RackNerd Reviews 

384
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Nice VPS pricing, various available location, high up-time, 0 problems. They recently updated the VPS Control Panel with a new version that gives more information and it's easier to use. I rec... See more

Rated 5 out of 5 stars

I've been running RackNerd VPSs for a while now and they've consistently done exactly what I need them to do. The value is pretty ridiculous, and the lower price hasn't meant giving anything up... See more

Rated 1 out of 5 stars

DMCA report = Service Disconnected Only if you ask what happened to your server, they will say: you have been found guilty, your services disconnected ... "now... probe your innocence". Avoid if... See more

Company replied

Rated 5 out of 5 stars

I have tried several other VPS vendors, and RackNerd is just awesome. I don't want to throw anyone under the bus here, so I won't name names... what I do want to make clear is that RackNerd has be... See more

Company details

  1. Web Hosting Company

Written by the company

RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

384 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(384)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome service and support <3

Racknerd has excellent customer service/support with possibly the best prices, certainly best value. Been a customer for years and have had nothing but stellar experience. Totally recommend the service!

April 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic customer support!

Had a brand-new server created and needed some assistance with a super low-priority issue. Not only did I get a crazy-fast response my issue was handled in minutes. Highly suggest these folks if you need affordable servers and great customer support!

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

I am a new user of the racknerd server…

I am a new user of the racknerd server in 2023. During the 2 months I used it, the server was very stable and efficient, and the customer service tickets were reported in a timely manner. I think the racknerd server will keep me going.

April 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Great reliable service & superb performance!

Great reliable service, superb performance and zero downtime to date. I love their yearly deals, so cost effective, and the management dashboard is great for having direct control over your servers. Other providers I've used have similar pricing but do not compare to the level of support and responsiveness. Very happy with RackNerd!

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great VPS speed and reliability from…

Great VPS speed and reliability from RackNerd. I've been using them for several years and always recommend them. RackNerd makes it easy for me to focus on my business and not worry about our hosting.

March 28, 2023
Unprompted review
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Rated 5 out of 5 stars

A reliable provider for low end box

I got 2 low end VPS set up at RackNerd as mail relay servers. The price is very affordable. Services had minimal downtime in the past 2 years. Customer service/technical help has been very responsive even for small customers like me. A very good and recommendable company.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I am using Racknerd past 3 years and never had any issues. The support is great, does not matter if you own only one server, they are always helpful and quick to respond. I started with one cheap server and thanks to racknerd, with their almost zero downtime, now own five. I even recommended to a friend who bought a server too and is satisfied. You can definitely trust this company with their exceptional services.

March 26, 2023
Unprompted review
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Rated 5 out of 5 stars

My go-to provider. Highly recommended.

Racknerd are my go-to provider for a quick, reliable and super-affordable VPS (Virtual Private Server). On the rare occasion where I've needed to contact support, I've received speedy responses and resolutions to my problems. I really can't fault this company and would recommend them unreservedly.

March 25, 2023
Unprompted review
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Reply from RackNerd

Hi Dave, Thank You for taking the time to share your experience with our services to the community.

We sincerely appreciate your business. You can count on us being here to help whenever you may have questions down the road.

Rated 5 out of 5 stars

Racknerd is best for lowend box deals

Racknerd is really great with their deals/promos in terms of good vps service(s), and also you can renew yearly. Customer service is great. The ui interface for the control panel access is not super modern, but straightforward.

March 23, 2023
Unprompted review
RackNerd logo

Reply from RackNerd

Hi Jaeyson, Thank You for sharing! We're glad that you've found our customer service to be top tier, as well as our service. In terms of our UI interface for our VPS management control panel, we plan on transitioning over to SolusVM V2 later this year which will bring an all-new modern interface + more features. While SolusVM V2 is already released, we are still working closely with their team on bugs/feedback we've identified in order to ensure a smooth transition over from V1 to V2. We will follow up with our customers as well as share on our social media channels once we have more news to share on this subject. You can follow us on our social media platforms here: https://linktr.ee/racknerd

Rated 5 out of 5 stars

After trying at least 5 providers…

After trying at least 5 providers before, Racknerd is the best for me.

March 25, 2023
Unprompted review
RackNerd logo

Reply from RackNerd

Hi Said, we're very honored, thank you so much for sharing this! Although it took you going through a few different providers before you found us - we're glad you found us in the end and decided to pull the trigger. We certainly won't disappoint. Thank You for trusting us with your business and we look forward to working with you for many more years to come.

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