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Radmore & Tucker Limited Reviews 

1,830
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products available. Many people appreciate the swift and efficient delivery, often receiving their orders quickly, well-packaged, and in good condition. The ordering process is frequently described as easy and straightforward, with consumers highlighting good communication, helpful advice, and a pleasant overall experience. However, some customers also noted occasional issues with delivery, including longer than expected wait times. A few people experienced delays due to products being out of stock or not readily available, sometimes leading to extended waiting periods.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, consistently praising the quality, value, and wide range... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, great, and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and fair... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more

Rated 5 out of 5 stars

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,830)

1,265 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service delivery

Very fast service with good communications. Item arrived safely and shipping provided by a reputable courier with near to live updates.
Extremely pleased that Radmore were willing to ship to Northern Ireland which has become a problem for some mainland UK sales.

July 23, 2026
Rated 5 out of 5 stars

Kress 60v lawnmower

I recently purchased a lawnmower from this company and couldn’t be happier with both the product and the service. There was a small issue with my order, but it was dealt with quickly and professionally, which really impressed me.

The lawnmower itself is excellent quality and exactly what I was looking for. It’s clear the company values its customers and is committed to providing great service.

I’m very pleased with my purchase and will definitely be buying from this company again in the future. Highly recommended

July 15, 2026
Rated 5 out of 5 stars

Excellent service all around

Excellent service all around. Ordering was simple, delivery was hassle-free, and the speed from order processing to delivery was outstanding, easily the fastest I have ever experienced.

July 22, 2026
Rated 5 out of 5 stars

Only went in to look at a Lawnmower

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as we were so pleased with their service. Fair price & delivery inc. all received in good time & condition. Would happily buy again & recommend.
Happy customers. Nice local dealings. Many thanks 👍🏻😊

July 15, 2026
Rated 5 out of 5 stars

Outstanding Customer service

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), with no hard or pushy sell. Then the best price to be found anywhere and the swift delivery post purchase, within 24 hours standard free delivery. Very easy to order online. What more can I say ?
I am a non professional user of their products but will always go to them for all of my gardening equipment and recommend that you do too, you will not be disappointed

July 20, 2026

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