Yo this one is ass and if ur cooked and need help because the transaction system doesnt work in their app/website u only get answers from their dumbass ai bot who cant answer anything. The "real" huma... See more
Company replied
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See what reviewers are saying
From the moment I downloaded everything was simple, then one day I get a message from one of the ramp associate asking for my username because I had won. Ramp is the best.
Company replied
More companies should focus on creating enviroments for us users that are seemless, easy like a dance on a bar table. I got to say I have quckly become a fan. From one IT geek to another, I love you... See more
Company replied
One of the most straight forward and easy crypto wallets out there instant crypto purchases instant transfers and rewards for using the wallet it's a win win thank you ramp network. User wayneman93 😎... See more
Company replied
Company details
- Cryptocurrency Service
- also in
- Alternative Financial Service
- Card Processing Service
- Non-Bank Financial Service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good had a great experience using…
Very good had a great experience using the real trust pilot
October 29, 2026
Unprompted review
Yeah good..
Yeah good... I like how it's instant and you get paid straight to your payID
August 28, 2026
Bit hard to login to if you're not…
Bit hard to login to if you're not using a third party service to get the emails, otherwise no issues.
November 2, 2026
Unprompted review
Communication by email has helped me…
Communication by email has helped me negotiate the ramp network well done
October 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Yo this one is ass and if ur cooked and…
Yo this one is ass and if ur cooked and need help because the transaction system doesnt work in their app/website u only get answers from their dumbass ai bot who cant answer anything. The "real" human never answers and its jus so glitchy website and app in generel. I never got my crypto from them and then ur there waiting getting no answers
October 31, 2026
Unprompted review
Reply from Ramp Network
Hi there,
Whenever you reach out to us through support, please write that you want to reach to human support and you will be redirected there.
Unfortunately you have not provided any email address or transaction ID etc, so we are not able to provide you support here.
Please reach out to our support and our team will help with the issue you have been facing.
Best regards,
Ramp Network Support Team
I find haveing to submit ID and facial…
I find haveing to submit ID and facial recognition asking me for my national insurance number. I think the whole pratice is disgusting who the hell do those people think they are.
November 1, 2026
Reply from Ramp Network
Hi there,
Thank you very much for your feedback. As a fully regulated institution, we are required to request specific documentation from our users to ensure their safety and maintain staying compliant.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
From the moment I downloaded everything…
From the moment I downloaded everything was simple, then one day I get a message from one of the ramp associate asking for my username because I had won. Ramp is the best.
October 30, 2026
Reply from Ramp Network
Hi,
Congratulations a lot for being one of the winners of our campaign and really glad that you have been loving the RAMP App experience.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Real quick with buying crypto
Real quick with buying crypto. Easy to use great company
October 31, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
"Your ETH delivery is taking longer…
"Your ETH delivery is taking longer than usual due to high network traffic. Everything is on track and should be completed soon."
How many more days do I have to wait? Where are my ETH, where is my money?
October 29, 2026
Unprompted review
Reply from Ramp Network
Hi there,
We sincerely apologize for the inconvenience.
Due to the system issue on our side, the transaction took longer than expected.
However, your funds have been released to your wallet and all the details have been sent to you by our support team.
Have a lovely day ahead.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
Great team will work with them again
Great team will work with them again
October 28, 2026
Unprompted review
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Locked account as soon as I paid deposit
Locked account as soon as I paid deposit. Will it be unlocked?
October 28, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Please note that your account status does not affect your RAMP Wallet in any way, and you can continue using the wallet to send and receive funds to and from any external wallet as usual.
Also, you can also restore your wallet to any other wallet application of your choice using your recovery phrase.
To view your recovery phrase, please:
* Log in to the wallet app using your passkey confirmation
* Tap on your account section in the top-left corner.
* From there, navigate to the Security and Privacy section and select Recovery Phrase.
Once you have this phrase, you can easily import it into any other wallet app of your choice to access and manage your assets directly.
Please rest assured that your funds are secure and fully within your hands. If you have any questions or need further assistance with these steps, please feel free to reach out to our support team.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Excellent service!
October 23, 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
First try quick and easy im def coming…
First try quick and easy im def coming back
October 26, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Buy was ok with EUR
October 26, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
swift and smooth.
October 23, 2026
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
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