!

Kind Regards
Chelsee

Advertisement
Rated 5 out of 5 stars

Nathan did a great job

Nathan did a great job. Very efficient and worked around us very well with minimum disruption. Highly recommended.

September 12, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 5 out of 5 stars

PAT Testing at our office

Nathan and Martin were efficient and were very prompt with the PAT testing.

September 5, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Efficient and friendly service

Brad was very friendly and efficient. He got through the large number of devices we have across two schools thoroughly and quickly. I would be very happy to use these guys again.

August 30, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 5 out of 5 stars

May I just say a huge thank you to…

May I just say a huge thank you to Steve who came in and did our fire extinguisher servicing and commissioning for us. he is a credit to the organisation.

July 31, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Advertisement
Rated 5 out of 5 stars

Minimal disruption

Steve was very professional and ensured that there was minimal disruption to the team throughout the time he took to complete the PAT testing.

July 24, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Rated 5 out of 5 stars

From booking an appointment to the EICR…

From booking an appointment to the EICR Survey done on the house everything went as planned good work between the office staff and the electrical engineer who did the work .
The electrician (Richard ) found a fault and rectify it while on site
Fully recommend using PTS compliance
Mr.J.Campbell

July 23, 2024
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Great Service

Turned up on time, carried out works with great communication and explained anything we were unsure about. 5* Fully Recommend.

July 18, 2024
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Great Service, Great People

PTS comes to our rather diverse site for fire extinguisher management and their operative, Steve, is diligent, professional, cheerful and proactive. He's helped me to understand more about our responsibilities and cost effective solutions. Highly recommended.

July 18, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Advertisement
Rated 5 out of 5 stars

Various jobs

Prompt attendance, easy booking, reasonably priced.

July 18, 2024
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service.

Kind regards,
Chelsee

Rated 5 out of 5 stars

Fire Extinguisher Service

We had a requirement to service our Fire Extinguishers. The Engineer arrived punctually and introduced himself, explaining what he would be doing during his visit. He serviced our Extinguishers and provided guidance on some issues we needed to rectify. The Engineer represented PTS Compliance in a very professional manner and moving forward our company look forward to working with PTS Compliance.

June 28, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

PTS Compliance provided excellent…

PTS Compliance provided excellent service. They promptly answered all my questions, arranged the EICR inspection within a week, and carried it out efficiently with minimal disruption. The cost was very competitive. I’m very pleased with the whole experience and would definitely use them again.

June 21, 2024
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Prompt fast and efficient PAT testing…

Prompt fast and efficient PAT testing service. Nathan came today and did all of our testing with the minimal disruption and interruption to our works.

Recommended

June 18, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Advertisement
Rated 5 out of 5 stars

Professional Job Throughout

Steve came to complete the job, he was very professional, friendly and helpful and all work was carried out in a timely manner, excellent

June 18, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Compliance testing

We had Nathan in today to complete our Compliance testing . As it is a working environment , he was very thoughtful and professional to our equipment and needs. Would highly recommend.

June 7, 2024
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Really helpful and proactive service…

Really helpful and proactive service from the team and Richard James who visited my house explained everything so I knew exactly what was being done. Would happily recommend PTS to anyone

June 3, 2024
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended and look forward to working with you soon.

Kind Regards
Chelsee

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look