I asked to have subscription cancelled and the responded quickly. They do a wonderful job with books for children on a variety of topics as well as ways for parents to help.
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See what reviewers are saying
I just found that I have been being billed for a subscription since April 2023. This is December 2023. I called to ask what this was about; they could not answer what purchase was made because t... See more
Quality both in paper grade and message. Relationships are all important in life and need to be taught in a way that penetrates our youth. I can find books on topics that are helpful but PD&IC draws i... See more
This company is very shady. I ordered books paid for them and then a year later I’m told they are charging me for my subscription! Lo and behold they charged me last year … I missed seeing chargers my... See more
Company details
Written by the company
Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Contact info
12555 High Bluff Dr, STE 250, 92130, San Diego, United States
- (888) 801-0002
- help@puppysmiles.org
- puppydogsandicecream.com
No recent history of asking for reviews
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I ordered books about a month ago and I…
I ordered books about a month ago and I still have not received the books. I tried to reach customer service, but they have no phone number and I have to wait in "The Que" to chat with someone forever or wait a day for an email response. Just terrible customer service.

Reply from Puppy Dogs & Ice Cream
watch your credit card charges
Today, December 3, 2022 I have been charged $97 plus for digital books that I did not authorize. I have reported to Pay pal that I did not authorize this charge. Very anxious about this. Thought I only ordered 3 Christmas Christian books for church library. Be careful.

Reply from Puppy Dogs & Ice Cream
SCAM
SCAM! Beware that they steal money! We tried to cancel many times and they continued to take our money. Horrible company. Please shut them down.
Terrible Company
Terrible.. Got my 3 books. then got charged $103.79
on11/3. Found this web site. Terrible reviews of the
company!! Have to call credit card company.
Shut them down for FRAUD
Sadly, like everyone else I was scammed out of $97! That money was for Christmas! I will be filing complaints with the FTC and the Better Business Bureau. I found the FTC website. Join me in getting this place SHUT DOWN! It's reportfraud.ftc.
Fraudulent Charges
The books are good, but BE WARNED! They automatically sign you up for a digital subscription to the tune of $97. I had to report it as fraud and cancel my credit card.
Same thing as the rest of the reviews
Same thing, ordered a book and $97 shows up on the credit card.
Customer Service said the CEO's name is…
Customer Service said the CEO's name is Jason Kutasi and you can email him directly at jkutasi@ pdicbooks.com for a refund. He is in charge of the yearly subscriptions!!!
Scam once they get your credit card number.
Ordered books on 10/13/22 and the books are good. On 11/13/22 was charged for a yearly subscription to their library. I did not approve this but was notified by the company since I had not responded to the 30 day free trial I was billed for the library fee. Watch for anything unusual on you charge card.
I ordered a total of 6 books for my…
I ordered a total of 6 books for my grandchildren and paid $114.06 with my credit card in October 2022. I received the books BUT however my card was charged a $97.00 on 11/17/22. I am not sure why I was charged this! I have called my credit card to dispute this amount and my Bank has filed a dispute for me. When I looked into PDIC with the BBB, looks like you have done this multiple times with your customers! SHAME ON YOU😡I was looking forward to giving my grandchildren the 6 books, yes 6 books that cost me $114.00. That was not good enough for PDIC!!!
I now will not be giving my grandchildren these books from a company that blatantly took advantage of me. My bank has removed the $97.00 from my card and looking into this. I would like to return these books and get my $114.00 back! How can we do this? AGAIN, I am not giving this Christian books to my grandchildren from a company that took advantage of me!!
I ordered 3 books
I ordered 3 books. Received them, paid for them and now I have a $102 on my credit card!. I did Not order this and did not even received anything for the $102.can not get in touch with the company
Scammers at puppy dogs and ice cream
I clicked on one star otherwise I couldn’t write a review. This company is a scamming company. Their website just spins when you click in any customer service option and they don’t answer their phone, but they do duplicate your order and then charge you for a yearly membership you never authorized. I’ve submitted a formal complaint with better business bureau and all the other complaints were the same as mine. 11/08/
Scammers
Wish I'd looked up this company before being scammed. Duplicate order for which I was charged, and"digital library" I didn't authorize.
Same scam as with all the other…
Same scam as with all the other complaints. Order 3 books and did receive them. However, I was charged $97.00 plus tax for a monthly digital library I never subscribed to. Can find no way to get in touch. When I try to cancel through their customer service it says my email doesn’t show up to cancel.
Ordered three books
Ordered three books. Charged and received no problem, however, now a 97.00 charge on my account and don’t know why. I have not authorized anything or ordered anything else.
Tired of scammers!
I ordered some books from Puppy Dogs and Ice Cream on 10/8/22. I received the books and was happy with that purchase. However today, 11/7/22, I was charged $97 for a PDIC Digital Library! I have no idea what this charge is nor did I sign up for it, let alone authorize it! There was absolutely no communication about this charge whatsoever. *** tried contacting the company to be refunded the amount but have not heard back from them. Extremely disappointed and misled by this company!
Total scam...same experience as all the…
Total scam...same experience as all the comments below. Ordered books 1 time and now a charge has gone through for products I never ordered.
Scammers that rip off consumers in the name of Puppy Dogs and Ice Cream!!!
This company is a scam outfit that rips people off after getting a hold of debit/credit cards! Do not trust them or order anything from them! They need to be SHUT DOWN!!! I will be filing with the Better Business Bureau and anyone else regarding consumer fraud!
SCAMMED! Like so many others I’ve read on here
Like so many others I’ve read on here, I tok was scammed! Ordered 1 copy SEASONS OF LIFE, GODS GIFT & SIT STAY LOVE. I received 2 identical copies which should’ve been $14.95! Was billed $95! Even shipping n handling shouldn’t have come to that much!
Getting ahold of someone to talk to is nearly impossible!!
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