Friendly staff, well equipped and affordable. Love this gym :)

It’s a nice gym! The equipment is in great order, there’s sensible space between machines. There’s a good amount of free weights and squat racks. It’s not noisy, other gym users and staff are friendly and helpful. People are more inclined to re-rack weights and plates than not too! The changing rooms are clean and well maintained - only let down by a few lazy members dropping protein powder and rubbish without clearing it up.

Brentford Puregym:
Weak AC.
Poor ROM for assisted pull-up machine.
Lack of varied grips for pulling machines.
Lack of an opposite mirror in the changing room to see ones back.
Poor front shoulder machine, the grips are too close to ones shoulders and so it feels uncomfortable.
The weight increment for some machines is too high making progressive overload difficult.
Good free-weights section and machines and cable machines.

Nice friendly atmosphere and well maintained equipment and clean changing rooms…

Very friendly welcoming atmosphere with staff who are knowledgeable and understanding especially when dealing with people like me The classes are monotonous I wish you could bring back Combat to spice things up

Because I feel safe there at the gym it feels like my second home It feels the atmosphere great and lots of friends to see and to train together

Clean, equipment accessible as there are quite a few. Women s area is perfect. The locker with hygiene stuff is a bonus and great to have. I used a deodorant today as I forgot mine

It was my first time here and I had an induction. Elliot, the staff member who helped me was great. Friendly, knowledgeable and was happy to show me how to use the machines when I asked. Really made me feel at ease about coming back to exercise regularly as I've been quite nervous about coming.

The Brighton gym is being refurbished. Suspect it will take more than a month. Now has limited training facilities, a lot of noise and dirt and the health and safety issues are very real. There is a real need to upgrade the gym, but the ONLY response from PureGym to customers should be to zero subscriptions for as long as it takes. We still pay 100% subscription and that I am afraid is awful customer service.

My classes are great fun and the instructors are very patient with me since I am a beginner. I go for Zumba in the Arcadian on Mondays and Mind classes here on Sunday. Perfect. The changing rooms are generally tidy and not extremely busy. I wish there were options for my classes on different days.

Bethan gave both me and my wife the induction and made us feel welcome and comfortable.Great facilities with everything we need
Cramlington Gym

Amazing!! The new machines and better use of the space make a world of difference, much more efficient use of the relatively small overall area, it's almost like a completely different gym. Waiting for equipment to become available is now much reduced, and that's important. New equipment looks great quality!

Friendly team of trainers, the classes have really improved my level of fitness and kept me motivated than just being a gym member.

There are young & male strawberry blond patrons of the gym who roam around drinking alcohol on the premises targeting unstaffed hours. They taunt female gym users especially if she is an ethnic minority lady. It has happened to me before.

I joined PureGym with no gym experience whatsoever I got a wonderful PT who gave me all the tools I needed to become fit and healthy as I am overweight it has boosted my confidence tremendously. I would recommend PureGym to anyone,the gyms are well stocked with equipment,very clean and staff are amazing

Was not impressed about being chucked out after 25 mins on sat 13/6/2026 at Gravesend due to cctv not working and their inability/unwillingness to muster up staff to cover. Offering access to chatham or Dartford does not help, with only 2 mins notice to get out.

Getting a temporary gym pass was easy and hastle-free. Gym facilities are quite basic, nothing to write home about. Cheap and cheerful, as they say.

Happy with the equipment and the clean environment you provide

Staff are great, great kit, everyone after the same goal. No judgement here. I feel comfortable coming in on my own. I now have a personal trainer from here and he is amazing. Very happy with my progress. Also a great price.