Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain... See more
Company replied
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This is the first time I have used RAC for my car insurance. Everything was online and even though I am in my eighties, I found the whole experience pretty easy. I also went back afterwards and mana... See more
Company replied
It seemed to be a fairly good price from a company I was comfortable with. You can only tell if an insurance company is good when you make a claim though, hence only four stars!
Company replied
All went smoothly, despite car insurance being very much a distress purchase. Worthwhile to keep self snd named drivers covered, c/w RAC breakdown assistance. Hoping for an uneventful year.
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
19K reviews
Asks customers to review
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Didn't have to call for renewal costs
August 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I'm continuously bombarded with rac…
I'm continuously bombarded with rac sales promotions and unsubscribe doesn't seem to work.
April 21, 2026
Reply from RAC Car Insurance
Hello Peter,
Thank you for bringing this to our attention!
We’re sorry to hear that you’ve been receiving repeated promotional communications and that the unsubscribe option hasn’t worked as expected.
We’ll be in touch directly to look into this and help resolve the issue!
Thanks Laura
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Dreadful
Dreadful. RAC have decided I have had an accident I didn’t know about and are threatening to raise my premium and take away my No Claims Bonus. Will not use again.
August 24, 2026
Reply from RAC Car Insurance
Hello Hillary,
Thank you for taking the time to leave your review!
We’re sorry to hear about your experience and understand your concern regarding the information recorded on your policy.
The change you have referred to is due to an update to the CUE (Claims and Underwriting Exchange) record. We appreciate that this may be unexpected, particularly if you were not aware of an incident being recorded.
We will be in touch with you directly to discuss this further, explain the information we have received and answer any questions you may have. We hope we can provide some clarity and reassurance once we have spoken with you!
Thanks Laura
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
No problem renewing my policy
No problem renewing my policy. Premium only slightly higher than last year
August 19, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to renew my car insurance
Easy to renew my car insurance, plenty of information provided.
August 23, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
A very competitive quote
A very competitive quote, and very easy to complete the contract online.
August 24, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Easy enough to complete and good value…
Easy enough to complete and good value compared to Admiral multipolicy
August 5, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very good service Email etc and found…
Very good service Email etc and found it easy to sort out
August 24, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
clicked on 5 star
clicked on 5 star, i keep paying but as yet have never had to call out rac, so cannot realy comment on any experience iv,e had or not had with rac.
August 24, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Lousy website; lousy phone help
Lousy website when trying to log into one's account. "Sorry, we're having technical problems" (or somesuch) is all you get time and time again - wasting hours of your time. So, you're forced to use the phone, AND doubtless pay extra for the online changes you want to make. Wake up to the 21st century, RAC, damn you !
They responded to the above, asking me to ring them. But it took ages to get through, and when I did, the stupid man didn't recognise either my policy number or my car registration. Unbelievable ! What is wrong with you, RAC ?
August 26, 2026
Unprompted review
Reply from RAC Car Insurance
Hi Anthony,
Thank you for your feedback. We’re sorry to hear about the difficulties you’ve experienced when trying to access your account online. We understand how frustrating it is when technical issues prevent you from making changes yourself.
If you do need to contact us by telephone, please be assured that there are no additional charges for making changes with us over the phone compared with making those same changes yourself online.
We appreciate you bringing this to our attention and apologize for the inconvenience caused.
If you send your policy details to us at socialresponders@bglgroup.co.uk, we will be happy to contact you and help.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Vicky
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
easy to follow but not sure the extras…
easy to follow but not sure the extras are very easy to say no to and move on with rest
August 23, 2026
Sorted everything out in a professional…
Sorted everything out in a professional manner, Although did agree to post a copy of the policy agreement as yet this has not arrived.
August 15, 2026
Very good
Been with them 2 or 3 years now my car insurance from them was the cheapest one every year up to now
January 6, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
very good price service very good
very good price service very good, my second year with r.a.c hope to continue.
August 19, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
yes very efficent and nice to be with a…
yes very efficent and nice to be with a good company
August 16, 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Very efficient and a price very similar…
Very efficient and a price very similar to last year as opposed to a hike !
August 24, 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
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