Davidoff- finally you created a device that's flawless! PULZE 3.0 is perfect! Your ID flavours have always been great, but I have been waiting a while for your device to catch up. It's smoother, bette... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great smoke quality and variety of products and flavors, especially in tobacco flavors. The device is very easy to use and clean and can last for almost one and a half packs (around 30 cigarettes). I... See more
Company replied
The company has a fantastic customer support center, they're always helpful, well- informed and kind. The products are amazing, great quality and match my tobacco taste perfectly
Company replied
Device small and slim, easy to use and if you encounter any problems (like I did, thought the device was not working, customer service was very helpful)
Company replied
Excellent taste! This is the best and healthier solution than smoking! Great variety of flavours covering all tastes! Great products
Company replied
Pulze have the most friendly and efficient customer service I've ever encountered. All problems solved instantly and with a smile.
Company replied
Every time I call Pulze service team they are so very helpful and polite and always with an easy and fast solution!!!
Company replied
The nee device arrived very soon and safe.And it's really much better compared to the first one, very stylish and much more smooth experience
Company replied
The company is always there for any problem, fast service, very polite staff and its products are value for money.
Company replied
Very good service from personnel always Nice products in very good prices I love tea sticks forest berry iSenzia, peach also
Company replied
The 3€ discount was good....it could be much better....the delivery was to the box earlier than expected...thanks
Company replied
Been client for 2 years. And all the time they tried to improve their products while the services, wherever needed was quick and very efficient
Company replied
Very good customer service and immediate response. Worth shopping from the site. Well done 👏
Company replied
I have never been able to smoke anything else but regular cigarettes. The latest device with the blue flavour was great which made me believe that I could change to pulze. However I was given wrong in... See more
Company replied
I wanted to try something alternative to ordinary cigarettes. Pulze has the whole package. Great tastes to experiment and avoid ordinary cigarettes and a great device.
Company replied
WE NEED MORE OFFERS AND POINTS..I 'V MADE A LOT OF PURCHSASSES ENA NO GIFT POINTS ARE ASSIGNED ALLREADY . WHY THIS ? AND ALSO U HAVE TO TAKE CARE ABOUT LOYAL CLIENTS , SEND SOME GIFTS ( PACKS OF ID ,... See more
Company replied
Very simple order process and delivery to my door. Its convenient not having to go to the store to buy it.
Company replied
same day delivery was amazing. The website worked very well. Even translated to English.
Company replied
Pulze keeps spamming me with emails about pulze products (which I never signed up for as I don't even smoke). Multiple failed attempts to unsubscribe and despite marking the mail as spam I keep gettin... See more
Company replied
I like the delivery time and the responsiveness but I don't like the fact that clients like me, have to buy 10 packs and nothing lower in quantity. This means that someone who is not a casual smoke... See more
Company replied
Really good products, well-made design and practicality of the device. Furthermore, good tobacco.
Company replied
Very good customer service. The products are of good quality and very reasonably priced.
Company replied
Your products and your service are perfect! More discount coupons will be helpful. Thank you
Company replied
Guys this device 3.0 is really annoying. It need cleaning every time you finish one cigar . Really disappointing
Company replied
I like the flavor because did not smell like others!!
Company replied
Quick delivery Great taste of products Competitive prices
Company replied
Great support, good product. Quick delivery
Company replied
The subscription program seems to differ every single month, either by changing with no prior notice the place of the reception of the package, either by deciding to alternate the whole delivery agree... See more
Company replied
I'm a costumer and I've experienced a great service.
Company replied
My experience for the product is great
Company replied
Help desk is always there for you and very helpful
Company replied
The product is very good. I suggest everyone who wants to stop smoking to buy this product
Company replied
Everything is fine quick delivery
Company replied
Easy buy, quick and free delivery, new device.
Company replied
I received what I have ordered, quickly arrived
Company replied
The isenzia is a great product.
Company replied
Good prices Fast and reliable delivery services
Company replied
Excellent product. Helped me a lot.
Company replied
The Best nothing else Bold magenta is top Pulze Id is top!!!!!
Company replied
Excellent customer services by pulze care people congrats!!!
Company replied
High quality customer service, very polite and highly skilled representatives, highly recommended for any issue regarding the Pulze experience!
Company replied
Quick understanding, good knowledge of product, kindness
Company replied
I was smoking only the Davidoff ssl_live and i didn't know about the heat version the 🆔 bold_magenta it's exactly what i was searching... It's the same and im absolutely satisfied ... The only probl... See more
Company replied
Hi there! Pulze 3 is good and has smoking satisfaction but you'll have always to keep an eye on cleaning you don't know when dirt will remain in the chamber inside an you need a toothpick to take it o... See more
Company replied
1.Tried 3 different flavors... all same bad taste. 2.Very short time for each use (~5'). 3.Very expensive (~double cost). 4.Battery lasts less than a day of use, so second device required = expen... See more
Company replied
Better than iqos
Company replied
Nice thin device, easy to hold. The cigarettes come to a really nice price with plenty to choose. I don't like the fact that it has a single filter (just at the top), i would prefer a double filter so... See more
Company replied
Great service value for money
Company replied
The best smoking electric device
Company replied
ALWAYS GREAT SERVICE!
