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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
An even exchange of damaged filters was done without an issue. Good variety at different price points. Have purchased multiple filter sets from them for 10 years c 3 furnaces. They are my go to... See more
I read several reviews on the seller before finally making the decision to purchase a whole-home humidifier from PureFilters.ca. To be honest, some of the reviews were somewhat, downright negative, so... See more
PureFilters has a great product selection to meet my needs. When my product order is fulfilled, PureFilters does a great job of keeping me up to date on the order status and delivery expectations.... See more
Company details
Information provided by various external sources
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Contact info
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
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Good Service - quick
Decent website. Easy ordering. Quick service and responsive staff.
November 4, 2023
Reply from PureFilters
Ryan — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
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I couldn’t find my high efficiency…
I couldn’t find my high efficiency furnace filter at my local retailers and my trusted plumbing, heating and HVAC Company was going to charge me a ridiculous amount of money to change out the filter. I found pure filter.ca on the Internet found the filter I needed, ordered it as the price was almost half. The cost the HVAC company was going to charge. I am thrilled that pure filter.ca is out there. They delivered the filter in a in strong packaging, so it was in perfect condition when it arrived. Thank you.
July 11, 2023
Reply from PureFilters
Sandra — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Reply from PureFilters
Robert— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Efficient and fast delivery
October 11, 2023
Reply from PureFilters
Paul — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Great experience and fast shipping
Great experience and fast shipping. Exactly what I required
October 5, 2023
Reply from PureFilters
Paula — Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
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Reply from PureFilters
Rob— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Good delivery
Good delivery,
A small discount is good can you give a better % off when buying more?
Thank you
October 13, 2023
Reply from PureFilters
Jennifer — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
Christian — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Excellent
incredibly fast delivery and delicate catalyst was in perfect condition. Reasonable price! Only other thing to mention is that it was purchasable separately as opposed to kit which was also available.
October 12, 2023
Reply from PureFilters
Chris— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
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Great Service
I made a mistake in my very late night order and didn't realize it until after I had paid. I sent an email telling them what happened and had an email in my inbox the next morning telling me my incorrect order had been cancelled to resend with the correct info. The order arrived very quickly even 2 time zones away. great service.
October 6, 2023
Reply from PureFilters
Dave — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Smooth experience
Smooth experience. Easy to navigate website. Simple order process, item received promptly. The company communicated the status via email from order received, to item shipped, to item delivered.
October 13, 2023
Reply from PureFilters
George — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Good service always
I always am able to replace my air filters for a reasonable price.
It’s so much more expensive to get the filter from our heating company so I was thrilled to find this Canadian company!
Good service always
October 6, 2023
Reply from PureFilters
Gillian— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Reply from PureFilters
Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
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Unfortunately I ordered 3 items in my…
Unfortunately I ordered 3 items in my last order and only 2 arrived. The matter was resolved within a few days however when the 3 item arrived it wasn’t what I expected. I ordered a package of 3 specific vacuum bags. I received 3 loose vacuum bags and have no idea which brand or quality they are. I gave up on trying to follow up to fix the matter. Ugh.
October 10, 2023
Good product and quick delivery
October 11, 2023
Reply from PureFilters
Francoeur — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Perfect!
I needed filter that I had difficulty to find, but I find it here at a decent price! It was a perfect fit, and the delivery was fast!
October 9, 2023
Reply from PureFilters
Jean-Michel — Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Ease of ordering and fast delivery
Ease of ordering. Quality of product plus fast shipping and delivery. Can’t ask for more
October 11, 2023
Reply from PureFilters
Bernice — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
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Reply from PureFilters
Bryon — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Ordered and delivered with no issues
October 5, 2023
Reply from PureFilters
Don — Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Great experience!!
The filters came quickly without damage (packaged very well). The website was easy to use and order from. This will be where I order from now on.
September 24, 2023
Reply from PureFilters
Jennifer — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
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