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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness during fittings, ensuring a personalized experience. The service provided is frequently highlighted as excellent, with many people appreciating the thorough and patient approach to finding the right equipment. However, some customers also noted issues with product quality, specifically mentioning shafts snapping and paint defects. Additionally, a few people were not happy with customer service, citing unhelpful responses to product problems and dissatisfaction with how product issues were addressed, including concerns about product specifications.

What people talk about most

Product

Users describe ambiguous interactions with product. While many consumers praise the excellent performance,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, helpfulness, and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the premium feel, performance, and... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers, like those who interacted with Brittany... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got fitted for PXG Gen 7 irons and Forged Wedges. Was the best fitting experiences I have had. Stuart was able to provide valuable insights to my game. Using his skills and experience to ensure the s... See more

Rated 5 out of 5 stars

Just had a fairway wood fitting with Stuart and similar to my iron fitting it didn’t take Stuart long to find the right shaft and set up combination. I do like trying the upgrade shafts however on th... See more

Rated 5 out of 5 stars

From first turning up to be met by a very friendly lady, to then meeting Stuart, who explained first about what was going to happen in my fitting experience, wow was so impressed. Stuart’s exp... See more

Rated 5 out of 5 stars

I recently got fitted at PXG and used the clubs for a few weeks I couldn't get on with them for some reason so I called the customer service. I spoke to Brittany and from start to finish her communica... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

418 reviews

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Rated 5 out of 5 stars

Had a fitting today with Aaron.

Had a fitting today with Aaron.
Very knowledgable about all his product.
I came away from my fitting with a full set of new irons in order, completely satisfied that the set that Aaron had fit me for will help me take my game to the next level.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

Faulty Build specs bad warranty policies

Bought a set of irons. 7 Iron head flew to the simulator wall on 5th swing. Local repair guy said PXG used tapered .355 shafts on a .370 club head without a fitting. Had to reglue all the clubs. They offered to fix my clubs after I had to pay upfront the return to UK from EU with me having to do the custom declarations and wait 15-20 days. I have a sneaking feeling they would have reglued only the seven with the same technique atleast now I have working clubs in 3 days.

Nobody makes clubs like they do. Period.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great fitting for a driver and…

I had a great fitting for a driver and 3 wood with Aaron at Kings Acre. I would highly recommend to anybody thinking about it, to book a fitting as Aaron certainly knew his stuff and was a brilliant help.

March 24, 2023
Unprompted review
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Rated 5 out of 5 stars

World Class PXG Customer Experience

I had a club shaft break at the hosel today and I called Emma G. at the PXG store in Edina, MN and she provided the best customer experience helping me replace the shaft in a 5 minute conversation along with a few photos and she will have the new shaft sent to my home within a week or so. I hope Jordan, the PXG store manager, knows how great Emma is with their customers. Proud PXG owner and retired US Marine. Semper Fidelis, Joe

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Custom fitting from Aaron

Excellent service from Aaron. Very knowledgable in his craft resulting in me ordering my second PXG Driver (upgrade from previous) and First Fairway. Great process and the time given by Aaron was appreciated. I’ll be back for a hybrid no doubt. 11yards carry gained from Gen2 to Gen5, so the company has been definitely been working hard. Well worth a try to anyone who hasn’t done so already!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Had a great fitting with Aaron at…

Had a great fitting with Aaron at Clydeway, who I may say is a credit to your Company, Knowledgeable, Friendly and Courteous throughout. Talked me through the process to getting what I wanted within my budget, will be back in a couple of months for a Driver pithing wedge and putter. Regards Marshall MacKinnon

March 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Club fitting with Aaron Ellis

Came in for a driver fitting with Aaron and had a great time, learned a lot and came away with exactly what I needed. Aaron went through everything with me and made the whole experience very enjoyable. Looking forward to getting out with my new driver!

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Fitted for PXG 5 Gen irons yesterday at…

Fitted for PXG 5 Gen irons yesterday at Kings acre with Aaron very enjoyable experience trying different shafts then head weights Aaron soon pinpoint the right setup for me no rush or pressure to complete purchase on day
Got all information on email so you can check all data and make decision can’t wait for them to be in my bag
Woods next

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

PXG Irons Fitting at Kingsacre

I had a great fitting for a PXG iron set at Kingsacre with Aaron using the Trackman system. Aaron made the session really comfortable for me and was able to explain the technical data in relation to the various options on the PXG models, shafts, club heads and grips.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Expert fitting advice

Visited Morpeth Golf Club for a PXG fitting with Aaron who asked what I wanted to achieve and explained process. Went through many different set ups with the varying shafts to find the most suitable for my game, he was extremely friendly and helpful throughout with no pressure to buy or to sell you a more expensive product. Happy to say new driver purchased using his expert knowledge, would thoroughly recommend

February 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Aaron was top class

Aaron was top class. Put me at ease made the fitting informative and enjoyable. Thanks mate. Looking forward to receive and gaming my new PXG driver!

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Fitted today for PXG clubs

Fitted today for PXG clubs by Aaron at Kings Acre
Very friendly helpful and informative without being pushy
Would recommend if you are looking for new clubs

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

PXG Fitting Clydeway Golf Performance…

PXG Fitting Clydeway Golf Performance Centre

Aaron was excellent in talking me through the setups and options for a driver. Easy to deal with and it was a relaxed fitting.
He even helped with how I was hitting my woods of the mat (thanks ).
Driver and hybrid ordered and delivery received in 2 days , will be back for fairway wood asap

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Had a fitting at Kings Acre golf centre…

Had a fitting at Kings Acre golf centre for PXG clubs last week. Excellent fitting session with Aaron who took on board all my questions and provided good communication about all the options available and reasons for changing some items during the session very knowledgeable with lots of advice thanks Aaron. Full process was excellent from start to finish. new Woods and irons have been ordered .

February 22, 2023
Unprompted review
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Rated 3 out of 5 stars

Disappointed customer

I contacted player support to report that the grooves had worn off some of my Gen 2 irons after only 2 1/2 years of use. I sent photos to them and they responded that “this type of damage is considered to be normal wear and tear, so it is not something that would be covered. This type of wear and tear is not expected to affect playability.” I love the irons, but very disappointed that they have worn out so quickly. I will probably go back to one of the other premium brands that provides better longevity.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Met Aaron at King's Links

Met Aaron at King's Links, Aberdeen for a woods fitting. Booking process and pre visit communication was spot on. On the day, Aaron made the experience an enjoyable one, trying various models, lofts and shafts to suit my needs. New driver on the way!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very positive experience…

I felt my pxg fitter Aaron was really helpful at helping me understand the trackman data. He put me at ease, it was an enjoyable experience and I felt under no pressure to buy. Really happy with it all and looking forward to receiving my new driver.

February 20, 2023
Unprompted review

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