Company replied
The flavour mint
Company replied
Company details
About PULZE Greece
Written by the company
Γιατί να διαλέξω το PULZE
Καλώς ήρθατε στο PULZE!
Η συσκευή PULZE και οι ράβδοι καπνού iD είναι σχεδιασμένα από τους δημιουργούς των Davidoff. Έχουν σχεδιαστεί για να προσφέρουν υψηλής ποιότητας εμπειρία θερμαινόμενου καπνού με πλούσια γεύση και λιγότερη μυρωδιά.
Το PULZE και το iD απευθύνονται σε ενήλικους καπνιστές που επιλέγουν να συνεχίζουν να χρησιμοποιούν προϊόντα καπνού.
Το PULZE έχει σχεδιαστεί για να προσφέρει περισσότερη γεύση, μεγαλύτερη απόλαυση και πιο πλούσια εμπειρία θερμαινόμενου καπνού. Συνοδεύεται από υψηλών προδιαγραφών τεχνολογίες και χαρακτηριστικά, όπως:
• Βελτιωμένο Σύστημα Θέρμανσης & Αναβαθμισμένη Τεχνολογία AIRFLOW, για πιο πλούσια γεύση από την πρώτη μέχρι την τελευταία εισπνοή!
• Σχεδιασμός & Αίσθηση Ποιότητας με νέο σώμα Αλουμινίου και κυλιόμενο κάλυμμα
• Ευκολία στον καθαρισμό, με πιο εύκολη πρόσβαση στον θάλαμο θέρμανσης
• Αξιοπιστία στην λειτουργία και με νέα ατσάλινη ράβδο θέρμανσης!
• 25+ συνεχόμενες χρήσεις με 1 φόρτιση προσφέροντας απολάυση χωρίς διαλείμματα
• Διάρκεια χρήσης iD 5', χωρίς μέτρημα εισπνοών
• Ομοιόμορφη εμπειρία από την πρώτη έως την τελευταία εισπνοή
• Όλα σε μια συσκευή
• Πλούσια γεύση, Λιγότερη μυρωδιά!
• 2 Επίπεδα Θέρμανσης, Έντονη & Ήπια λειτουργία
• Κλείδωμα συσκευής
Γνωρίστε την Ομάδα Εξυπηρέτησης PULZE CareΈνας από τους εκπροσώπους της ομάδας PULZE Care είναι έτοιμος να σας βοηθήσει κάθε στιγμή, Δευτέρα - Παρασκευή 09:00 - 21:00 & Σάββατο 09:00 - 19:00, μέσω τηλεφώνου στο 800 100 2001 (από σταθερό χωρίς χρέωση) ή στο 211 10 65005 (από σταθερό ή κινητό με χρέωση που εξαρτάται από τον εκάστοτε πάροχο), email ή Live Chat στο pulze.com
Η PULZE συσκευή έχει εγγύηση για 1 χρόνο. Για να ενεργοποιήσετε την εγγύηση της συσκευής σας χωρίς περιορισμούς πρέπει να ολοκληρώσετε την διαδικασία εγγραφής στο pulze.com
Συσκευή PULZE 3.0 ΑγοράContact info
4.5
Excellent
609 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service on every…
Great customer service on every level... Products are unparalleled in quality!
March 16, 2026
Reply from PULZE Greece
Hello Tania,
We're delighted to hear you had such a brilliant experience with PULZE!
We aim to deliver exceptional service to all our customers and we take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Have a great day,
Effie,
PULZE Care team
My order always comes without delay .
My order always comes without delay .
I like the discount rewards for loyal clients.
March 12, 2026
Reply from PULZE Greece
Hello,
We're so pleased to hear what a great experience you've had with our PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Tina,
PULZE Care team
Reply from PULZE Greece
Γεια σου,
Χαιρόμαστε πολύ που απολαμβάνεις τα προϊόντα μας και σε ευχαριστούμε που μοιράστηκες την εμπειρία σου μαζί μας!
Όλα τα σχόλια των καταναλωτών λαμβάνονται πάντα σοβαρά υπόψιν και μας βοηθούν να βελτιωνόμαστε ώστε να παρέχουμε μια άριστη εμπειρία θερμαινόμενου καπνού.
Παραμένουμε στη διάθεσή σου για οποιαδήποτε πληροφορία καλώντας από Δευτέρα έως Παρασκευή 09:00 - 21:00 & Σάββατο 09:00 - 19:00, εκτός επίσημων αργιών.
