Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... See more
Company replied
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... See more
Excellent choice of clothes; actually too much as it takes ages to go through it all, but the filters help to narrow it all down. I ordered about 5 items, some of which I kept, some I had to send b... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Clothing Supplier
- Dress Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.
Contact info
38A Holmethorpe Avenue, RH1 2NL, Redhill, United Kingdom
- 01737668374
- info@qbodirect.com
- qualitybrandsoutlet.com
4.7
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jeans
Real quality jeans at very good price,arrived within a few days,will definitely order again
October 22, 2025
Unprompted review
Advertisement
Quality brand at a reasonable price
Quality brand at a reasonable price. Fast delivery and not overly Packaged. Really happy with the price and quality and excellent service. Thank you.
September 24, 2025
Very prompt delivery
Very prompt delivery, product as described, and efficient and easy process
July 28, 2025
Advertisement
Arrived earlier than expected.
Arrived earlier than expected.
The dress met my expectation.
July 28, 2025
Good item and quick delivery
July 25, 2025
Happy Customer
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the exact same M&S trousers listed on this website, in my size and at a great price. Placed order, received it within a couple of days and the trousers are of the same quality as the previous ones purchased from M&S. One happy customer. Many thanks!
June 25, 2025
Advertisement
Good quality leggings
Good quality leggings . I have ordered another pair on a different colour. True to size.
June 25, 2025
Great items at a fantastic price
June 25, 2025
Site really difficult to navigate today
There are some good bargains to be had from this site, but I found it too difficult to use today. Despite setting filters repeatedly, I was being shown masses of items I had not asked to see. The struggle to find what I wanted was just not worth it.
June 11, 2025
Unprompted review
Advertisement
Can highly recommend
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommended retail price. I have since made further purchases.
My orders have always arrived within 7 days or less. I’m impressed and will continue my custom with them.
May 27, 2025
Reply from Quality Brands Outlet
Thank you so much for leaving such a lovely positive review. We hope to serve you again soon.
The QBO Team
fake product advertised incorrectly as M&S
the purchase was advertised as M&S however it was a look alike and did not have m&s branding either. the quality and finishing of the product was different and not as good as a previous one i had bought from M&S last season.
May 27, 2025
Reply from Quality Brands Outlet
Dear Nidhi,
We're sorry to read your review. Firstly, please let us reassure you that this item is 100% genuine. We are a retailer of Ex High Street products and this was stated in the listing and description that the internal labels will either be removed or black penned. This is for legal reasons and to prevent returns to the original high street store.
If you were disappointed with your purchase, then it's always nicer to contact the seller so we could try and resolve the problem before leaving a review. We do offer returns and exchanges and will always try our best to put things right.
best wishes
Customer Service
Quality Brands Outlet
Advertisement
Arrived promptly and was a great fit!
April 25, 2025
Really happy as I could buy my…
Really happy as I could buy my favourite jeans that m&s no longer do at around half the price
April 28, 2025
Brands appear genuine
Easy to negotiate website. The brand I purchased does appear to be genuine, items I have seen previously in the stores. Delivery is timely and items well packaged. Sale prices seem fair.
April 28, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.