PXG Reviews 418

I had a great time at my fitting with Jack. He went through a number of options to ensure the clubs were set up for me. Jack was very knowledgeable and patient during the whole process. I can really recommend the club fitting experience with Jack and Pxg.

Excellent from start to finish on my driver fitting. Now booked another visit for irons.

Went from 5-star to 1-star for no aftersales service at all. I had an obvious collapse of a clubface and they did not want to help AT ALL!
A friend had this happen with Taylor Made and they replaced it no questions asked.
Very poor service after buying 2 x sets in a year.

Aaron was very honest.
I went for driver and 3 wood and possibly looking at 5 wood and hybrid.
Found that after trying the driver and 3 wood was very much the same as my current clubs, so that ruled the driver and 3 wood out for me.
However after trying 5 wood the results were significantly better than my current 5 wood 15 yards further with better flight it was an easy purchase.
Then I tried the hybrid which is the easiest club I’ve hit.
It will be my favourite club in my bag.
Can’t wait for the clubs to arrive.
Thank you

A very pleasant experience from my fitter Aaron, very knowledgeable, I was a bit nervous but was soon put at ease ,it was a very relaxed session and no pressure to buy, I was fitted for 0211 graphite irons, nice looks and feel to them,can't wait to get them on course. A big shout out to Aaron.

This review is for the fitting process (Gen 6 irons), including the experience and input of the PXG fitter. Irons ordered but not yet received. Firstly, I am a reasonably good player (currently scratch) but even so I do not swing consistently. This brings the knowledge and input from the fitter to the front in ensuring I get the right product. Having tried several other manufactures recently in search for new irons I can honestly say that none are bad at what they do and I am pretty sure I’d have come away happy. However, after the PXG fitting I am positive that I will be happy with my purchase. Seeing first hand how the shaft and swing weight changes effected my ball strike, spin and flight gives confidence that the data will lead to the right outcome. The knowledge of the fitter made this both an enjoyable and educational experience. Whilst this is now my 3rd set of PXG irons I am not blindly wedded to them. The biggest compliment I can give is that the whole process was about generating sound reliable data to help me make a choice. At the end off the process there wasn’t a hard sell and the fitter was happy for me to take time to think about it (I actually had two fittings a week apart before making my call). Feel is subjective and you might not buy anything at the end the process; but without doubt the process will get you to the best PXG product. Try it, what’s the worst that could happen….

I ordered my new PXG 0211 irons on Sunday and I received them 9 days later on Tuesday,very impressed thank you all for the great job of building top of the line clubs.

Aaron was very thorough, allowing me to try different club heads, club head weights, shafts etc, offering some advice, but allowing me to decide which ones I felt most comfortable with. Overall a very good experience, and I feel very happy with the clubs I have chosen

After introduction and discussion with Aaron as to what I required we went through the bag making changes to club head and shafts to suit me. All very relaxed and comfortable and no gimicks. First class service.

Shot my first even par round with the PXG Gen 2 irons. I love them. Great for seniors
And probably anyone else. I am 80 yrs old and have never played better. Also thanks for rejecting the renewal of contracts for LIV trators.

I had a fitting with Aaron yesterday for a long overdue refresh of my bag. The whole experience was extremely enjoyable and there was no hard sell at any point. Aaron was extremely knowledgeable and tried various different options with the one aim to ensure that I was happy with the clubs in my bag (majority PXG and some that needed to stay (my driver and putter!). Top marks all round.

I attended Kings Acre yesterday to get fitted for new irons and a hybrid. It was a great session and Aaron's knowledge of the fitting process and the PXG products ensured I left feeling truly confident that the clubs I have ordered are the right ones for me.
Thanks Aaron.

This is an update on the following review I wrote on Feb. 19:
Disappointed customer
I contacted player support to report that the grooves had worn off some of my Gen 2 irons after only 2 1/2 years of use. I sent photos to them and they responded that “this type of damage is considered to be normal wear and tear, so it is not something that would be covered. This type of wear and tear is not expected to affect playability.” I love the irons, but very disappointed that they have worn out so quickly. I will probably go back to one of the other premium brands that provides better longevity.
Date of experience: February 19, 2023.

Update:
I saw our excellent PXG fitter about 4 weeks ago on our range, and I showed him the irons and he wanted to contact headquarters (warranty dept.) to let them know that he thought there was a problem with the clubs, and he sent additional photos. They ask him to have my club pro send the two worst clubs to them which they did about three weeks ago. Today I inquired of the fitter about the status of the review and he sent me a note stating that the condition of the clubs reflected normal wear caused by excessive use. I have been without two of my irons for about a month and basically after the warranty department having had two sets of photos plus physical examination of the clubs, I get the same response as I received after I sent the first set of photos. PXG was not only very inconsiderate of a customer, but they were also inconsiderate of their fitter by leading him to believe something could be done to remedy the situation. The fitter was apologetic when he gave me the final decision, however, the company still offered no explanation as to what caused the irons to wear out in about two years of normal use. PXG seems to be very effective in recruiting excellent fitters, but based on my experience and the reviews I have read on this website, their customer service department leaves a lot to be desired. With the rapidity with which they introduce new generations of clubs, it seems that a short shelf life of their product is part of the company’s planned obsolescence strategy.

Great fitting today with Jack at Hensol Golf academy fantastic knowledge and advice with club selection.

James

First class service and experience.
Aaron has a wealth of knowledge and expertise and helped tailor my needs enormously.
A big thank you from me.

Aaron was very knowledgeable and helpful in my fitting. He gave me things to try that even though he didn't think it would be a good fit for me it answered the question for me. This is the third fitting for clubs and now have a full bag except for my putter, could there be a fourth fitting in the offing 😉

Exceedingly rude fitting personnel. Paid for a fitting. Arrived to a condescending little snot. Ended up not getting the fitting or a refund. Go buy Talylormade or some other reputable brand. Very disappointed given the owner is a former Marine.

Went for a fitting today and was extremely impressed by Aaron’s knowledge and understanding of my needs. He was very patient and willing to explain exactly what I required and why. I would recommend going along and trying PXG clubs!

Had a fitting with Aaron yesterday and thoroughly enjoyed the experience, I’m getting on a bit and struggling for distance and a big thanks to Aaron for being patient and very knowledgable in the equipment he was demonstrating.
So new set of Gen 6 on order and looking forward to this new chapter in my golfing journey.
Thanks Aaron and PXG

Had a driver fitting with Aaron, who was brilliant. He was open and honest throughout, gave me a variety of set-ups to try as we worked toward what was best for me. I would encourage everyone interested in trying PXG equipment to reach out to Aaron and take advantage of his experience.