Punkrave Reviews 

Good afternoon Emanuele!!!!

I have received my replacement order, and all the clothes fit perfectly!!!!

Thank you very much for your help. It was extremely nice to have my order replaced with the updated sizing without having to do any extra work on my end. I have been very busy lately, so this helps a ton.

Thank you again!!!!

Very good quality products , nice price's and above...
excelent aftersales service.

Great shop and great support. Thank you!

Great customer service. Friendly and reliable. All I can say again is: great praise and many thanks from Germany.

I wrote a bad review because my package had originally delivered to the wrong state for no reason but i received my item finally after the delivery people called me and said they were sending it so i still don’t recommend buying from them because the customer service never responded and it was sketchy. My item was cute though.

Great customer service and fantastic quality of merchandise. I have been looking for men's clothing like this for awhile that still existed as many places are closed or only sell woman's clothing. Emanuele and I sent back and forth over five e-mails and I made a huge order which arrived here in Reykjavik, Iceland just yesterday.

I wish could add pictures and photos for everyone. I am going to be a returning customer to this site for future purchases. Thank you Emanuele!

My package was delivered to the wrong state my address i gave was correct. Do not order from them it’s a scam. I tried talking to them through many different medias but they never responded.

Love the products. Very nice quality good and reactive custumer service.

I love the clothing and the return process was easy. I just wish the terms and conditions on their promos were clearer but they never have disappointed me.

Several years of confidence, we love the style and the quality ! A different feeling when you wear it.. like jumping in a spooky private universe..

Bonjour i have a very good expérience with Emanuele when i have to exchange my « snow coat » because it was not the rigth size, she explain me simply the process And send me how to do
I want to thank a lot her for everything

Everything was perfect with my order. Even if I did it during China Vacation, and so the package was not shipped for a few days, in the right the shipment activity started again I received the confirmation email and tracking. I'm an italian customer, and unfortunately customs stopped my package, but the entire process was so fast. Thanks to the help of the site customer service, in particular of Emanuele ( thanks man! ) Ii've always known what to do. Order sent February the 11th received today.. the 16th.. record time. Products also have awesome quality and I'm very happy with them :)

Great service! I made an expensive order only to realise later on that a 30% discount promotional offer got lost in my spam folder. I emailed the seller and received an answer only a few hours later. They offered a refund for the value of the 30% discount, which amounted to a significant amount of money. Very pleased.

I ordered some clothes on the 26th December 2021. For quite a month. Since then I never heared a single word from them, although I already payed. I want my clothes or my money back!

Update 25th January 2022:

So after I wrote this report here Punk Rave send me two different mails where I can track my order. One of the links says my order is delivered to a adress in the USA (I'm from Germany!!!) and the other says is shipping to DHL in Germany. Maybe I'm getting my stuff this year.

Package too weeks to ship, took over a week to get to me, and it took months to arrange a return since I had already ordered a replacement from elsewhere. However, I understand there is a global pandemic and supply chains are strained. The customer service agent was courteous and helpful. I received a refund as soon as the package was back in the hands of the shipper.

Marvelous service, magnificent gowns and in reasonable prices. I also want to point out very good cooperation with amazing Emanuele, fast respond, helpful.

The customer service I received from staff member Emanuele was amazing. He kept me updated throughout and the order was shipped safely and fast.
I did encounter an issue along the way, but Emanuele helped me rectify this immediately. That's the best customer service I've received in a long time.
I think the style of what Punk Rave offer is great and I'd love to see more of this, but I also think the pricing is too high for the quality offered. Perhaps my standards were too high also, but I personally wasn't a fan of the thin materials, such as polyester. Maybe this is tailored more to fancy dress/cosplay, but for general use, I didn't think it had much durability. So there could be improvements in terms of the clothing quality itself, but everything else is great.
And the returns process is simple enough, so that's absolutely fine.
Thank you for your service. I will check back every once in a while to see your latest range of clothing.

Had a slight issue with my order and my god the staff were SO nice about it! Especially Emanuele who helped me so much and was very quick to come up with a solution. The clothes are gorgeous and really good quality, would highly recommend!!

Service was really good, i did have a couple of instances where the return label did not work properly but after a couple of emails back and forth i was met with a full refund and coupons for next purchase.

I just purchased a coat from here. It was my first purchase from punkrave so I was nervous that something would go wrong especially going by some of the reviews on here. The coat arrived in 2 days after making the purchase (for ref I live in the UK) with standard shipping so no complaints there whatsoever. The coat itself is beautiful, and fit me perfectly. I was worried it would be too small because of Asian sizing standards, so I ignored the size charts on their site and decided to size up just incase. The only complaint I have is that it arrived absolutely riddled in huge creases all along the bottom of the coat. I didn't want to return it solely because of this though because creases are usually fixable with a hand steamer or iron, of course.

Anyways, I can't wait to wear this coat through the winter ^^ (once I got the creases out, lol)