There was an issue with billing but the rep live chat Steven resolved it without hassle at near 1AM CST. They didn't give me the run around, provided clear communication, prompt with their responses a... See more
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Was able to easily cancel once I…
Was able to easily cancel once I received info I was looking for
Not as Straightforward As it Seems
I get this is a business, but they make it seem like you're paying $1 for what you're looking for, and when you go to check out you find out that you're really buying 720 property searches over 24 months. $1 each. Of course billed in easy monthly installments.
Oh, if you want a PDF it's $4. Lots of extra being offered.
Would have been lower score but it was super easy to cancel once I got what I wanted. Carol was fantastic. Took less than a minute to cancel.
Worked fine
Worked fine, but I suggest reading the small print. I thought i would only be paying a dollar for my records. Ended up being $47 total. I believe it was my fault though. Next time, I will pay more attention to all the added costs.
I read where the report was $1.00 but…
I read where the report was $1.00 but this company charged my credit card $30.00. After access this site my computer locked up with a virus. Beware!

Reply from PublicRecords.us
Was prepared for a long proceed to…
Was prepared for a long proceed to close an account. It was completed in less than 5 minutes. Was so easy to use. Effective service, instant resolution to issues. Great costumer service.
I gave it 4 stars because I was charged…
I gave it 4 stars because I was charged for something I did not agree to however when I requested a refund, I received it promptly and the customer service is great. I did receive the record I wanted for the price. I agreed to quickly.
Great source for information.
Was perfect for looking information on property, to buy, sell, or even out when renting to protect yourself.
was very helpful with my concern I had
There is a hidden subscription cost…
There is a hidden subscription cost that you agree to when you research one record so it cost me $60 to find this out. I would never recommend doing it’s a hidden clause in this Long you agreed to…

Reply from PublicRecords.us
Stephanie was very helpful when I…
Stephanie was very helpful when I forgot to cancel my membership and quickly offered me a refund. Great experience overall.
I did not realize I had signed up for a…
I did not realize I had signed up for a monthly plan. They quickly cancelled my account and refunded the money.
Quick response
Quick response! Took care of canceling my subscription and even refunded me without any hassle. Easiest interaction and greatly Appreciated!
Sneaky Subscription
It is not obvious at all that when you are interested in finding a document through this source that you are signing up for a subscription. There is minimal information on your “account”, certainly nothing helpful if you are trying to see a detailed list of charges or trying to find out how to cancel your account.
I would recommend you just drive to your local city office for info rather than use this website and sneaky subscription. Don’t get fooled.

Reply from PublicRecords.us
Daniel was great
Daniel was great! Super quick and didn’t make me feel like I HAD to keep my subscription, I appreciate the quick service and great attitude!
Thank You Daniel!
My charge was to be $1.00
My charge was to be $1.00. I was charged over $30.00 & received ABSOLUTELY NO INFORMATION. SCAM SITE!!!!!! If i could give a negative 15 stars rating, I definitely would do so!

Reply from PublicRecords.us
They scam people and don't respond to…
They scam people and don't respond to service request via email. Their phone number is an automated line that tries to sell you a device.
I have a confirmation email that my account was closed on March 16, 2026 and then they charged me every month after.

Reply from PublicRecords.us
The experience with the agent was great…
The experience with the agent was quick and super responsive. I give them 5 stars individually . The only reason I gave 4 is the website either doesn’t offer an organic way to remove reoccurring charges or it’s not clear on how accomplish it.
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