The people at this company and 1000% professional and the service was excellent if fact they could not do anything more to help you . Special thanks to Charlie who was a star and thanks to to the cha... See more
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Charlie was absolutely great to deal with from start to finish. We needed support with a charity fundraiser in our garden and he talked us through the process every step of the way. The event went w... See more
Their efficiency was remarkable, from the several helpful calls from Daniel sorting out my incorrect order, to the remarkably quick delivery (two days to France). The refurbished unit appeared to be b... See more
Rented some Starlink systems for an agricultural show I was providing Wi-Fi for. Charlie and the team configured the devices to my specification and shipped them promptly. I will certainly use them ag... See more
Company details
Written by the company
With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.
Contact info
Unit 18A Radley Green Farm, Radley Green Road, CM4 0LU, Chelmsford, United Kingdom
- 020 36673565
- customerservices@chigwellsatellite.co.uk
- q-view.co.uk
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Replied to 100% of negative reviews
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Perfect replacement Sky+ box
My old Sky+ box had lost it's record/pause facility so I bought a new (not refurbished) like-for-like replacement from Chigwell Satellites. Delivery very quick and the instructions that came with the box were really clear and simple to follow. Once installed, Sky paired my viewing card and everything was fine - except the second TV in our house didn't work as it did before. A quick 'phone call to Richard at Chigwell sorted the problem out in seconds - absolutely brilliant Richard and thank you!
Simple Refurb Sky+HD Box
Ordered a simple refurb sky+ box for an elderly neighbour. It arrived quickly before Christmas & I was able to get her back up and running, for a total of just £49.99 - Sky wouldn't help her at all, but were more than happy to continue taking her monthly subscription fee for content that she couldn't watch without a box!
Great customer service and…
Great customer service and communication, very helpful and friendly. I would not hesitate to recommend.
Good quality Sky box
Good quality Sky box at a very good price. Disappointed that they used a courier rather than the advertised Royal Mail 24, as the box took 4 days to be delivered.
Quick dispatch, great communications.
Ordered Monday morning, dispatched Tuesday, arrived Wednesday.
Had to email them on Wednesday as no email received with tracking number to see if Order had been dispatched which it was ,very quick response!
Would use again, thanks.
I purchased a new Humax HDR-1100S from…
I purchased a new Humax HDR-1100S from Chigwell Satellite but was sent a refurbished one in error. The box worked fine and decided to keep it. I spoke to Richard at Chigwell and was promptly refunded the difference between the new and used model. So overall very happy with the Humax box and the service I received from Chigwell Satellite. would highly recommend.
next day replacement SKY+ HD - excellent
When my elderly mum's SKY+ HD box broke down, we needed reliable next day delivery of a replacement.
Called Chigwell Sattelite, and spoke with Richard who was exceptionally helpful in trying to get a replacement SKY+ HD box sent out that day, and even went the extra mile to drive down to the post office to personally ensure that it would be devlievered the next day.
Fantastic! Thank you.
A very rapid service when ordering our…
A very rapid service when ordering our new Sky HD box to delivery.
prompt efficient service
Trustworthy Company
When my old Humax recorder stopped working I spoke with Richard who was able to guide me in the right direction without any hard sell, the new Humax recorder was good value and was delivered when I was told it would be. How refreshing to deal with such a good company. If I ever need help again I have found the company I will go to. Thank you.
When we had a No Signal problem with…
When we had a No Signal problem with our Humax box Chiqwell responded immediately, and solved the problem for us. I cannot recommend them enough, for their customer service and supply.
Great service
Great service from friendly , knowledgablle & helpfull staff who go the extra mile
SkyHD box replacement
Ordered SkyHD box which wasn't suitable. Contacted Chigwell Satellite who supplied unit and they exchanged it for the box I required. Service was excellent
When I had a problem with the delivery…
When I had a problem with the delivery company they were great in tracking it down. When something goes wrong it is how they respond is a key indicator of what sort of company they are.
The product (SKY HD+) was as stated. Brand new and complete. I plugged it in, followed their instructions and within 20 minutes had it up and running and registered with my SKY account.
I wish more companies were like this.
Highly Recommended
Dealing with this company was like a…
Dealing with this company was like a breath of fresh air. Having to update my sky box I was a little concerned to buy from a company so far from us in Normandy, France. I telephoned and spoke to Richard who answered my questions and recommended a box to suit my needs at an attractive price, delivered and taxes paid. It arrived 2 days earlier than expected and after a quick conversation with Richard I had it working very quickly. Every stage of the process was so easy and smooth I can assure people considering changing their box they are very safe dealing here and give Richard a ring.
Excellent assistance and information…
Excellent assistance and information was given by Richard regarding my enquiry over a new Sky HD box.
What excellent service.
What excellent service.
No sooner ordered & it had arrived. Delivery free too!
AND the remote control was already set up so saved us the hassle (which i was dreading!) Blown away as these days ....well services generally aren't great now are they.
Thanks to Richard & Chigwell Satellite. You made my day! Lin
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