SCAM SCAM SCAM This is a total scam company. Not based in UK Product received is not what was advertised Sizings are poor Fabric disgusting and not what was advertised Refund for get about... See more
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Do not buy anything from this company
Do not buy anything from this company, the sizing is not accurate and they make it impossible to return the items
It is fraud and they are literally stealing your money
Avoid at all costs

Reply from Queendancer
Wrong goods received
Ordered size 12 dress received size, dress cost over £100, will only give £18.00 refund disgraceful

Reply from Queendancer
I ordered a dress and sadly it didnt…
I ordered a dress and sadly it didnt fit. Gigi made the return process easy and seamless. Fifi was quick to respond and beyond helpful!

Reply from Queendancer
DO NOT ORDER OFF THUS COMPANY MY ORDER…
DO NOT ORDER OFF THUS COMPANY MY ORDER GOT DELIVERED ELSEWHERE AND COULDNT GET A REFUND TOTAL NIGHTMARE LOST £130
A total con and rip off
A total con and rip off. The outfit was not the same as shown, cheap rubbish not fit for the dressing up box never mind an event. They also try to scam you on returns.
Beware - refund scam
Be very careful to read through all the fine print about processing/shipping and refunds with this company. Spent £120, items arrived late and after paying to post to Texas, after they took off a processing and handling fee, managed to recover £56.35, minus the cost to me to post to Texas - £33.65, the ‘refund’ came to £22.70, so lost £93.70 on this and spent a great deal off time faffing around answering emails, taking photos etc. I would not bother if I were you.
SCAM SCAM SCAM
SCAM SCAM SCAM
This is a total scam company.
Not based in UK
Product received is not what was advertised
Sizings are poor
Fabric disgusting and not what was advertised
Refund for get about it you have AI responses that regurgitate same answers
No integrity
No human response
Expect a return to be paid by you for shipping to USA within 7 days - totally unrealistic
Delivery date said 3-7 days ended being close to a month and missed the event that the dress was needed for.
SCAM SCAM SCAM
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I ordered my son’s pink prom suit online, and I couldn’t be more impressed. The quality was even better than I expected, and the colour was absolutely stunning. It fitted really well, looked exactly like the photos, and made my son feel so confident on his prom night.
We received so many compliments, and everyone commented on how smart he looked. Ordering was easy, delivery was quick, and the suit was excellent value for money.
Thank you for helping make such a special occasion even more memorable. I would definitely recommend to anyone looking for a prom suit!
Scam- dress arrived long after I needed…
Scam- dress arrived long after I needed it. Sewing is like a textile student at high school. Fabric cheap and nasty and would go up like a shot if near a flame. Horrid. Went to return it I could either ship to states and pay taxes and fun return myself or get a refund at only a third of the price I paid. Scam scam scam so fed up with these companies. Terrible customer service
Don’t buy from them
Don’t buy from them. They took ages to ship the dress. Their sizes are way too small and narrow. They make it hard to return the items and customer service is shocking.
Please avoid
Bought a dress for my wedding next year. The sizing is ridiculously small so asked to return. They make the return cost so ridiculously prohibitive it’s just not worth doing. I’m getting £6! I again made the rookie error of not checking here. Please avoid
Avoid this company at all costs my mum…
Avoid this company at all costs my mum got a trouser suit for my wedding but it doesn’t fit and the quality is awful I’ve emailed them plenty of times asking for a refund but got no response it dreadful company
Expensive but the top is absolutely…
Expensive but the top is absolutely awful and when I’ve tried to return they have offered me £8 on £97 dress. Will never buy from them again, just rude
My daughter looked like a princess!
I ordered my daughter's prom dress from this company and I have no complaints at all. The dress looked exactly as the picture on the website. The fit was perfect and my baby looked like a princess.
Shocking company avoid at all cost
Shocking company avoid at all cost , received a faulty item and the where not interested I went through my original payment method and they agreed to full refund if I paid to send it back to Texas at a cost to me which included import tax of £20 and shipping I obviously chose not to do this as I feel I would just end up been another £40 plus out of pocket , so decided to cut my loses . Will never use this company again and would advise to avoid at all cost .
Ordered for grandma's funeral
Ordered a dress for my great grandmas funeral as her favourite colour was lilac.
I ordered a size 12 as I was in between 10 and 12. A size 8 has arrived. And it looks like a dress from Shein. Shocking quality
Recieved the dress but the quality…
Recieved the dress but the quality definitely isn't there, I bought it for my daughters wedding and unfortunately didn't read the reviews (rookie error)... I have emailed the company many times for instructions to return but never answer back.. avoid this company!!... I'm now stuck with a dress I stupidly paid £100 for worth about a fiver!!
If I could assign zero stars
If I could assign zero stars, I would. I communicated with someone for two weeks about a refund to no avail! I’ve sent links to the dress I ordered, photos of the dress I received, and a copy of my invoice (which they should have)! The dress I ordered was gorgeous online. When I received it, the color was completely different. The dress is a size 12, but the waistline is a size 6! I was given several “return” options, none of which included providing me with a label. I’m not paying to return the dress because I don’t believe they will ever refund my money. They have basically stolen my money! Something needs to done. PLEASE DO NOT ORDER FROM QUEENDANCER!
Misleading Quality & Return Nightmare
The item I received was poor quality and nothing like the photos. Queendancer refused a prepaid return, demanding I pay for international shipping to the USA for their mistake. They only offered useless coupons instead of a refund. Terrible quality and even worse customer service. I had to go through my credit card company and ask for an chargeback to get my £100+ back which took months. Avoid this misleading company!
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY! CON ARTISTS !
I ordered a dress for a wedding in February. They kept telling me not to worry and my dress would definitely arrive by the wedding . The dress never turned up and I had to find another last minute. Really awful stressful time . They lied and lied all the way through the process. I’ve still not received the dress to this date yet they are now clamimg they have delivered it when they haven’t and are not ignoring me . They told me that I have to pay to return the dress even though they failed to deliver it on time and I’d already paid £13 in postage . Honestly disgusting . I believe this company if a con and they take your money with no intention of delivering the dresses . God knows where my dress is !! Too late now wedding been and gone .
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