Γιώργος,
Ομάδα PULZE Care
great services
February 16, 2026
Reply from PULZE Greece
Hi Dim,
We're so pleased to hear what a great experience you've had with our PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Sofia,
PULZE Care team
Reply from PULZE Greece
Hello,
Thanks so much for taking the time to leave a review! We are so pleased to hear you're enjoying our iSENZIA sticks!
We take a lot of pride in them and are happy you're enjoying them too. There's so many flavors to discover, have you tried them all?
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00
Effie,
PULZE Care team
Very good customer service and…
Very good customer service and immediate response. Worth shopping from the site. Well done 👏
February 13, 2026
Reply from PULZE Greece
Hello Maria,
We're so pleased to hear what a great experience you've had with our PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Katia,
PULZE Care team
Reply from PULZE Greece
Hello Aris,
We're so pleased to hear what a great experience you've had with PULZE delivery and that you're happy with the price you paid!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Effie,
PULZE Care team
Quick delivery
February 5, 2026
Reply from PULZE Greece
Hello Joanne,
We're delighted to hear you are satisfied with the services provided by our courier partners!
We will make sure to share your feedback with them!
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Sofia,
PULZE Care team
Reply from PULZE Greece
Hello Feanor,
We're delighted to hear you had such a brilliant experience with PULZE and PULZE rewards!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Have a great day,
Effie,
PULZE Care team
Reply from PULZE Greece
Hello!
Thank you so much for taking the time to share your comments with us! We're very pleased to hear that you were satisfied with the delivery of our products!
All the feedback that you give us is very important to us and always taken into serious consideration!
We remain at your disposal, from Monday to Friday 09:00-21:00 and Saturday 09:00-19:00, apart from official holidays.
Anastasia,
PULZE Care Team!
Excellent company!!
Every time I call Pulze service team they are so very helpful and polite and always with an easy and fast solution!!!
January 15, 2026
Reply from PULZE Greece
Hi Pavlina,
We're so pleased to hear what a great experience you've had with our PULZE Care team!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Eva,
PULZE Care team
GREAT QUALITY AND DISCOUNTS
January 15, 2026
Reply from PULZE Greece
Hi
We're so pleased to hear what a great experience you've had with our PULZE and discounts.
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Eva
PULZE Care team
Reply from PULZE Greece
Hi George,
We're so pleased to hear what a great experience you've had with our PULZE Care team and our products!
We aim to deliver exceptional service to all our customers and it's great to hear such lovely words. Thanks so much for taking the time to leave a review, we appreciate it.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Sofia,
PULZE Care team
Reply from PULZE Greece
Hi Charalampos,
We're delighted to hear you had such a brilliant experience with PULZE 3.0, iD/iSENZIA and PULZE Care Team.
We take so much pride in our product and services and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review. It's great to hear such lovely words.
Have a great day,
Mary,
PULZE Care team
Reply from PULZE Greece
Hello,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Have a great day,
Effie,
PULZE Care team
Reply from PULZE Greece
Hi Marilia,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Have a great day,
Tina,
PULZE Care team
24 hours delivery
December 30, 2025
Reply from PULZE Greece
Hello,
We're delighted to hear you are satisfied with the services provided by our courier partners!
We will make sure to share your feedback with them!
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Happy New Year!
Sofia,
PULZE Care team
Reply from PULZE Greece
Γεια σου,
Χαιρόμαστε πολύ που σε ικανοποίησε η τιμή των προϊόντων μας καθώς και η άμεση παράδοση!
Όλα τα σχόλια των καταναλωτών λαμβάνονται πάντα σοβαρά υπόψιν και μας βοηθούν να βελτιωνόμαστε ώστε να παρέχουμε μια άριστη εμπειρία θερμαινόμενου καπνού.
Παραμένουμε στη διάθεσή σου για οποιαδήποτε πληροφορία καλώντας από Δευτέρα έως Παρασκευή 09:00 - 21:00 & Σάββατο 09:00 - 19:00, εκτός επίσημων αργιών.
Αναστασία,
Ομάδα PULZE Care
Reply from PULZE Greece
Hello,
We are very happy that you are enjoying the PULZE device and thank you for sharing your experience with us!
All consumer feedback is always taken seriously and helps us improve to provide an excellent heated tobacco experience.
We remain at your disposal for any information by calling from Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00, except official holidays.
Nikos,
PULZE Care Team
Reply from PULZE Greece
Hello,
We're delighted to hear you had such a brilliant experience with PULZE!
We take so much pride in our product and it's always wonderful to hear from our customers. Thanks so much for taking the time to write a review, we really appreciate your kind words.
We 're remaining at your disposal Monday to Friday 09:00 - 21:00 & Saturday 09:00 - 19:00.
Have a great day,
Effie,
PULZE Care team
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